The company has a great response time. From calling and waiting for an operator to answer on the weekend to the service technician returning my call to discuss my problem customer service was great. Friendly ladies to speak with especiall Tracy who has the name of the town I was born and raised in Calaifornia. Jose was very professional and courteous to this senior who was slightly panicked over the situation. It took less than 45 minutes for the toilet repair and was given estimates for a replacement at a later date. Already introduced Jose to my condo neighbor and passed on the number to other condo residents. Thank you General Plumbing & Air. Mrs. Carmen
(View Less)

General Plumbing has been our go to plumbing service for many years. Even for an emergency situation they have alway tried to get someone to our house as fast as they could to remedy the situation. Today Phil Jurek came to fixed a backed up toilet. Not only was this a same day fixed Phil arrived on time, was professional , and even cleaned up the area. What a nice surprise. Make General Plumbing your go to service for your plumbing needs.
(View Less)

Andrew and Jose were very professional and very honest compared to other plumbers I’ve used in the past who just patch the problem and not fix the problem so that we would continue to call them back To fix something that was never correctly taken care of but these guys are the best I’ve seen in Years I will never use another plumbing company
(View Less)

Upon finding that my hot water heater had gone out, I called General Plumbing. That afternoon they sent Phil, a 30 year veteran plumber, who did an inspection and scheduled me for service the following morning. Phil was on time and professional and did an outstanding job. Within 48 hours of discovering a problem, I had a new water heater. The team of Phil, Colin, and their electrician were professional, clean, and competent. I would highly recommend them for your plumbing needs
(View Less)

We’ve had nothing but good experiences with General plumbing & Air conditioning! Amy is a great and always returns my calls promptly! Lennie came to our rescue recently at 9pm on a Saturday. He went above and beyond and we couldn’t have been more pleased! I highly recommend this team!
(View Less)

Under a time crunch and the whole team helped me out! From Amy who followed up and called me at 7:45AM to assure me that someone would be at the house first thing to Ken, Andrew and Robert who diagnosed and fixed the problem within an hour, each person at this company was a pleasure to deal with. I’m so happy I found them and wouldn’t hesitate to call in the future! Thanks guys !
(View Less)

“My last review was in 2017. I've moved and have used General Plumbing and Air Conditioning more than I anticipated at my new residence! They're customer service is always A and 5 Star. Amy and Tracy in the office make me think I'm part of the owner's family! They treat me with respect and urgency to all my issues. Thankfully, most things haven't been an emergency! Andrew is usually the person scheduled for the work. He has been to my house many times now! Like an old friend, he comes with a smile and I'm happy to see him! He always explains everything thoroughly before work begins and upon completion he reviews. The thought of my plumbing or a/c having issues is never good but it's a relief knowing I have excellent and efficient service with General Plumbing and Air Conditioning. I would definitely recommend this company.”
(View Less)

I just wanted you to know as a new customer Jose provided great customer service. From caring for my financial views along with his concern to help me and working with your office. He performed professionally, did clean work and I understood the repairs. Jose had confidence in his ability to help me.
(View Less)