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928-567-2200
By John M. on 09/06/17
We had a total new HVAC system installed. It is very state of the art, which means computerized. Due to the newness of the product, the installers spent a considerable amount of time on the phone with the manufacturer. They did not consider the job done until it wa...
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We had a total new HVAC system installed. It is very state of the art, which means computerized. Due to the newness of the product, the installers spent a considerable amount of time on the phone with the manufacturer. They did not consider the job done until it was totally functional.
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By Jack T. on 08/31/17
Luke was very friendly, personable, knowledgeable and well prepared when he showed up. He was there at the time he said he was going to be there and he took his time to make sure he was getting all of the details and numbers before giving us a quote (which we ultim...
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Luke was very friendly, personable, knowledgeable and well prepared when he showed up. He was there at the time he said he was going to be there and he took his time to make sure he was getting all of the details and numbers before giving us a quote (which we ultimately accepted). Professionalism from start to finish from him and the rest of the great staff over at Goettl's. From the time Luke showed up to the time Trevor, Greg and the rest of the service guys left, we knew we were taken care of and the job was being performed correctly. Although i did have to secure the electrical line to a beam as it was left hanging and do a little bit of cleanup from the insulation (easy job and no complaints) the overall quality of the job was great and we will always give our business to Goettl's
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By Janet S. on 07/25/17
Review Lorenzo and his team did a wonderful job. My HVAC is on the roof and that made for extra challenges, including needing a crane, and the monsoon season in Prescott, AZ.. I had a roof leak around the old HVAC and he had a former roofer on his team who procured...
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Review Lorenzo and his team did a wonderful job. My HVAC is on the roof and that made for extra challenges, including needing a crane, and the monsoon season in Prescott, AZ.. I had a roof leak around the old HVAC and he had a former roofer on his team who procured the correct type of shingles and made repairs prior to the arrival of the crane to remove the old system and place the new system on the roof. Everyone on the team was polite and professional. I would and have recommended Goettl to anyone. I am so grateful to ****** for having Goettl as their Heating and Cooling specialists. And with the ****** rebates, it was also the lowest bid.
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By D A. on 07/19/17
Our AC unit stopped working suddenly & Goettl's was able to schedule us for the next day. Their service tech, Adrian, was prompt, professional and thorough in diagnosing the problem quickly. He explained our options, costs, & warranty info, and then made the repair...
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Our AC unit stopped working suddenly & Goettl's was able to schedule us for the next day. Their service tech, Adrian, was prompt, professional and thorough in diagnosing the problem quickly. He explained our options, costs, & warranty info, and then made the repair on the spot. We highly recommended Goettl's for AC work!
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By Donna K. on 07/10/17
We appreciated Adrian's professionalism, knowledge of our problem, ability to correct it (significant improvement) and will request him next time.

By beverly j. on 07/09/17
Justin arrived at scheduled time and repaired AC. He acknowledged part was still under warranty and billed accordingly. I will choose Goettl's in the future and highly recommend them.

By Donna K. on 07/09/17
Adrian was very professional and helpful. We will ask for him next time.

By paul c. on 07/06/17
Excellent service. Luke was able to recommend a unit that met our needs and budget.

By Phyllis M. on 06/30/17
(no comment)

By William F. on 06/28/17
Luke was easy to work with. He checked things very carefully and after a full research of our situation, made a recommendation of what we needed. I told him that the other bids were lower than his and he made some adjustments to bring the price down. A big issue wi...
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Luke was easy to work with. He checked things very carefully and after a full research of our situation, made a recommendation of what we needed. I told him that the other bids were lower than his and he made some adjustments to bring the price down. A big issue with my wife was to have storage in the area where the heater was. He was incorrect on the information because the return air took up twice the area he had quoted. Their unit is quiet in the house and outside and the warranty looks good.
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By Pauline W. D. on 06/22/17
Friendly, efficient, answered my questions clearly, good job - well done.

By William R. on 06/14/17
We are very happy with our recent business with Goettls High Desert Mechanical. Very thourough, and did a great job.

By Amy P. on 06/13/17
Justin was great, he was able to service the air conditioner for a very reasonable price when we thought we would have to replace the whole thing.

By Amy P. on 06/13/17
Goettl's gave us great service. We thought we would have to purchase a whole new air conditioner but for under $500 they serviced it and it's working great.

By Gene & Marty L. on 05/08/17
Luke as the sales person, was polite, pleasant and informative. We feel that we have a good system and the after experience will be just as pleasant. Additionally, the workers that installed the system were outstanding. Polite and answered any questions that we had...
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Luke as the sales person, was polite, pleasant and informative. We feel that we have a good system and the after experience will be just as pleasant. Additionally, the workers that installed the system were outstanding. Polite and answered any questions that we had. We would welcome them back anytime.
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By Santo G. on 05/02/17
Ulysses was one of three workers of the Goettl HVAC install team. He arrived on time was extremely friendly, and competent in the work he did installing our system. With Lorenzo and Marvin the other two members of the Goettl installation team they worked together l...
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Ulysses was one of three workers of the Goettl HVAC install team. He arrived on time was extremely friendly, and competent in the work he did installing our system. With Lorenzo and Marvin the other two members of the Goettl installation team they worked together like a well-oiled machine. Ulysses took the time to go over the various functions of our WiFi enabled Thermostat until we were familiar with how each function worked.They are a credit to the Goettl name.
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By Santo G. on 05/02/17
Lorenzo M just finished the installation of our HVAC system. He arrived on time was extremely friendly, and competent in the work he did installing our system. With Ulysses and Marvin the other two members of the Goettl installation team they worked together like a...
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Lorenzo M just finished the installation of our HVAC system. He arrived on time was extremely friendly, and competent in the work he did installing our system. With Ulysses and Marvin the other two members of the Goettl installation team they worked together like a well oiled machine. They are a credit to the Goettl name
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By Michael C. on 04/27/17
Adrian, from Goethe's High Desert Mechanical was fabulous. He was very professional and informative about maintaining the life of my AC unit. I recommend to anyone in the Cottonwood, Clarkdale area to have Adrian check out your HVAC needs.

By Thomas G. on 04/11/17
We had a new heat pump installed. The work was very professional and the quality excellent. I would highly recommend Lorenzo M as an installer.

By Sonny L. on 04/09/17
Luke was extremely thourough in analyzing our needs and helping us select the best system for our home. Goettl's installation team was knowleadgable, proficient and courteous. Thank you Goettl for a wonderful experience. My Wife and I love our Lennox Heat Pump.
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CALL TO SCHEDULE
928-567-2200

Select any employee to see all their reviews.

Dane W
Customer Service Rep.
Rating:
(7 total reviews)
Chris N
Customer Service Rep.
2 Years
Rating:
(3 total reviews)
Goettl's High Desert Mechanical Team
Rating:
(55 total reviews)
Shane B
10 Years
Rating:Just Launched
Greg A
10 Years
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Goettl's High Desert Mechanical has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Goettl's High Desert Mechanical. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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