CALL TO SCHEDULE
(616) 776-3800
By DAVE on 11/29/18
Our installer Joel, was very professional with the install of our new water softener system. He has a great personality and work ethic. Our advise is to keep him around and give him a nice raise. Great Job!!

By Adam T. on 11/14/18
Great service and great products. When looking for a water softening system consider Kinetico and Gordon Water Systems.

By Alan on 11/07/18
Just had service guy out (Joel) Did an amazing job. Very happy and pleased with service. 10/10 for experience and satisfaction.

By Kara G. on 09/28/18
Our initial interaction with Gordon Water Systems has been fantastic. Ben was very informational, punctual and professional when he came into our home to test our water. He ran several tests while taking the time to explain what he was doing as well as what the res...
(View More)
Our initial interaction with Gordon Water Systems has been fantastic. Ben was very informational, punctual and professional when he came into our home to test our water. He ran several tests while taking the time to explain what he was doing as well as what the results were. He also left me with numerous options to discuss and choose from with my husband. He offered many pricing options to fit most budgets and throughly explained each option. It was obvious he excells at customer service and left me feeling more educated in regards to my water and my options to make my water better than what it currently is. Thanks Ben!
(View Less)

By Kara G. on 09/28/18
Our initial interaction with Gordon Water Systems has been fantastic. Ben was very informational, punctual and professional when he came into our home to test our water. He ran several tests while taking the time to explain what he was doing as well as what the res...
(View More)
Our initial interaction with Gordon Water Systems has been fantastic. Ben was very informational, punctual and professional when he came into our home to test our water. He ran several tests while taking the time to explain what he was doing as well as what the results were. He also left me with numerous options to discuss and choose from with my husband. He offered many pricing options to fit most budgets and throughly explained each option. It was obvious he excells at customer service and left me feeling more educated in regards to my water and my options to make my water better than what it currently is. Thanks Ben!
(View Less)

By Tom O. on 09/21/18
Sales rep: Henry, was professional and professionally dressed. Tested water and answered all my questions. He was NOT pushy and allowed me to choose the water softer of my choice. I chose the top of the line with 10 year parts & labor warranty. Only seemed right. S...
(View More)
Sales rep: Henry, was professional and professionally dressed. Tested water and answered all my questions. He was NOT pushy and allowed me to choose the water softer of my choice. I chose the top of the line with 10 year parts & labor warranty. Only seemed right. Service Technician: Chad, was professional and professionally dressed. After installation he went over servicing softer and answered all my questions. Upon request he tested water softener for peak performance. Results were perfect. He also cleaned up after installation. You wouldn’t know he was even there, accept the fact that we now have Soft and Clean Water.
(View Less)

By Jeffrey K. on 09/19/18
Henry is a pleasure to work with. Upbeat, positive and energetic. Very knowledgeable and explains things perfectly. Consider Gordon very fortunate to have Henry as representative.

By Jeffrey K. on 09/18/18
Henry is a totally awesome young man - very professional. Wonderful to have someone who is knowledgeable and communicates at the level needed to help me, the customer, understand the hows and whys. Thank you for having a quality representative like Henry!!! We will be in touch soon!

By Amy S. on 08/08/18
Gordon Water Systems did an amazing job installing my new filtration system and reverse osmosis. Tim T who did the install was professional and friendly. He explained the systems once they were installed, I couldn’t be happier!

By Carol B. on 07/29/18
The company was responsive to my original request for a rep to contact me. Ben R**** set up a visit and did an excellent job of explaining options with no pressure for any particular on when I made my preferences know. Joel did the install and so far everything see...
(View More)
The company was responsive to my original request for a rep to contact me. Ben R**** set up a visit and did an excellent job of explaining options with no pressure for any particular on when I made my preferences know. Joel did the install and so far everything seems to be working as it should. He came in, did the job and cleaned up after and was very pleasant all the while. My sister had this company set up her water system also, and reccomened them to me as she was very satisfied too.
(View Less)

By Rick H. on 07/26/18
Ben has been great. Worked with me to find a system in my price range. Came out to check water after the system was installed and has worked with me to obtain great water! Thanks Ben!

By Sara D. on 07/17/18
Ben was very courteous upon answering the door, took his shoes off , got out his kit and went to work testing our water. Checked our water softener to make sure that it was performing as expected. Gave helpful suggestions on our water softener to help our softener...
(View More)
Ben was very courteous upon answering the door, took his shoes off , got out his kit and went to work testing our water. Checked our water softener to make sure that it was performing as expected. Gave helpful suggestions on our water softener to help our softener to continue performing well. Said we were doing a good job of maintaining it. Will continue to use the "Res Care."
(View Less)

By Benton H. on 07/13/18
Tom was clear in what he was going to do. Checked with us about the placement of the equipment, before hooking it all up, so that we were satisfied. Did the entire job in his socks, with his shoes at the front door! Thanks Tom, Henry and all the team!

By Caleb C. on 06/21/18
Tom T, from Gordon Water, just installed our system. Tom was very professional: knowledgeable, answered questions well, and was friendly. Install went smoothly and was completed on time. No complaints with the work or the people at Gordon Water. --Caleb Caterino Me...
(View More)
Tom T, from Gordon Water, just installed our system. Tom was very professional: knowledgeable, answered questions well, and was friendly. Install went smoothly and was completed on time. No complaints with the work or the people at Gordon Water. --Caleb Caterino Meals on Wheels Western Michigan
(View Less)

By Rose B. on 06/19/18
We were very pleased with the staff at Gordon water systems. We would highly recommend them for meeting all your water treatment needs.

By Colleen L. on 06/19/18
I highly recommend Gordon Water Systems. They have an excellent staff who are very knowledgeable, professional and respectful.

By Colleen L. on 06/19/18
Chad called and let me know he was on his way. He arrived with a smile and went to work right away. Chad is very nice and I felt very comfortable having him in my house. He installed the water softening system and answered all questions. Gordon Water Systems h...
(View More)
Chad called and let me know he was on his way. He arrived with a smile and went to work right away. Chad is very nice and I felt very comfortable having him in my house. He installed the water softening system and answered all questions. Gordon Water Systems has excellent and knowledgeable employees ! C. Lonergan
(View Less)

By Rose B. on 06/19/18
We were very happy with the service we received from the staff at Gordons water system. They were very helpful and provided quality friendly service. They were always on time and very sufficient in their work. We found the staff to be very knowledgable and good to...
(View More)
We were very happy with the service we received from the staff at Gordons water system. They were very helpful and provided quality friendly service. They were always on time and very sufficient in their work. We found the staff to be very knowledgable and good to work wirh. We're very pleased with the
(View Less)

By Mike W. on 06/01/18
Zack does phenomenal work, and the company has great employees with over the top structure.

By Barb E. on 05/29/18
(no comment)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(616) 776-3800

Select any employee to see all their reviews.

Todd A
9 Years
Rating:
(13 total reviews)
Manny R
Rating:
(8 total reviews)
Chad L
Rating:
(6 total reviews)
Robin B
4 Years
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Gordon Water Systems - Grand Rapids has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(616) 776-3800

Customer service is always a top priority at Gordon Water Systems - Grand Rapids. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.