The service guys were great; they checked all plumbing fixtures and pointed out some issues to fix in the future. My issue is with the price of the part to fix the bathtub drain (the reason for my call). The part alone was $329. Took 5 minutes to install. My total was over $400. I found the SAME part online for $25. Im tempted to remove it and send it back to them.
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I read all the great reviews about Go Green's customer service. They were all confirmed as soon as Kristie answered the phone. She explained that Nate would answer any questions I had about replacing my water heater and provide several options to fit my budget. We discussed a replacement for my old standard tank, a tankless, and even hybrid options. Nate never pressured me toward any choice and provide several options to lower cost. I never thought I would get the price estimate and all the work completed on the same day so when I asked Nate, “So when do you think you can get started”, and he replied, “I can do it today if you would like”, I was completely shocked. Go Green prides themselves on same day service. As Nate was finishing one project (installing the tankless), I gave him additional plumbing jobs that slipped my mind initially. He was never in a rush to finish and told me he was there for as long as I needed his services. When the owner (Pete) came to the house to help, he repeated the company's dedication to giving the customer a 5-star experience. I highly recommend Go Green Plumbing. You will not be disappointed.
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Our kitchen faucet was worn out and had developed a slow leak. I'm handy and have garage full of tools. Decided to replace it myself. But the old faucet was installed improperly and a bear to remove. And the brand-new faucet I bought from a big box store had an ill-fitting connection from supply hose to sprayer hose. After three tries at a replacement or replacement parts (and a month without water in my kitchen sink), I called Go Green and Mitch fixed my problem in 30 minutes with a contractor-quality, lifetime-warranty faucet. Terrific experience, and worth every penny.
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Josh Osborne and his co-worker was able to fix my Father’s sink quickly and professionally. They were polite, considerate, and cleaned up after the repair. They arrived on time and answered all of my questions. I would definitely call go green again and ask for Josh to assist me in the future
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First, I would highly recommend Go Green Plumbing and Nate Weber as your next plumbing experience. Nate Weber was our plumber, we was on time, called to let me know he was on his way, dressed like a professional and had the up most respect. I was shown the exact cost, and how, and when the project would be completed. Made several cost savings ideas for our room. Safety was the top concern for our project. Nate, thank you sir for a very pleasant experience. Thank Go Green Plumbing!!!!
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Everyone from the office staff to Mitch and Pete were professional and courteous. Communication with customer was most important. my problem was a city sewer issue but city crew was unable to locate and clear blocage. Go Green located issue ,attempted to clear and assisted me in having city repair. Go Green made sure I was going to be satisfied before they left my home. I will use them again for my plumbing needs.
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I use Go Green for all of my water concerns! They are wonderful in every aspect of service, from scheduling to workmanship. Mitch has done most of our work and he is a quintessential professional. Pete, the owner, has planned out some of our major work and has done some work. He, like Mitch is thoughtful, courteous, and delivers what he said he will. You get what you pay for with this company.
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We have only positive comments to make about Nate and Go Green Plumbing. Our service need was water back-up in our house around 8:00 pm on a weeknight. Our call to Go Green Plumbing was promptly answered. We were assured a plumber would be sent to our home soon, which was the case. When Nate arrived he told us what his plan of action was and kept us updated during the entire process. The pricing of the work needed was very reasonable. We will definitely use Go Green Plumbing again and will request Nate.
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