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By Paul S. on 07/16/18
We had our original air conditioner system installed almost 18 years ago by Goettls. We always had excellent service with them so when our system needed repair two weeks ago we called them. They were unable to repair our system but walked us through replacing it. T...
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We had our original air conditioner system installed almost 18 years ago by Goettls. We always had excellent service with them so when our system needed repair two weeks ago we called them. They were unable to repair our system but walked us through replacing it. They were very professional and prompt and got our house cooled down during the hottest week of the summer.
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By Jeff G. on 07/13/18
Greg is an excellent technician. He arrived both days on time, was very courteous and professional. He diagnosed the problem and made sure that we had a clear understanding of what needed to be done and the cost. Since the job was going to take much longer than...
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Greg is an excellent technician. He arrived both days on time, was very courteous and professional. He diagnosed the problem and made sure that we had a clear understanding of what needed to be done and the cost. Since the job was going to take much longer than he was scheduled for, he made a initial repair and then scheduled us for later in the week to fix the problem. On his return, he was again very professional and friendly and had the repair completed in a timely manner. Should we need another repair, we would definitely request Greg A. Thanks, J&L
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By Jim R. on 07/13/18
Greg was very professional. Absolutely recommend Gottels

By Pete P. on 07/12/18
Goettl's came out today to balance my new A/C unit. They sent out technician Shane B. He did a great job. He added some refrigerant to my system and adjusted the air flow in the vents. He spent the time to explain the workings of my A/C unit. Now my A/C works even ...
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Goettl's came out today to balance my new A/C unit. They sent out technician Shane B. He did a great job. He added some refrigerant to my system and adjusted the air flow in the vents. He spent the time to explain the workings of my A/C unit. Now my A/C works even better. I want to thank Shane for a job well done. He is great asset to Goettls.
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By Mary C. on 07/12/18
Thank you for being here on time and for the great service and the clear explanation of the problem with my A/C unit.

By John C. on 07/12/18
Shane performed the work in a timely fashion and provided clear explanations of what was checked and completed. Shane found that the propane hookup needed improved, and made sure it was corrected. Very professional and competent technician.

By Nancy C. on 07/12/18
Carl was very polite, explained everything clearly and did a great job. Completely pleased with the service!

By Bill L. on 07/11/18
both service reps were highly professional and knowledgeable. their work was done with great efficiency. glad i chose goettl's.

By Kurt S. on 07/10/18
(no comment)

By Barbara N. on 07/09/18
Had some work done on the air return. Greg was very professional. I couldn't be more pleased. Wow, great work!

By Barbara N. on 07/09/18
Had some work done on the air return. Greg was very professional. I couldn't be more pleased. Wow, great work!

By David B. on 07/08/18
Had new heat pump (heat & cooling) installed in our 30 plus year old home. Goettl's did a very nice job with the install, and followed up when the system was out of balance, blowing too much air in one part of our home. Shane from quality control came out and got e...
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Had new heat pump (heat & cooling) installed in our 30 plus year old home. Goettl's did a very nice job with the install, and followed up when the system was out of balance, blowing too much air in one part of our home. Shane from quality control came out and got everything dialed in and we are happy campers. We knew this wasn't going to be completely straight forward, so we were impressed Goettls got it all done for us.
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By Jan on 07/06/18
My AC broke on the hottest day of the year! Greg from Goettl's High Desert Mechanical was professional, diagnosed the problem quickly, and fixed my AC. I would give Greg a 5 star review.

By Bill S. on 07/05/18
Shane was helpful and efficient in checking the setting for out ERV.

By Eugene S. on 07/02/18
Adrian knows what he is doing.

By Nelson D. on 07/01/18
Arrived on time. Very professional and quick to repair defective thermostat.

By Mark S. on 06/30/18
Fast, friendly and effective. Same day service. Wonderful, thank you!

By T.R. P. on 06/28/18
We had Greg Ashby from Goettl service our two units. He had to add freon,the out of date type, and explained why this type of freon is now very expensive and what I am facing in the future. Still he got the job done quickly which kept the cost in line and I appreci...
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We had Greg Ashby from Goettl service our two units. He had to add freon,the out of date type, and explained why this type of freon is now very expensive and what I am facing in the future. Still he got the job done quickly which kept the cost in line and I appreciate this. Kudos to Goettl for employing a tech like Greg. T.R.
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By RICHARD T. on 06/28/18
Justin P. serviced my two homes HVAC's on June 27th 2018 for summer use. Justin was very thorough based on the time he spent on each unit. Justin P was a likeable guy who answered my questions so I could understand. I have been using Goettl's for the 4 years that w...
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Justin P. serviced my two homes HVAC's on June 27th 2018 for summer use. Justin was very thorough based on the time he spent on each unit. Justin P was a likeable guy who answered my questions so I could understand. I have been using Goettl's for the 4 years that we have lived in Prescott Valley. I would very much like to have Justin P as mu service technician on all future service calls. .
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By Richard T. on 06/28/18
Justin P, a service technician for Goettl''s High Desert Mechanical serviced air conditioner for both of my homes on June 27th 2018. Justin was very professional the entire time. Based on the time spent on each unit and the follow-up service report, Justin was al...
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Justin P, a service technician for Goettl''s High Desert Mechanical serviced air conditioner for both of my homes on June 27th 2018. Justin was very professional the entire time. Based on the time spent on each unit and the follow-up service report, Justin was also very thorough in his work. I would like very much if Justin was assigned to all future servicing or repairs on both homes. Thank you, Richard Tornquist
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