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By Tom B. on 12/11/18
We are very happy with the service we have received from Gibson Heating and Plumbing. We have had them out two times now. First time was for our first checkup as the previous owners used Gibson's service plan. We were really happy then so we signed up for the two v...
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We are very happy with the service we have received from Gibson Heating and Plumbing. We have had them out two times now. First time was for our first checkup as the previous owners used Gibson's service plan. We were really happy then so we signed up for the two visits a year. Meanwhile we had a problem with the furnace flipping a breaker off so we called and Eric came right over. He found the problem, fixed it and we were good to go. Eric R. is a great, friendly and very knowledgeful service tech. We are pleased with everything with Gibson. Excellent company.
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By Austin G. on 12/10/18
Gibson's provides excellent service EVERY time that I interact with them. The service tech who comes to my house, Andy R, is pleasant to talk to, knowledgeable about the products he services, and has never been late for an appointment.

By Timothy G. on 12/04/18
We got a few quotes on ductless heaters for our upstairs, and felt Gibson's salesman David was the most knowledgeable person we;d talked to by far, and he came in at a lower price as a bonus. Our installers Thomas and Bryant did an outstanding job as well. They wer...
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We got a few quotes on ductless heaters for our upstairs, and felt Gibson's salesman David was the most knowledgeable person we;d talked to by far, and he came in at a lower price as a bonus. Our installers Thomas and Bryant did an outstanding job as well. They were knowledgeable, polite and did a great job on our installation. They were very careful to not make a mess and cleaned up after themselves thoroughly. They even went out of their way to help me hang a picture with their ladder, which was a real help as the area was well out of reach. Great guys! We were very happy with their work and love our new heaters. Our upstairs area (home office and bedroom) are now very comfortable and I can get rid of the space heater! Thanks for your help! Tim G
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By Dwight and Betty M. on 11/27/18
Called Gibsons Heating and Plumbing when our furnace went out, they sent a tech the same day. Decided to upgrade to newer efficient furnace and they sent Dana H. to discuss our needs. Left heaters with us to insure our comfort. The same week, our furnace and an...
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Called Gibsons Heating and Plumbing when our furnace went out, they sent a tech the same day. Decided to upgrade to newer efficient furnace and they sent Dana H. to discuss our needs. Left heaters with us to insure our comfort. The same week, our furnace and and A.C. were delivered and installed by Nick and Jacob. The entire team was very courteous and professional. They worked the entire day and into evening until the job was complete. Thank you guys....your work was appreciated.
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By Brenda P. on 11/13/18
My experience with Gibson’s has been outstanding and Eric was a really great person to have in my home.

By Doug H. on 10/26/18
Kevin and Dustin did a good job of cleaning line and giving me the best options on a ongoing issue I was concerned about.

By John S. on 10/25/18
Jake was very respectful and good at what he does. which I find these qualities hard to find these days (THUMBS UP)

By John S. on 10/25/18
Jake nice guy knows his work very well Gibson heating and plumbing

By John S. on 10/25/18
vgreat Chris and matt did an awesome job putting in my central air, they know there stuff. highly recommend.

By Linda Lou M. on 10/20/18
Review 10-20-18 We Had tech Jason Lanning 10-17-18 I worked with Jason over phone after regular hours 1)Your answering service had Jason call me 2)It was a Very Quick response Thank you ! 3) Jason was professional and knowledgeable 4)My Renters at Lake Georg...
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Review 10-20-18 We Had tech Jason Lanning 10-17-18 I worked with Jason over phone after regular hours 1)Your answering service had Jason call me 2)It was a Very Quick response Thank you ! 3) Jason was professional and knowledgeable 4)My Renters at Lake George Erin and Roy sent me a-great Text about Jason they liked his professionalism and Knowledge !! He diagnosed the problem quickly called me in Ohio explained issues — I explained I didn’t have credit card so I explained I I’d drive and pay bill to Waterloo next day ! He gave us great Directions to Waterloo I did go pay bill next day !! I told them our great experience with Jason Lanning she gave us business comment cards ! Even went willingly under my home in the late -night in the cold /dark !! YOU HAVE A GREAT PROFESSIONAL- KNOWLEDGEABLE EMPLOYEE My prayers were answered I’m so thankful for Jason Lanning he was a answered prayer ! I’ll be calling Gibsons for all my Heating and Plumbing needs for my homes! I’ll be asking for Jason Lanning hope thats ok !
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By Stephen W. on 10/17/18
Jason and his partner arrived very soon after I placed the call to Gibson's Heating and Plumbing (before we expected). Quickly diagnosed the problem and corrected it. Jason and the other service technician were professional and clearly explained the problem and l...
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Jason and his partner arrived very soon after I placed the call to Gibson's Heating and Plumbing (before we expected). Quickly diagnosed the problem and corrected it. Jason and the other service technician were professional and clearly explained the problem and left us feeling good about the experience, and with a working furnace.
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By Ashley C. on 10/15/18
Have a brand new furnace 2 years old under warranty. Had a rude technician come out to fix it because it was not working and was charged 4 times the actual price of the part plus labor. The technician installed before discussing the price and then stated either we ...
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Have a brand new furnace 2 years old under warranty. Had a rude technician come out to fix it because it was not working and was charged 4 times the actual price of the part plus labor. The technician installed before discussing the price and then stated either we pay right then or he would disconnect what he had fixed. He said either we want heat or we don’t. He didn’t have the correct factory replacement on him so he replaced with an aftermarket part without discussing first. Called the office and was told I would be called back, but was never called back. I have never been so disgusted with a company.
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By Wendy B. on 10/15/18
Excellent service

By Wendy B. on 10/15/18
Jake was awesome! He was polite and very knowledgeable. All of my questions and/or conerns were answered. He did a great job and will go back to Gibson's.

By Bill C. on 10/13/18
Andy R did a great job. He is very knowledgeable about his job.

By Jan N. on 10/09/18
Jake was excellent and went about his work. Very polite and explained everything

By Brian D. on 10/09/18
Great company and 3 great workers who got the job done right!

By Emily B. on 10/05/18
Justin was courteous, efficient, and knowledgeable. Great experience.

By Stanley L. on 10/03/18
Fantastic technician took care of my furnace and did the best service I have ever seen for me in the heating industry and I think I qualify to say this as I’m 63 years old and have owned or own a total of 5 homes in my lifetime. Thx Justin! You’re an excellent tech man!

By Stanley L. on 10/03/18
Best darn tech I ever had! Thx Justin for going above and beyond!
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