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By David W. on 09/17/19
For 2 weeks I have been sitting here in 50 humidity and thanks to a portable air conditioner have a decent temperature. I don't want to call them as our bill this time was almost $900 and the only thing that changed is the compressor does not vibrate as much. Hopef...
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For 2 weeks I have been sitting here in 50 humidity and thanks to a portable air conditioner have a decent temperature. I don't want to call them as our bill this time was almost $900 and the only thing that changed is the compressor does not vibrate as much. Hopefully next summer, I will find someone reliable that won't charge to fix something that isn't broken. Lennox took a month to get the part to them and that was during the hottest part of the year. Trish Wood
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By Jeff P. on 09/17/19
Showed up a little early, did a great job. Even when faced with some minor problems. Cleaned up very nice and took all the old parts when him.

By Denise C. on 09/15/19
Kelly was very friendly and knowledgeable. It was great to have him here.

By Joyce D. on 09/13/19
the mechanic was knowledgeable and did a wonderful job.

By Robert L. on 09/12/19
Derick Fringer was my plumbing technician for a repair and water leak outside in the main water line just upstream from the water meter. Very friendly and explained exactly what he needed to do for the repair. Highly recommend him and the Goettl's company

By Dave S. on 09/11/19
I am writing this review on Derick Fringer. He came to our home today and performed a plumbing inspection and maintenance on our tankless water heater and soft water appliance. He was very personal from the moment he walked in the door. He explained many things to ...
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I am writing this review on Derick Fringer. He came to our home today and performed a plumbing inspection and maintenance on our tankless water heater and soft water appliance. He was very personal from the moment he walked in the door. He explained many things to us about what he was going to do. He found our water pressure to high and lowered it to proper pressure. He also fixed a tub faucet that was loose. all in all Derick is a fine example of an employee who knows what needs to be done and is very open to answering any questions, He is very knowledgeable and is a very good representative of the company he works for and represents.
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By Christine C. on 09/06/19
The technician Derick F did a great job in setting up my new soft water system, and explaining the basics of how the soft water system works. After he was done setting the system up he cleaned up the area he was working in. I would highly recommend Goettl's High De...
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The technician Derick F did a great job in setting up my new soft water system, and explaining the basics of how the soft water system works. After he was done setting the system up he cleaned up the area he was working in. I would highly recommend Goettl's High Desert Mechanical, Inc.
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By Steve S. on 09/02/19
Kelly was very nice and polite and explained everything to me

By Harry (Mick) T. on 08/28/19
We are new full time residents to Sedona and Greg A. was sent out to help us. Greg did a thorough and professional assessment on our air conditioning unit. He had it up and running in no time and we were able to smile again. We would recommend Goettl's High Desert ...
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We are new full time residents to Sedona and Greg A. was sent out to help us. Greg did a thorough and professional assessment on our air conditioning unit. He had it up and running in no time and we were able to smile again. We would recommend Goettl's High Desert Mechanical to anyone and everyone Greg A. was a standout. A
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By Thomas & Dorothy B. on 08/24/19
Thank you for sending Justin. He was able to fix our problem and we are very appreciative. Justin has been here several times in the past and he has always been pleasant, thorough, and efficient. We are always glad to see him come and we will ask for him in the ...
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Thank you for sending Justin. He was able to fix our problem and we are very appreciative. Justin has been here several times in the past and he has always been pleasant, thorough, and efficient. We are always glad to see him come and we will ask for him in the future. Thank you, Justin from Dorothy Bast
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By Marie D. on 08/23/19
Greg A is excellent, knowledgeable, and goes over and above to ensure everything is as it needs to be as far as all my Heating/AC and ERV systems. He answered all my many questions and concerns with patience and knowledge. I will ask for him by name every time my...
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Greg A is excellent, knowledgeable, and goes over and above to ensure everything is as it needs to be as far as all my Heating/AC and ERV systems. He answered all my many questions and concerns with patience and knowledge. I will ask for him by name every time my systems need servicing. He was on time, friendly, and truly knows his stuff.
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By T.R. P. on 08/22/19
We came home from Phoenix in the afternoon and our home was quite warm. AC was out. Called Goettl and Adrian came within the hour, put in a new capacitor and we were up and running. He explained that the capacitor was faulty and we had no charge. Wow, and that was ...
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We came home from Phoenix in the afternoon and our home was quite warm. AC was out. Called Goettl and Adrian came within the hour, put in a new capacitor and we were up and running. He explained that the capacitor was faulty and we had no charge. Wow, and that was a record high temp day.
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By Gary B. on 08/15/19
We use Goettl's for both plumbing and HVAC service. The company is prompt and the technicians know their stuff. The company even sent out a manager in person to explain how the tankless water system works in case we want to upgrade.

By Jet T. on 08/14/19
Derick installed an AO Smith tankless water heater and ductwork. Removed the old tank unit, cleaned up the area and etc. Derick explained the process steps, gave me a full explanation on how everything worked. He also took time to explain the warranty and what I ne...
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Derick installed an AO Smith tankless water heater and ductwork. Removed the old tank unit, cleaned up the area and etc. Derick explained the process steps, gave me a full explanation on how everything worked. He also took time to explain the warranty and what I need to do for maintenance. He is very good at what he does.
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By Ralph S. on 08/06/19
Excellent service. Explained what the issue was and what steps he was taking to resolve it.

By George Anne F. on 08/05/19
Adrian diagnosed and fixed our AC unit quickly, professionally. He explained things that no one else ever did. He first diagnosed the problem August 1, he returned today with the TXV pipe, installed it, explained the warranty information, even what type of filter w...
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Adrian diagnosed and fixed our AC unit quickly, professionally. He explained things that no one else ever did. He first diagnosed the problem August 1, he returned today with the TXV pipe, installed it, explained the warranty information, even what type of filter we should be using. This young man and his company are top notch. So grateful that we found them. The company we used that was assigned by our home warranty were so terrible. We had been dealing with this for a year and they still wanted more money and couldn't resolve the problem. Thank you Adrian!
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By George Anne F. on 08/05/19
Fast response to phone call. We had been having problems with our AC for a year, dealing with the company that was assigned by First American Home Warranty. Adrian came to our house August 1, diagnosed the problem, explained it in detail that we could understand. T...
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Fast response to phone call. We had been having problems with our AC for a year, dealing with the company that was assigned by First American Home Warranty. Adrian came to our house August 1, diagnosed the problem, explained it in detail that we could understand. The AC started working. He returned today with the TXV pipe, installed it, explained the warranty on the part and labor, told us what type of air filter to get. Thorough, professional, considerate. I almost cried, it was such a relief. I highly recommend Adrian and this company. Will never use anyone else! Thank you!
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By Paul H. on 08/02/19
Always responsive. Jeff was professional and informative.

By Brian S. on 08/02/19
Always responsive. Jeff was professional and informative.

By Douglas A. on 07/31/19
A/C failed on hot weekend...called Goettls at 9pm on a Saturday and tech promised a 9am Sunday show. Arrived exactly at 9am Sunday and quickly diagnoised a faulty run capacitor. Prompt, efficient weekend repair most appreciated.
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928-567-2200

Select any employee to see all their reviews.

Greg A
10 Years
Rating:
120 total reviews!
Adrian I
3 Years
Rating:
109 total reviews!
Luke G
Customer Service Rep.
Rating:
(36 total reviews)
Lora O
Customer Service Rep.
Rating:Just Launched
Justin P
20 Years
Rating:
(80 total reviews)
Kelly L
10 Years
Rating:
(61 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Goettl's High Desert Mechanical has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Goettl's High Desert Mechanical. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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