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928-567-2200
By E S. on 02/02/18
Adrian has worked for us many times, always giving excellent service and advice. Last fall, he did some work for my neighbor, (we told her to ask for Adrian). When he finished, he came out and saw me digging a drain to reroute the rainwater away from the house. ...
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Adrian has worked for us many times, always giving excellent service and advice. Last fall, he did some work for my neighbor, (we told her to ask for Adrian). When he finished, he came out and saw me digging a drain to reroute the rainwater away from the house. Even though it was pouring, he ran across the street, grabbed a shovel, and began helping with the drainage. His concern and help were much appreciated.
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By Dawn C. on 01/20/18
I had issue with heating system and Adrian 1 was so helpful and professional! He had to order the part, but he had it installed in 2 days! What awesome service! I purchased service contracts as well which will guarantee spring and fall maintenance.

By Karen and Tom C. on 01/11/18
After 2 1/2 weeks of no heat we decided to call Goettl. Because of a home warranty we had to use another company. After multiple visits from this company with no satisfaction we decided to take the matter into our own hands and own expense. We knew of Goettl's r...
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After 2 1/2 weeks of no heat we decided to call Goettl. Because of a home warranty we had to use another company. After multiple visits from this company with no satisfaction we decided to take the matter into our own hands and own expense. We knew of Goettl's reputation so gave them a call. Adrian came out and within 2 hours had our furnace working and functioning like it was supposed to. He also indicated that the part that the other company replaced was not the cause of the problem. It is quite obvious to us that Goettl hires only the most qualified people. Adrian was also very pleasant while talking to my husband and I about what he had found. We would definitely recommend and call Goettl for any additional problems we have with our heating or cooling systems. Thank You.
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By Jean M. on 01/09/18
Very pleased and happy with the professional service I received and had all my questions answered.

By gene r. on 12/22/17
I had my split system installed in August. It took a full day to install and it worked very nicely. I had a couple of concerns about the outside portion of the installation so I contacted Luke at the office. They sent out two men to resolve the issues and did a gre...
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I had my split system installed in August. It took a full day to install and it worked very nicely. I had a couple of concerns about the outside portion of the installation so I contacted Luke at the office. They sent out two men to resolve the issues and did a great job. I would use them again in a heartbeat!!!
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By Ronnie T. on 12/20/17
My complete Goettl's experience was 5 Star. Starting with unmatched professionalism, courtesy and being responsive to our individual needs, Luke G. leads a team that is envied by the industry. Goettl's Sales, Service, Mechanical Installation Team include people th...
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My complete Goettl's experience was 5 Star. Starting with unmatched professionalism, courtesy and being responsive to our individual needs, Luke G. leads a team that is envied by the industry. Goettl's Sales, Service, Mechanical Installation Team include people that are respectful, knowledgeable and truly care about their customers. During home renovation and many purchases and installations, every time Goettl's staff were "Top Guns" and provided Service Excellence! Courtesy, compassion, work ethic and integrity live at Goettl's. Sincere thanks to you all!
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By John T. on 12/20/17
Monty was very helpful in resolving our issue with a balance of heat throughout our new home. Goettl's did not charge us for the service call and the appointment was made within a reasonable amount of time. Thank you.

By Albert P. on 12/17/17
Justin was very personable, and fully explained everything he did, making it very easy for us to understand. He was very thorough, and very knowledgeable as to solving our problem. I can only say that if you need a truly professional tech, try to get Justin. I ...
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Justin was very personable, and fully explained everything he did, making it very easy for us to understand. He was very thorough, and very knowledgeable as to solving our problem. I can only say that if you need a truly professional tech, try to get Justin. I only wish other techs in other industries were as sharp and caring for customers problems as Justin was for ours. Goettl's, you are the best in service and keeping us informed on our due service call. Truly supreme, all the way!!! Kudos to you all!
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By Andy H. on 12/14/17
Monty was right on time,wasted no time and was very professiona

By David B. on 12/08/17
(no comment)

By Clement C. on 11/30/17
Adrian is an excellent tech! He was on time, courteous, ready to answer all questions and obviously well trained! We’d give a 5 star rating for the service provided to us

By Linda G. on 11/27/17
They are free professional period come on time give good call backs and very good explanations of what is going on with your heating or air conditioning unit. If you need help they teach you how to use your crazy thermostat.

By Robert J. on 11/24/17

By Sal C. on 11/22/17

By Salinas on 11/21/17
We'd like to comment on the recent scheduled services (spring and our winter service of November 8). We appreciate the great customer service we received from technician, Adrian. He is efficient, courteous and answered all our concerns. We look forward to his co...
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We'd like to comment on the recent scheduled services (spring and our winter service of November 8). We appreciate the great customer service we received from technician, Adrian. He is efficient, courteous and answered all our concerns. We look forward to his continuing services. Thank you, Adrian.
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By Peter R. on 11/17/17
service was excellent

By Barbara A. on 11/15/17
Goettl’s provided us a new furnace ,AC unit, humidifier and duct cleaning. APS info about rebates and increased energy savings was persuasive in motivating us to upgrade our system. Luke was knowledgeable and professional and explained the options and featu...
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Goettl’s provided us a new furnace ,AC unit, humidifier and duct cleaning. APS info about rebates and increased energy savings was persuasive in motivating us to upgrade our system. Luke was knowledgeable and professional and explained the options and features of newer technology. The team of installers were courteous, neat and timely. Costco’s association with Goettls was a positive factor . We are enjoying the new quiet furnace and recommend Goettls.
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By Richard M. on 11/12/17
Have had Goetttl's handling our Heating and Cooling systems since moving into our home in 2012. Their yearly maintenance contract has worked well. They installed a Honeywell Humidifier in 2013. This year the entire system had to be replaced under warranty, however,...
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Have had Goetttl's handling our Heating and Cooling systems since moving into our home in 2012. Their yearly maintenance contract has worked well. They installed a Honeywell Humidifier in 2013. This year the entire system had to be replaced under warranty, however, we had to pay for installation costs. Just had another part on the system break and had to be replaced at no cost. I gave a 5 star for technician Monty Benites but a 3 for the company for selling what I consider a poor humidifier system.
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By Ed H. on 10/18/17
Goettls is an excellent company to work with. Luke, our sales rep, was very helpful in explaining what we needed. His crew was excellent, friendly, neat and efficient. Next we had our air ducts sealed. That crew was also excellent, friendly, neat and efficient. We ...
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Goettls is an excellent company to work with. Luke, our sales rep, was very helpful in explaining what we needed. His crew was excellent, friendly, neat and efficient. Next we had our air ducts sealed. That crew was also excellent, friendly, neat and efficient. We have no complaints. We love that our new air conditioner does not sound like a plane taking off in our living room. We haven't tried the heater yet as it is still too warm. All in all, very happy with our new system, and Goettls made it easy. Thanks!!
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By Ralph G. on 09/06/17
Luke was the only sales rep out of three companies that quoted replacement of my system that took the time to measure the rooms and windows, do a an air loss test of the ducts, and investigate the ductwork in the attic. I knew it was not designed right from the way...
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Luke was the only sales rep out of three companies that quoted replacement of my system that took the time to measure the rooms and windows, do a an air loss test of the ducts, and investigate the ductwork in the attic. I knew it was not designed right from the way it operated. Luke was the only rep to take time to investigate what I was observing. The new system works great. It's much quieter and cools better. I would recommend Goettl's to anyone looking for service or replacement of their HVAC.
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928-567-2200

Select any employee to see all their reviews.

Adrian I
3 Years
Rating:
34 total reviews!
Justin P
20 Years
Rating:
25 total reviews!
Luke G
Customer Service Rep.
Rating:
(34 total reviews)
Steve K
Customer Service Rep.
Rating:
(17 total reviews)
Kristy W
Customer Service Rep.
Rating:
(16 total reviews)
Monty B
12 Years
Rating:
(16 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Goettl's High Desert Mechanical has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Goettl's High Desert Mechanical. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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