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By C. D. on 08/20/19
Office manners were exceptional. Amy helped me out to set the appointment and scheduling when parts came in. Everything was easy and she is absolutely charming! Then Jose Crespo fixed my leak and replaced the parts needed. Extremely professional and accommodating t...
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Office manners were exceptional. Amy helped me out to set the appointment and scheduling when parts came in. Everything was easy and she is absolutely charming! Then Jose Crespo fixed my leak and replaced the parts needed. Extremely professional and accommodating to my hours. I am so glad I contacted them and selected them to fix my plumbing issues. Thank you!
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By Lisa K. on 08/19/19
We have been using General Plumbing for many years and we're never disappointed. We recently renovated the Master Bathroom. Phil gave us great advice about picking fixtures (faucets, shower heads, etc) and did excellent work even when the unexpected happened (not s...
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We have been using General Plumbing for many years and we're never disappointed. We recently renovated the Master Bathroom. Phil gave us great advice about picking fixtures (faucets, shower heads, etc) and did excellent work even when the unexpected happened (not surprising in an 18 year old house). The project came in on time and within the estimate! Customer service is excellent as well!
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By Joseph W. on 08/19/19
quickly diagnosed issues and had the right part. Fast repair. Will use again.

By Rachel T. on 08/17/19
General plumbing and AC has exceeded every expectation! Amy and Tracy are excellent with scheduling and coordinating. Ken has helped with a multitude of plumbing questions and helped develop a plan for our plumbing needs. John and Luis took time out of their busy s...
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General plumbing and AC has exceeded every expectation! Amy and Tracy are excellent with scheduling and coordinating. Ken has helped with a multitude of plumbing questions and helped develop a plan for our plumbing needs. John and Luis took time out of their busy schedules to address a new AC problem. This team is respectful, easy to work with, professional and always go above and beyond. We look forward to years of great service from this trustworthy group
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By CYNTHIA on 08/17/19
Lennie and Ed were very polite and checked everything extremely happy with service.

By Lukas A. on 08/16/19
Very honest and very fast service. Recommended

By Steve on 08/13/19
I have been a customer for many years, and I'm happy to share my experiences. From the people who answer the phone & set appointments (Tracey & Amy) to the tech's that come to the house (most recently Josh) the representatives of the company are professional. We p...
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I have been a customer for many years, and I'm happy to share my experiences. From the people who answer the phone & set appointments (Tracey & Amy) to the tech's that come to the house (most recently Josh) the representatives of the company are professional. We participate in their maintenance plans for both A/C & plumbing & I believe its money well spent to stay ahead of potential problems!
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By Donna S. on 08/12/19
Thanks to Stokes I have a beautiful new kitchen faucet and NO worries as they installed two new shut off valves under the sink. The installer Phil was polite friendly, efficient and extremely well versed in obstacles that could occur. BONUS: they were actually earl...
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Thanks to Stokes I have a beautiful new kitchen faucet and NO worries as they installed two new shut off valves under the sink. The installer Phil was polite friendly, efficient and extremely well versed in obstacles that could occur. BONUS: they were actually early, as they were precisely on time and I was able to make my appointments. A rarity when using most firms in various fields. I took their yearly USA agreement, for the second term and love the fact that I can trust these Union employees. THANK YOU TRACY AND AMY FOR SENDING PHIL.
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By Donna S. on 08/12/19
Phil came on time and finished after fully testing for accuracy with potential issues in record time. He was fastidious keeping the floors and work area debris free. USA agreement is my security blanket and I will never use any company that is not up to the high st...
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Phil came on time and finished after fully testing for accuracy with potential issues in record time. He was fastidious keeping the floors and work area debris free. USA agreement is my security blanket and I will never use any company that is not up to the high standards of Stokes.All work and parts and labor are guaranteed
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By Mike G. on 08/09/19
no comment

By Michael G. on 08/09/19
No Comment

By Fred Z. on 08/07/19
good quality service

By Maria M. on 08/06/19
We have a 22 year old a/c that has been on its last-leg for ages! We’ve had multiple other issues in our home that always seemed to dry out our emergency (a/c) funds! So we’ve tried to prolong the purchase of a new unit. This weekend our a/c finally died! One p...
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We have a 22 year old a/c that has been on its last-leg for ages! We’ve had multiple other issues in our home that always seemed to dry out our emergency (a/c) funds! So we’ve tried to prolong the purchase of a new unit. This weekend our a/c finally died! One phone call to Tracy and I was immediately contacted, by Amy, for a new install the NEXT DAY! I had a few questions and spoke with Greg, Kris and Mike!! Everyone involved with this company is so lovely and very helpful. Lennie and Andrew arrived first thing this morning and completed the project in a short time! They left everything spotless. Lennie took the time to explain everything about the new equipment, warranties etc. we have ice cold air for the first time in ages!! The new unit just hums and runs so quietly. I had forgotten what that was like. Thank you to everyone involved! We couldn’t recommend this company enough. We have used their services for a few years now and will continue to do so for years to come! Good, honest people who do really great work.
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By Rachelle P. on 08/05/19
I appreciates that there was someone to take my call. I had called a few companies and they did not answer nor did they return my voice mail. The dispatchers kept me informed of the arrival time. Phil was very professional and courteous and fixed the issue. I will ...
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I appreciates that there was someone to take my call. I had called a few companies and they did not answer nor did they return my voice mail. The dispatchers kept me informed of the arrival time. Phil was very professional and courteous and fixed the issue. I will be using their services again.
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By lucy s. on 08/02/19
Josh R. is fabulous -- very good at finding the problem, and very nice too. Thanks, Josh!

By Jack B. on 08/02/19
Amy and Andrew were great . Amy handled my concerns going above and beyond what I consider the scope of her work. Andrew did the job and was ontime , polite and efficient. Good crew.

By Patty G. on 08/01/19
This is the first time I have used General Plumbing. I usually do minor plumbing myself. I was worried about drainage and they helped me out. Josh and Robert were very kind and easy to talk with and didn’t try to do services I didn’t need. They showed me what t...
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This is the first time I have used General Plumbing. I usually do minor plumbing myself. I was worried about drainage and they helped me out. Josh and Robert were very kind and easy to talk with and didn’t try to do services I didn’t need. They showed me what to look out for in the future before it becomes a major problem. While I had them there, they did replace my shut off for the house. A job that I thought I would tackle, but I am SO glad that I decided to have it done by them.
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By Barbara L. on 07/29/19
I had a flooding backup issue 9am on a Sunday. They came quickly, explained thoroughly and completed the job in a professional, quick and thorough manner. They could not have been better!! On a 5 Star scale, they get 10 STARS!!

By Barbara L. on 07/29/19
EXCELLENT...can not say enough about General Plumbing!!!

By Carrie C. on 07/22/19
Josh Roedael was very clean and professional .he took care all my need in replacing my hot water heater and bathroom fixtures. . I will continue to use General Plumbing for other plumbing work in the furture. Thank you General Plumbing and thank you Joash!.
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