Older house with many old fixtures. Phil found replacements for hot water tank 10 years old & replaced odd size sink, reset toilet, and replaced many faucets and replaced an outside secondary cutoff valve & faucet, over 50 years old. Difficult work. Done well & timely. 2017 More work about a year later. Ken Mickelsen replaced valves on another toilet and fixed senior toilet seat to a regular seat. Difficult work. Done well & timely. 2018 Another year later, Andrew Adams replaced the kitchen sink valve assembly and replaced several outside faucets and adjusted the inside workings of a toilet that become loose. Difficult work. Done well & timely.
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Andrew came to fix a leaking faucet on the outside of my house. He was prompt, polite and just a pleasant guy. The spigot and pipework had been there since 1986, and they were corroded by the salt air and the usual weathering. It was a mess! Andrew did a super job of replacing the old one. He was fairly quick and cleaned up around the work site when he finished. He did a terrific job!
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I called them and literally within 20 minutes someone was at my house I have never used this company before. Show him the issue said no problem and fixed it within 30 minutes. I was helped by Jose. He was very polite friendly and wasted no time getting the job done. Won't be using any other company in the future.
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I contacted General Plumbing and Air Conditioning for plumbing issue where I work and from my first conversation with the office to the service person, Jose, my experience was superb. Jose was excellent, prompt, knowledgeable and very professional. I definitely recommend this company and will use them again for both my office and home.
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Matt was awesome and gave us exceptional care quickly and efficiently. we have been having a problem with a strange smell in our office and Matt was there bright and early and on time to assist us with this issue, he was able to investigate and come to a conclusion with our staff regarding the smell. I would highly recommended him to anyone needing assistance.
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Ran into an issue with a recently purchased home and needed to turn off the water coming into the home. Being new to the area I found General on line along with their positive reviews. Called them and they had someone out within a couple of hours and within 40 minutes problem resolved and water back on! Super service and great to deal with. The tech was professional and pleasant. I won't hesitate to call next time I run into an issue.
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It's the emplyees that make the company. Although General Plumbing has been servicing my home for quite some time and preforms many repairs, technicians like Andrew S. is what makes these companies shine. His knowledge, clenlieness and professionalism is outstanding. Looking forward to continued service with both.
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Absolutely the best AC company I have ever dealt with. Amy and Tracy went above and beyond with their excellent customer service skills. Both were professional and personable. Actual work was performed by Lennie who was also amazingly knowledgeable as well as professional. Lennie not only did an excellent job installing a new unit for an 85 year old bedridden woman but also took the time to explain the process to her in the most patient manner possible. I highly recommend this company for any and all plumbing and AC needs.
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Amy Shedd is the best Customer Service Representative we have ever used! She is professional, efficient, reliable, and keeps her promise to call to let us know when the plumber is on his way. We have known Amy for years and always rely upon her scheduling. She works hard and does a superb job of organizing work for the plumbers and homeowners to be efficient and effective as well as saving time. Keep it going, Amy! With your smile, it will all work out! Ken Mickelsen is extremely knowledgeable, professional, and creative with plumbing challenges. He is focused on whatever situation comes about.-- Installing water filters that needed to be replaced under two sinks that were overloaded with piping, old bulky filters(that he kindly removed),and added and developed a new clean water filtration system. He diagnosed the situation with our water heater because we were not getting enough hot water. After accessing the problem, he came up with a simple solution that solved the issue which was to increase the water temperature very slightly. We would recommend Ken to teach younger plumbers good training. Ken is dependable, friendly, smart, and excellent at plumbing. He is one of the best plumbers at General Plumbing! Thank you, Ken-- you did a great job!
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Amy S. took our call and was very helpful in trying to meet our schedule. She sent us Phil J. Phil showed up a few minutes early, wearing his booties to repair our main bath toilet. He evaluated the problem and gave us a price for the repair. He proceeded to complete the repairs and clean up the area. Everything was back to normal in less than an hour. Thank you General Plumbing for always coming to the rescue!
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