Office staff was friendly and appointment was easy to setup. My tech (Kenyell Wallace) was on-time and very friendly. He quickly figured out my issue with the toilet which turned out to be a valve inside the tank that was in the off position causing the toilet to make loud gurgling noises. He was honest.
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I appreciate the great job done by Ken On my valve replacement on Tuesday as always on time ,work done in a professional manner . Also Amy does a great job on getting the work Scheduled I need done as quickly as time will allow. Great job done by all I would recommend them to anyone who needs any repair work done.thank you and see you on my next project!
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Andrew came to my home to help with a broken pipe issue. He is very knowledgeable and professional. He understood and was respectful and open to previous information I had received. He offered his opinion based on his experience and ultimately helped me to reach a resolution I was very comfortable with. Very happy to finally have found a trustworthy company for future plumbing requirements
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I have a difficult situation with a heatpump type water heater that wasn’t working properly. I already had one company come out and tell me they couldn’t help me (and charge me $75 !!). General Plumbing & AC was familiar with my type of water heater and sent Andrew S. who knew what he was doing and was able to diagnose the problem. A part is on order and once it arrives Andrew will be back to install. It was a relief to have found someone qualified for the job.
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Dispatch was prompt and polite. Jose arrived on time. He was professional, courteous, and friendly. He evaluated the problem quickly and efficiently. Jose offered different repairs suggestions for the non-functioning shower faucet and which would offer the best cost saving. He worked quickly with a minimum of fuss. It should also be mentioned that in addition to the disposable booties to keep rug clean, he kept his covid-face mask on at all times. In the end the job was done promptly at a fair cost. Highly recomend this company.
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Josh and Colin were great! Josh was able to pin point the problem and advised to let the water drain overnight due to it being very slow and that they would be back first thing in the morning to remove the downstairs toilet and run the cable through to remove the blockage. Thanks again!
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After getting home from work my wife informed me that our water heater was not working. First thing in the morning I called General Plumbing based on the good reviews. I was told that my service tech would be at my home between the hours 1 pm and 4 pm and that I would receive a call 30 minutes prior his arrival. True to their word I received a phone call at 2pm and my service tech Jose arrived 30 minutes later. Jose was very polite and professional and within no time he was able to remove the stuck heating elements that I was not able to to remove. Shortly after my water heater was back in service. Wow, finally a company that actually did exactly what they said they would do and a technician that Was professional and wasted no time getting this job completed. Yes! I would definitely recommend General Plumbing and Air Conditioning
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