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By Sally h. on 06/06/18
Great job by everyone!

By Randall L. on 05/29/18
Steve arrived on time. He was very pleasant, professional and efficient. Excellent job!

By Jackie & Van T. on 05/29/18
This is a wonderful company to deal with. Sherry was a knowledgeable salesperson with a great personality. Jesse did such a great job doing the installation. Everything was done so neatly and he explained the system well.

By Bill e. on 05/21/18
Gordon brothers good to work with,steve did excellent job, very knowledgeable and friendly

By David H. on 05/16/18
Had the K5 water station installed to my system and very happy with the great tasting water now..Steve was great installing it and explaining all the features, very professional, work well done. THANKS!!

By Teddy k. on 05/02/18
The first service man who come to my house in December was no help. In April, Allen came and he was wonderful and gave me lots of information. Steve came to install my unit and was equally wonderful. Except for the first serviceman, the other two were great.

By David A. on 05/01/18
Steve is true professional and Gordon bros. Lucky to find a employee like Steve. I would recommend him highly to anybody hats off

By Susie W. on 04/24/18
friendly and proficient service

By Susie W. on 04/24/18
Friendly, knowlegable, and proficient service

By Mike S. on 04/14/18
We purchased our Kinetico whole house system, plus R.O. Drinking water system March 2013. This is an investment that has paid for itself with superior water quality and zero maintenance issues, less yearly filter changes. It’s by far one of our best investments ...
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We purchased our Kinetico whole house system, plus R.O. Drinking water system March 2013. This is an investment that has paid for itself with superior water quality and zero maintenance issues, less yearly filter changes. It’s by far one of our best investments we have made. Their system is unique: requires no power, backwashes itself automatically, and you always have quality water on demand.
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By Jason D. on 04/03/18
Stopped in to their showroom in Salem and spoke to Sarah about getting a system installed in our home. She was very helpful and explained that someone would come to our home to provide a water analysis and recommend the best system to fit our needs. Don W came to o...
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Stopped in to their showroom in Salem and spoke to Sarah about getting a system installed in our home. She was very helpful and explained that someone would come to our home to provide a water analysis and recommend the best system to fit our needs. Don W came to our home and was very knowledgeable. He provided all the information we needed to make a decision on which system was best for our home. Made a decision that day and scheduled the installation a week later. Jesse installed the system, taking the extra time to make the system layout orderly. He was very professional and thorough. Highly recommend.
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By Ronald D. on 03/18/18
We met the Gordon Brothers rep first at the Home Show and scheduled an appointment to analyze are water. Don W***** came out the following Wednesday and went through a complete analysis of our city water. He then presented several different options on how to improv...
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We met the Gordon Brothers rep first at the Home Show and scheduled an appointment to analyze are water. Don W***** came out the following Wednesday and went through a complete analysis of our city water. He then presented several different options on how to improve out water. We finally decided on one system but then called him back later in the day to change to the best system that Kinetico offers. The following Thursday Steve their installer came out at 8:30 AM and worked to 2:00 PM installing the whole house softner and drinking water system. From start to finish everything went flawlessly. I highly recommend Gordon Brothers and am please with the improvement of my house water!!
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By Ronald D. on 03/18/18
Steve was our installer of the Gordon Bros. Kinetico water softner and drinking water system. His work was done in a highly professional manner. He installed a very complicated system without hesitation. Steve arrived at 8:30AM and finished at 1:30PM. He never ...
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Steve was our installer of the Gordon Bros. Kinetico water softner and drinking water system. His work was done in a highly professional manner. He installed a very complicated system without hesitation. Steve arrived at 8:30AM and finished at 1:30PM. He never stopped working and cleaned up and took the old softner away with him upon leaving. However, before he left he once again tested the water for softness and solid impurities. All were totally impoved and met our approval. Steve then went over the total operation of the system as well as the Gordon Bros Water Club which will replenish the salt and keep our highly advanced Kinetico system working flawlessly. I will recommend Gordon Bros and Steve to my friends and relatives in the future!
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By Irma N. on 03/02/18
We have been customers of Gordon Bros. for many years and have always had good service from them. Recently had a new Kinetico system installed, replacing one that was over 30 years old. Dusten was the installer and he did an excellent job. He was very efficient and...
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We have been customers of Gordon Bros. for many years and have always had good service from them. Recently had a new Kinetico system installed, replacing one that was over 30 years old. Dusten was the installer and he did an excellent job. He was very efficient and left the area clean. He explained the difference between the two systems and how to care for it. He has been to our home other times and we have always had a good experience.
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By William M. on 03/02/18
Steve did a great job with the install. Great softener system.

By Lisa H. on 02/27/18
We had a fantastic experience with Gordon Brothers. They came to our house two separate times to review our water and discuss options. It was presented very clearly. Steve came to install our water softener and water filter. He was very kind, efficient, and profess...
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We had a fantastic experience with Gordon Brothers. They came to our house two separate times to review our water and discuss options. It was presented very clearly. Steve came to install our water softener and water filter. He was very kind, efficient, and professional. We were 100% satisfied with this company.
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By Arley E. on 02/22/18
What a waste, they installed a replacement water system about 2 years ago. They did not tell us that it required a filter to be replaced every 30 to 45 days at $30.00. Water is no better than the system they removed still gets iron in the water and requires a manua...
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What a waste, they installed a replacement water system about 2 years ago. They did not tell us that it required a filter to be replaced every 30 to 45 days at $30.00. Water is no better than the system they removed still gets iron in the water and requires a manual recharge. they don't seem to care.
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By Ed S. on 02/19/18
Excellent experience with Gordon Brothers starting with the sales call from Don Warner to the installation by Kevin C. Kevin explained how everything worked when he had finished and answered all of our questions. Kevin uninstalled the old system, installed the new ...
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Excellent experience with Gordon Brothers starting with the sales call from Don Warner to the installation by Kevin C. Kevin explained how everything worked when he had finished and answered all of our questions. Kevin uninstalled the old system, installed the new Kinetics system and water storage tank. In addition it is a good feeling to have such well conditioned water with reverse osmosis.
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By Douglas S. on 01/05/18
Jesse and Robert were personable andthe knowledgeable. Worked quickly and neatly. Nice job.

By RoxAnne U. on 12/02/17
Very clean and organized working in small place! Allowed me to ask endless questions and watch the install! Steve has good sense of humor! Explained everything very clearly! Very happy with my water system! Thank you
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CALL TO SCHEDULE
1-800-331-7611

Select any employee to see all their reviews.

Jesse W
2 Years
Rating:
40 total reviews!
Steve K
Rating:
27 total reviews!
Sarah J
Customer Service Rep.
4 Years
Rating:
(1 total review)
Kevin C
2 Years
Rating:
(15 total reviews)
Doug T
Rating:
(13 total reviews)
Dusten S
Rating:
(9 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Gordon Bros. Water has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Gordon Bros. Water. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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