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By Abby K. on 08/26/19
My Absolute Personal "Abby Stamp of Approval"!!! I highly recommend General Plumbing and Air Conditioning on every level from the first call I made with Amy, and then later with Tracy, to the onsite visit and repairs made by Andrew. A solid Team! I am a single moth...
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My Absolute Personal "Abby Stamp of Approval"!!! I highly recommend General Plumbing and Air Conditioning on every level from the first call I made with Amy, and then later with Tracy, to the onsite visit and repairs made by Andrew. A solid Team! I am a single mother with kids and as with any area that I am not completely knowledgeable in, I want to go through extra careful background searches to assure I receive the best service that is in my best interest. Both Amy and Tracy were attentive to my sense of urgency and needs concerning both my AC and my Water Heater. They dispatched Andrew, who happens to have certifications in both AC and Plumbing, able to assess all my needs in one visit. Andrew clarified all options of repairs, to include the pros and cons of each, to help meet my budget. Tuns out, he was able to re-light my old water heater, and it turned out my AC air blower was able to be replaced under warranty. General Plumbing and Air Conditioning also maintains phenominal history. They had records of the AC unit back when my Uncle lived here in 2013! I highly recommend this team. They are now my GO TO Peace of Mind for my AC, Water Heater and any future Plumbing issues.
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By Bobby on 08/26/19
THANK YOU!!!

By Shirley E. on 08/26/19
Josh Roedel is a very competent and caring plumber. He's done excellent work for me through General Plumbing. I would definitely recommend both his and General Plumbing to anyone.

By Susan L. on 08/23/19
The 16-year-old water heater in my garage failed, due to a broken seal on the top of the tank allowing water to flow down the sides and across the floor. I called General Plumbing having previous satisfactory experience with them for repair of a tub faucet and tal...
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The 16-year-old water heater in my garage failed, due to a broken seal on the top of the tank allowing water to flow down the sides and across the floor. I called General Plumbing having previous satisfactory experience with them for repair of a tub faucet and talked with Greg, who was so helpful by calling me back very shortly with an appointment for the same day in only an hour. Two repairmen arrived a few minutes early, Andrew and ?name. They discussed the problem with me and while it maybe could have been repaired, it was beyond its lifespan and I readily agreed to have the water heater replaced. Andrew removed the old one while the other guy left to pick up the new one. Andrew installed the new one in a clean, efficient way as well as finishing a bit sooner than estimated, including waiting for it to refill and testing it. He was friendly, respectful and informative. Though I was prepared to pay for a new water heater, the cost seemed a little high, however; I was especially happy with the work being done so well the same day I called, because I thought it could have been delayed.
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By Deb S. on 08/23/19
No Comment

By Rachel T. on 08/21/19
General plumbing and AC has exceeded every expectation! Amy and Tracy are excellent with scheduling and coordinating. Ken has helped with a multitude of plumbing questions and helped develop a plan for our plumbing needs. John and Luis took time out of their busy ...
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General plumbing and AC has exceeded every expectation! Amy and Tracy are excellent with scheduling and coordinating. Ken has helped with a multitude of plumbing questions and helped develop a plan for our plumbing needs. John and Luis took time out of their busy schedules to address a new AC problem. This team is respectful, easy to work with, professional and always go above and beyond. We look forward to years of great service from this trustworthy group!
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By Virgina m. on 08/21/19
General Plumbing and Air Conditioning is exceptional! Josh and Colin installed a water heater yesterday and were wonderful! Efficient, professional, and friendly service. Thanks so much!

By Virgina m. on 08/21/19
Colin was friendly, helpful, and professional with the installation of my water heater! I am very pleased with the service he provided! Thanks! :)

By C. D. on 08/20/19
Office manners were exceptional. Amy helped me out to set the appointment and scheduling when parts came in. Everything was easy and she is absolutely charming! Then Jose Crespo fixed my leak and replaced the parts needed. Extremely professional and accommodating t...
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Office manners were exceptional. Amy helped me out to set the appointment and scheduling when parts came in. Everything was easy and she is absolutely charming! Then Jose Crespo fixed my leak and replaced the parts needed. Extremely professional and accommodating to my hours. I am so glad I contacted them and selected them to fix my plumbing issues. Thank you!
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By Lisa K. on 08/19/19
We have been using General Plumbing for many years and we're never disappointed. We recently renovated the Master Bathroom. Phil gave us great advice about picking fixtures (faucets, shower heads, etc) and did excellent work even when the unexpected happened (not s...
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We have been using General Plumbing for many years and we're never disappointed. We recently renovated the Master Bathroom. Phil gave us great advice about picking fixtures (faucets, shower heads, etc) and did excellent work even when the unexpected happened (not surprising in an 18 year old house). The project came in on time and within the estimate! Customer service is excellent as well!
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By Joseph W. on 08/19/19
quickly diagnosed issues and had the right part. Fast repair. Will use again.

By Rachel T. on 08/17/19
General plumbing and AC has exceeded every expectation! Amy and Tracy are excellent with scheduling and coordinating. Ken has helped with a multitude of plumbing questions and helped develop a plan for our plumbing needs. John and Luis took time out of their busy s...
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General plumbing and AC has exceeded every expectation! Amy and Tracy are excellent with scheduling and coordinating. Ken has helped with a multitude of plumbing questions and helped develop a plan for our plumbing needs. John and Luis took time out of their busy schedules to address a new AC problem. This team is respectful, easy to work with, professional and always go above and beyond. We look forward to years of great service from this trustworthy group
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By CYNTHIA on 08/17/19
Lennie and Ed were very polite and checked everything extremely happy with service.

By Lukas A. on 08/16/19
Very honest and very fast service. Recommended

By Steve on 08/13/19
I have been a customer for many years, and I'm happy to share my experiences. From the people who answer the phone & set appointments (Tracey & Amy) to the tech's that come to the house (most recently Josh) the representatives of the company are professional. We p...
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I have been a customer for many years, and I'm happy to share my experiences. From the people who answer the phone & set appointments (Tracey & Amy) to the tech's that come to the house (most recently Josh) the representatives of the company are professional. We participate in their maintenance plans for both A/C & plumbing & I believe its money well spent to stay ahead of potential problems!
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By Donna S. on 08/12/19
Thanks to Stokes I have a beautiful new kitchen faucet and NO worries as they installed two new shut off valves under the sink. The installer Phil was polite friendly, efficient and extremely well versed in obstacles that could occur. BONUS: they were actually earl...
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Thanks to Stokes I have a beautiful new kitchen faucet and NO worries as they installed two new shut off valves under the sink. The installer Phil was polite friendly, efficient and extremely well versed in obstacles that could occur. BONUS: they were actually early, as they were precisely on time and I was able to make my appointments. A rarity when using most firms in various fields. I took their yearly USA agreement, for the second term and love the fact that I can trust these Union employees. THANK YOU TRACY AND AMY FOR SENDING PHIL.
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By Donna S. on 08/12/19
Phil came on time and finished after fully testing for accuracy with potential issues in record time. He was fastidious keeping the floors and work area debris free. USA agreement is my security blanket and I will never use any company that is not up to the high st...
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Phil came on time and finished after fully testing for accuracy with potential issues in record time. He was fastidious keeping the floors and work area debris free. USA agreement is my security blanket and I will never use any company that is not up to the high standards of Stokes.All work and parts and labor are guaranteed
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By Mike G. on 08/09/19
no comment

By Michael G. on 08/09/19
No Comment

By Fred Z. on 08/07/19
good quality service
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