Called General Plumbing & A/C to get a second quote on a total replacement of my condo's roof a/c. Edward Dytko came out to make the assessment and from the minute he walked in the door, I could tell he was top-notch. Noticed the booties he wore over his shoes, so as not to track in, and loved the fact that he took photos of my existing unit and showed me just what the problem was and to show that the coils were rusted and compressor shot (it is 21 yrs old!) Edward was super in every way, very respectful, answered every question I had and now I'm waiting for the quote and am anxious to possibly be working with General for my replacement. Amy and Tracy were also super nice on the phone, helping answer all my questions and putting me at ease. I will definitely be telling my family and friends about General so they can think about using you all for their a/c needs. Many thanks to Edward, Tracy and Amy and I hope to be a client very soon. Am anxiously awaiting my quote as we speak! Elizabeth Kenney 1839 Fairview Villas Dr 2 West Palm Beach FL 33406
(View Less)

The team at General Plumbing and Air are great with super quick response. Colin the field tech was professional and friendly, he came out to clear some drainage lines for me and he let me know the cost upfront prior to starting the work. He knew exactly what he was doing and completed the job quickly an professionally and cleaned up after he was done. I would highly recommend using General Plumbing and Air Conditioning to anyone
(View Less)

Great customer service, the people I spoke on the phone with was very friendly. I think I spoke to two people, either Amy or Tracy but they were both great. Colin was the field personnel that came and fixed our leaking toilet, he was really cool and efficient. Overall everything was great, would definitely recommend.
(View Less)

Ken at General Plumbing installed a new water heater for us on July 23. He not only did an outstanding job in discussing and pricing the new water heater but he got the project done from estimate, ordering and installation in one day. He also did some troubleshooting issues for us on some bathroom issues. A great experience and makes us lifelong General Plumbing customers.
(View Less)

General Plumbing was fast, professional and efficient in scheduling and dispatching. Colin, the field representative, was as professional and courteous as one could be. He diagnosed and explained the problems and repaired them without hesitation and with full confidence in what he was doing. A great experience.
(View Less)

I have worked with Andrew on two occasions. He made a very favorable impression on the first occasion when he invested extra time with the manufacturer's technical support to correct a problem with their product in my building. Most recently my building had a severe sewer clog. Severe, as in nobody could use a sink or toilet in a very busy building. Andrew's determination to overcome my problem on a record hot day in South Florida is what you want from your plumbing partner. Andrew was here to fix my problem and he fixed it!! He will become my go-to-guy and I will request him the next time I need a plumber at my building. Sorry Andrew
(View Less)

These guys are great! We just got back into town and our hot water heater was broken, our pipes were squealing and our shower had no water pressure. Not a good situation. We called and they showed up first thing Monday morning. Andrew was able to quickly diagnose our issues and had us back up and running in no time. I cannot recommend these guys highly enough! We have had to use them several times and we are very lucky to have them on our speed dial!
(View Less)

All the General Plumbing employees provide great service and respond quickly to an emergency call. On this particular HVAC repair visit, Matt J quickly identified the problem, provided photos of the mechanical failure while providing an explanation of the required repair. At all times he conducted himself in a confident professional manner. Thank you, Matt.
(View Less)