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By Joe D. on 07/18/17
Excellent customer service!

By James K. on 07/17/17
Chris was punctual and efficient. He answered any question I had.Thanx

By Stephen M. on 07/15/17
Thanks Matt. Very professional. Explained the whole process and timeline

By James G. on 07/10/17
everything went well, would like chris on future calls if needed.

By John H. on 07/09/17
Excellent job on the installation and explanation of the system usage and features. Water heater performs very well providing us with more hot water at a much quicker rate than previous system on home.

By Leah G. on 07/05/17
Matt seemed very knowledgeable and explained things to me in an understandable fashion. He was very professional and did his work in a men early fashion.

By Dean S. on 06/30/17

By Mary Kay F. on 06/29/17
Installed parts initially indicating it would fix air. After installation, told me about freon leak which had significant additional costs. Paid $500 and need to get a new unit now. No air...should have checked freon first and discussed options so I could have m...
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Installed parts initially indicating it would fix air. After installation, told me about freon leak which had significant additional costs. Paid $500 and need to get a new unit now. No air...should have checked freon first and discussed options so I could have made informed decision. Parts are wasted and $500 NEEDLESSLY spent. Very unsatisfied.
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By Ray B. on 06/29/17

By Kathy K. on 06/29/17
Great job, we always ask for Matt to do our service.

By James B. on 06/29/17
Chris is a great asset to your business.He is very polite and friendly and professional,always answers our questions .

By William B. on 06/29/17
Everything is working out great.

By Kurt S. on 06/28/17
We've relied on Gene's for many years and have always been satisfied with their knowledge and expertise. Matt Toliver was here earlier this summer to assess and service our Carrier A/C which has some age on it. Matt went about his work efficiently and afterward s...
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We've relied on Gene's for many years and have always been satisfied with their knowledge and expertise. Matt Toliver was here earlier this summer to assess and service our Carrier A/C which has some age on it. Matt went about his work efficiently and afterward spoke with us engagingly about the system. We appreciate all the staff who have worked with us to keep us warm in the winter and cool in the steamy summer. Thanks for your great service at a fair price.
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By Joe R. on 06/28/17
(no comment)

By Brian B. on 06/28/17
I was very surprised to have a field service rep out to my house only a few hours after my initial call, given that we were in the middle of a heat wave. Chris did a great job in quickly diagnosing the problem and replacing the two parts. I was a bit surprised at t...
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I was very surprised to have a field service rep out to my house only a few hours after my initial call, given that we were in the middle of a heat wave. Chris did a great job in quickly diagnosing the problem and replacing the two parts. I was a bit surprised at the cost, but given that this was the first repair in 10 years, I guess it was to be expected. Thank you for getting things up and running so quickly.
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By Andy V. on 06/28/17
Everything is working out great.

By Michael E. on 06/27/17
He called and let me know when he was going to be there and was on time. He was professional, clean and pleasant to be around. He completed the service quickly and thoroughly and was on his way. He got us up and running and although the system is older he did not t...
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He called and let me know when he was going to be there and was on time. He was professional, clean and pleasant to be around. He completed the service quickly and thoroughly and was on his way. He got us up and running and although the system is older he did not try to run it down to do a hard sell for a new system how refreshing. Thank you Mike Eady
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By Donald K. on 06/27/17
Great, have used Gene's for years and years.

By Dorothy R. on 06/24/17
(no comment)

By Andy V. on 06/24/17
excellent service. we have never had a bad experience. we would give this company a 5 star rating.
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