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By Mark Carroll on 11/29/19
We called Go Green because we had an issue with the HVAC system on the upper level of our rental house in Greensboro. They explained that there was a leak in the system and we had lost all of the refrigerant. The up front service charge is reasonable at $59.00 b...
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We called Go Green because we had an issue with the HVAC system on the upper level of our rental house in Greensboro. They explained that there was a leak in the system and we had lost all of the refrigerant. The up front service charge is reasonable at $59.00 but the cost for the repair was way out of line. To repair the leak and refill with refrigerant they estimated $2300.00. I own a property management company and work with many HVAC companies for my business and explained this cost was way out of line for this type of repair. This cost did not include the replacement of heat strips for the air handler that they needed to get a estimate for. After asking the tech how long the repair would take for that cost he said 2 1/2 hours. The cost of the refrigerant was $580.00 and no other material cost. Do the math that is $688.00 per hour!!! This is insane. After paying them for the leak search and service charge then asking them to leave we called Webb heating and cooling (336) 852-4300. The total cost for the repair was $1186.00 including the cost for the heat strips in the air handler. I am sure the cost of the heat strips would have been a significant additional cost. If you want to spend twice as much call Go Green!!!!
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By Krystin Patterson on 11/07/19
Kristie was great with communication and kept me informed up until the day of service. Jon was top notch, he was informative, courteous, honest, and extremely helpful and efficient! Couldn’t have asked for a better person to come out and service our home! Would a...
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Kristie was great with communication and kept me informed up until the day of service. Jon was top notch, he was informative, courteous, honest, and extremely helpful and efficient! Couldn’t have asked for a better person to come out and service our home! Would absolutely use Go Green Plumbing again, and would request Jon as our serviceman!
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By Ashton Blackman on 11/07/19
Our recent experience with Jon Adams of Go Green Plumbing was excellent. Jon was on time, worked quickly and efficiently, was considerate of our time and went above and beyond to make sure we were satisfied with his work. Jon explained each task in easy to unders...
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Our recent experience with Jon Adams of Go Green Plumbing was excellent. Jon was on time, worked quickly and efficiently, was considerate of our time and went above and beyond to make sure we were satisfied with his work. Jon explained each task in easy to understand details. He took initiative to leave each area of our home better than he found it. His customer service is top notch. Whether he was helping us choose a new sink fixture or sharing a service plan, Jon never attempted to up sell us or pressure us. We are pleased to be a repeat customer and highly recommend Jon Adams and Go Green Plumbing.
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By Ashton B. on 11/07/19
Our recent experience with Jon Adams of Go Green Plumbing was excellent. Jon was on time, worked quickly and efficiently, was considerate of our time and went above and beyond to make sure we were satisfied with his work. Jon explained each task in easy to unders...
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Our recent experience with Jon Adams of Go Green Plumbing was excellent. Jon was on time, worked quickly and efficiently, was considerate of our time and went above and beyond to make sure we were satisfied with his work. Jon explained each task in easy to understand details. He took initiative to leave each area of our home better than he found it. His customer service is top notch. Whether he was helping us choose a new sink fixture or sharing a service plan, Jon never attempted to up sell us or pressure us. We are pleased to be a repeat customer and highly recommend Jon Adams and Go Green Plumbing.
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By Alison W. on 11/02/19
Jon Adams came to do an estimate on replacing an outside sewer line for me. He was very thorough, explained what that would entail, answered all my questions and went the extra mile in making sure I had all the info I needed. What was so great about all of this w...
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Jon Adams came to do an estimate on replacing an outside sewer line for me. He was very thorough, explained what that would entail, answered all my questions and went the extra mile in making sure I had all the info I needed. What was so great about all of this was the fact that he had been my technician when he worked for another company so I knew from the get go that I was getting an experienced and professional person. Couldn't have more pleased with his quality of work.
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By Thomas B. on 10/25/19
Extremely professional top notch service. I will continue to use them should the need arise. Great technicians, highly quality work, reasonable rates.

By Mohammed A. on 10/18/19
Shane was quite knowledgeable and courteous. Will definitely be calling them again!

By David C. on 10/11/19
Outstanding work, attention to detail and doing everything possible to exceed our expectaions. Jon Adams was the lead plummer and he wasn't going to leave until we were totally satisfied. JUST GREAT!

By David C. on 10/11/19
Outstanding work, attention to detail and doing everything possible to exceed our expectaions. Jon Adams was the lead plummer and he wasn't going to leave until we were totally satisfied. JUST GREAT!

By Gloria P. on 09/26/19
I had a pipe burst that hooked up to the water heater. Shane A***** was the plumber. He gave me several options to choose from and answered all my questions. He never steered me one way or the other. At first I chose to have only the pipe replaced so that I could g...
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I had a pipe burst that hooked up to the water heater. Shane A***** was the plumber. He gave me several options to choose from and answered all my questions. He never steered me one way or the other. At first I chose to have only the pipe replaced so that I could get my water turned back on and told them that I’d have to discuss the other options with my husband first. He did the job quickly. Also, the water heater had gotten submerged in water and for safety reasons, he chose not to light it. The decision was left up to me. He explained that the internal parts can corrode and malfunction. In addition, my water heater was quite old. So we went without hot water for a day. The next day we made the decision to replace the water heater as well and called Go Green. Shane was at another job at the time but despite that, he came out and worked late with his partner. I was so grateful to not have to wait another day. My kids and I were relieved to say the least! I would absolutely call them again in the future.
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By Matt M. on 09/25/19
Excellent and speedy service. Mitch and Will were both very helpful in explaining my plumbing issues and giving me detailed options to fix the problem. They worked me in on short notice and got me fixed up the same day. Would highly recommend and will return for my...
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Excellent and speedy service. Mitch and Will were both very helpful in explaining my plumbing issues and giving me detailed options to fix the problem. They worked me in on short notice and got me fixed up the same day. Would highly recommend and will return for my next plumbing or HVAC issue.
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By Ann P. on 09/18/19
Today's service was excellent in every way! Jon was knowledgeable, helpful, fair, and expeditious in his work.

By Edward Burton, on 09/17/19
Nate was great to work with and would be he reason for using this company again. Provided a lot of knowledge and was very open and honest. Go Green Plumbing needs to keep him around (and other gentleman assisting him) at all cost.

By Daniel L B. on 09/13/19
On-time service!! Extremely competitive pricing! Offered alternatives to problem, but never pushed. Very, very pleased with Jon and his service!! Will call them again (hopefully not soon!)

By Ross S. on 09/12/19
Mitch was great!! He was nothing but professional. He answered all our questions, responded quickly and did exactly what he said he would. I would highly recommend this company.

By Bill J. on 09/12/19
Nice guys very professional, filled me in on all they were checking and doing. very helpful moving things and replacing when done.

By Matt K. on 09/11/19
I've now used Go Green Plumbing on three separate occasions for different issues at my grandparent's house. They've been extremely professional and flexible which has been a huge help since I live over an hour away and am not in that area often. They've quickly ide...
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I've now used Go Green Plumbing on three separate occasions for different issues at my grandparent's house. They've been extremely professional and flexible which has been a huge help since I live over an hour away and am not in that area often. They've quickly identified and repaired two separate external leaks along with replacing both toilets. Josh, Nate, and Mitch were all very personable and efficient. Both Kristy and Chelsea have also been very helpful whenever I've needed to set up an appointment or had any questions. I don't leave reviews often but I definitely felt the need to give credit to an outstanding business. My only complaint is that they aren't in my area so I won't be able to use them if my house ever needs any work done.
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By Jackie L. on 09/10/19
I have been incredibly impressed with everyone at Go Green Plumbing. The folks in the office that schedule appointments are friendly and helpful. Today, Will took care of our water heater as part of our service plan, and Anthony and Garrison took care of our HVAC...
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I have been incredibly impressed with everyone at Go Green Plumbing. The folks in the office that schedule appointments are friendly and helpful. Today, Will took care of our water heater as part of our service plan, and Anthony and Garrison took care of our HVAC as part of our service plan. At each point along the way, they explained what was been done and why. That means a lot to me. All 3 of them were so nice and provided excellent customer service. Thanks to Will, Anthony and Garrison!
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By Matt K. on 09/09/19
I've now used Go Green Plumbing on three separate occasions for different issues at my grandparent's house. They've been extremely professional and flexible which has been a huge help since I live over an hour away and am not in that area often. They've quickly ide...
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I've now used Go Green Plumbing on three separate occasions for different issues at my grandparent's house. They've been extremely professional and flexible which has been a huge help since I live over an hour away and am not in that area often. They've quickly identified and repaired two separate external leaks along with replacing both toilets. Josh, Nate, and Mitch were all very personable and efficient. Both Kristy and Chelsea have also been very helpful whenever I've needed to set up an appointment or had any questions. I don't leave reviews often but I definitely felt the need to give credit to an outstanding business. My only complaint is that they aren't in my area so I won't be able to use them if my house ever needs any work done.
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By Mia B. on 09/06/19
Nate & Chris did a superb job in replacing an old water heater with a heat pump water heater. A thorough job well done! From the estimate to finish, I was very happy to have chosen Go Green...one of the few places that are knowledgeable about this kind of water heater. Thanks guys!
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CALL TO SCHEDULE
336-252-2999

Select any employee to see all their reviews.

Nate W
5 Years
Rating:
262 total reviews!
Mitch C
17 Years
Rating:
131 total reviews!
Dennis C
Customer Service Rep.
Rating:
(31 total reviews)
Kristie F
Customer Service Rep.
Rating:
(16 total reviews)
Go Green Team
Rating:
(64 total reviews)
Pete G
Rating:
(58 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Go Green Plumbing, Heating and Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Go Green Plumbing, Heating and Air. Our BBB Membership A rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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