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By Maria M. on 08/06/19
We have a 22 year old a/c that has been on its last-leg for ages! We’ve had multiple other issues in our home that always seemed to dry out our emergency (a/c) funds! So we’ve tried to prolong the purchase of a new unit. This weekend our a/c finally died! One p...
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We have a 22 year old a/c that has been on its last-leg for ages! We’ve had multiple other issues in our home that always seemed to dry out our emergency (a/c) funds! So we’ve tried to prolong the purchase of a new unit. This weekend our a/c finally died! One phone call to Tracy and I was immediately contacted, by Amy, for a new install the NEXT DAY! I had a few questions and spoke with Greg, Kris and Mike!! Everyone involved with this company is so lovely and very helpful. Lennie and Andrew arrived first thing this morning and completed the project in a short time! They left everything spotless. Lennie took the time to explain everything about the new equipment, warranties etc. we have ice cold air for the first time in ages!! The new unit just hums and runs so quietly. I had forgotten what that was like. Thank you to everyone involved! We couldn’t recommend this company enough. We have used their services for a few years now and will continue to do so for years to come! Good, honest people who do really great work.
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By Rachelle P. on 08/05/19
I appreciates that there was someone to take my call. I had called a few companies and they did not answer nor did they return my voice mail. The dispatchers kept me informed of the arrival time. Phil was very professional and courteous and fixed the issue. I will ...
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I appreciates that there was someone to take my call. I had called a few companies and they did not answer nor did they return my voice mail. The dispatchers kept me informed of the arrival time. Phil was very professional and courteous and fixed the issue. I will be using their services again.
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By lucy s. on 08/02/19
Josh R. is fabulous -- very good at finding the problem, and very nice too. Thanks, Josh!

By Jack B. on 08/02/19
Amy and Andrew were great . Amy handled my concerns going above and beyond what I consider the scope of her work. Andrew did the job and was ontime , polite and efficient. Good crew.

By Patty G. on 08/01/19
This is the first time I have used General Plumbing. I usually do minor plumbing myself. I was worried about drainage and they helped me out. Josh and Robert were very kind and easy to talk with and didn’t try to do services I didn’t need. They showed me what t...
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This is the first time I have used General Plumbing. I usually do minor plumbing myself. I was worried about drainage and they helped me out. Josh and Robert were very kind and easy to talk with and didn’t try to do services I didn’t need. They showed me what to look out for in the future before it becomes a major problem. While I had them there, they did replace my shut off for the house. A job that I thought I would tackle, but I am SO glad that I decided to have it done by them.
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By Barbara L. on 07/29/19
I had a flooding backup issue 9am on a Sunday. They came quickly, explained thoroughly and completed the job in a professional, quick and thorough manner. They could not have been better!! On a 5 Star scale, they get 10 STARS!!

By Barbara L. on 07/29/19
EXCELLENT...can not say enough about General Plumbing!!!

By Carrie C. on 07/22/19
Josh Roedael was very clean and professional .he took care all my need in replacing my hot water heater and bathroom fixtures. . I will continue to use General Plumbing for other plumbing work in the furture. Thank you General Plumbing and thank you Joash!.

By Jean Marie W. on 07/20/19
I highly recommend General Plumbing and Air Conditioning. My AC was out and it was 92 degrees in my house. I needed a whole new unit plus a new disconnect on the outside and in my attic. Lennie and Luis came out and worked tirelessly in the extreme heat with goo...
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I highly recommend General Plumbing and Air Conditioning. My AC was out and it was 92 degrees in my house. I needed a whole new unit plus a new disconnect on the outside and in my attic. Lennie and Luis came out and worked tirelessly in the extreme heat with good humor and professionalism. As I write this review in my nicely chilled house, I want to thank them again.
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By Jeanna W. on 07/19/19
Customer Service friendly people. Helpful, patient, and understanding. Excellent service.

By Patty B. on 07/19/19
Our Company had some kitchen problems and we had 2 plumbers from General Plumbing come out and service our needs and both we very polite and got got the job done. They did a fabulous job and clean up after the job was done. Both Andrew & Colin are welcome to do o...
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Our Company had some kitchen problems and we had 2 plumbers from General Plumbing come out and service our needs and both we very polite and got got the job done. They did a fabulous job and clean up after the job was done. Both Andrew & Colin are welcome to do our repairs at any time. Thank you!
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By Diana M. on 07/18/19
Awesome technicians! Great service. I will definitely use them in the future.

By Diana M. on 07/18/19
Awesome technicians! Great service. I will definitely use them in the future.

By Dan W. on 07/17/19
Great experience with General Plumbing from start to finish. Amy took control and worked with dispatch to get me scheduled promptly. The Field Technician, Jose, was at my home within an hour of my call . Jose was courteous, professional and skilled. He fully ex...
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Great experience with General Plumbing from start to finish. Amy took control and worked with dispatch to get me scheduled promptly. The Field Technician, Jose, was at my home within an hour of my call . Jose was courteous, professional and skilled. He fully explained the work to be done and provide the job quote. No surprises, just quality work. Five Stars
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By Margarita C. on 07/13/19
No comment

By Harry D. on 07/12/19
I had a problem, and needed someone right away, and they made it happen. I always call General Plumbing and A/C, for their skills and their make the client happy. Toady Andrew came and did everything I needed, and left the area cleaner than when he arrived.

By Dale U. on 07/12/19
As always, Josh came well within the time window. He did his work quietly and quickly and efficiently. He had new guy Colin with him, who was equally nice. They solved my problem and were out with no mess, and the good price quoted to me on the phone. As always , A...
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As always, Josh came well within the time window. He did his work quietly and quickly and efficiently. He had new guy Colin with him, who was equally nice. They solved my problem and were out with no mess, and the good price quoted to me on the phone. As always , Amy called to give me a heads up that they were on their way. General is always on top of their game
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By Charles B. on 07/11/19
One time, made the necessary repair, and was courteous!

By Greg M. on 07/10/19
Excellent service and went the extra mile to make sure he fixed the a/c and made sure it was working so that my fiancé who is 8 months pregnant would be comfortable tonight. Thank you so much!!

By Fountain M. on 07/10/19
Amy S. is always so pleasant on the phone, reply’s to emails quickly, and makes sure you are taken care of. I hate calling the plumber but it’s always nice to talk to Amy!
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Customer service is always a top priority at General Plumbing and Air Conditioning. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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