CALL TO SCHEDULE
4018675309
By Diane on 03/01/19
(no comment)

By Greg on 02/28/19
Great service. Prompt and professional. Used gem for years and would not consider using anyone else

By Gina Orszulak on 02/27/19
J Furtado had to come back this morning to fix a new leak! He was on time (which was great since we only booked the appointment last night). He explained options for us to stop the problem from happening again, and suggested having our water tested (which we plan...
(View More)
J Furtado had to come back this morning to fix a new leak! He was on time (which was great since we only booked the appointment last night). He explained options for us to stop the problem from happening again, and suggested having our water tested (which we plan to do soon!) He was very knowledgeable and made a bad situation much more manageable, and gave us peace of mind that GEM will help us! (that's a big plus as a homeowner!) Thanks for having such great employees...
(View Less)

By Michelle C. on 02/26/19
Excellent work. On time, efficient and very pleasant. Mark and Chris were very professional.

By Gina Orszulak on 02/26/19
J Furtado was absolutely fantastic! He showed us what had to be fixed, explained what the work was, and fixed our leak! We would definitely schedule any work that we might need in the future with him. He is a great asset to the GEM team! We will recommend you t...
(View More)
J Furtado was absolutely fantastic! He showed us what had to be fixed, explained what the work was, and fixed our leak! We would definitely schedule any work that we might need in the future with him. He is a great asset to the GEM team! We will recommend you to anyone that needs plumbing repairs. Thanks for such a great repair experience!
(View Less)

By Ronald R. on 02/25/19
Paul and I had just recently had a Lennox air conditioner installed by two very professional young men. They where both top notch everything was done and explained to us as it was being installed they cleaned up everything no mess left behind Ill tell you if Gem h...
(View More)
Paul and I had just recently had a Lennox air conditioner installed by two very professional young men. They where both top notch everything was done and explained to us as it was being installed they cleaned up everything no mess left behind Ill tell you if Gem has people of the two gentlemen they are a 5 star crew. The two workers names are Ryan Farin and Greg Muller Awesome to both of you job well done highly recommended.
(View Less)

By Tracy O. on 02/21/19
We had a problem with our furnace. I called Gem Heating and Plumbing, I was able to schedule a service call for the next day. George and Jacob showed up and were very helpful. The problem seemed to be fixed and they left. Had no heat the next day, called them back,...
(View More)
We had a problem with our furnace. I called Gem Heating and Plumbing, I was able to schedule a service call for the next day. George and Jacob showed up and were very helpful. The problem seemed to be fixed and they left. Had no heat the next day, called them back, George and Jacob came back again. They said they were not leaving until the problem was solved. They were fabulous. They stayed and worked on the furnace until the problem was solved. I would definitely recommend Gem Plumbing and Heating, and especially George and Jacob! Thank you!!!
(View Less)

By Molly O. on 02/20/19
Jeffrey Furtado and Carlos Cardoso went out of their way to accommodate and help our needs where other plumbers wouldn't touch it. Excellent customer service, perfectionists, and creative thinking to solve major problem. Highly recommend.

By James S S. on 02/20/19
Very prompt, and professional! Not only solved the problem I was having, but explained it to me as well. Thanks Brian and Nick !

By Maureen M. on 02/13/19
Ryan F**** and Greg M***** of Gem Plumbing and Heating performed a tune up on our three different heating systems today. They were friendly, courteous, professional and very efficient. They also told me what was not functioning well on my systems and how to fix the...
(View More)
Ryan F**** and Greg M***** of Gem Plumbing and Heating performed a tune up on our three different heating systems today. They were friendly, courteous, professional and very efficient. They also told me what was not functioning well on my systems and how to fix the problems. I very much appreciated their patience and solid advice. It's a pleasure to have such a positive experience with problems that no one wants.
(View Less)

By STEVEN SACCOCCIO on 02/11/19
NATHAN AND HIS PARTNER IMAD WERE EFFICENT,FRIENDLY,PROFESSIONAL;ALSO TOLD ME OF ALTERNATE FIXES TO MY PROBLEM THAT WOULD SAVE ME MONEY IF PROBLEM OCCURED AGAIN SO I COULD FIX IT MYSELF WITH LITTLE EFFORT. I HAVE USED OTHER PLUMBERS IF PAST BUT THIS WAS A BETTER EXPERIENCE.

By JANE M. on 02/09/19
Ryan and Greg installed a ******* mini-split heating and A/C unit this week in our new sunroom. The install was very professional and neat. Everything turned out well and the system is operating perfectly. We have been working with Gem Plumbing for years now. They ...
(View More)
Ryan and Greg installed a ******* mini-split heating and A/C unit this week in our new sunroom. The install was very professional and neat. Everything turned out well and the system is operating perfectly. We have been working with Gem Plumbing for years now. They installed our Central A/C system back in 2001 and a couple of years ago installed a new furnace for us. The work is always professional and done right. We will continue to use Gem for any of our future heating or cooling needs.
(View Less)

By Ellen L V. on 02/08/19
Late yesterday(2/7/19) afternoon, I called GEM to see if they could fix a hot water shower issue I was having. This morning (2/8/19), Carlos and Ferb were at my door at 9:00 A.M. to diagnose the problem and they fixed it within one hour!!! They were most profession...
(View More)
Late yesterday(2/7/19) afternoon, I called GEM to see if they could fix a hot water shower issue I was having. This morning (2/8/19), Carlos and Ferb were at my door at 9:00 A.M. to diagnose the problem and they fixed it within one hour!!! They were most professional and the price was so reasonable. I want to thank GEM for there service and I would highly recommend this company's service.
(View Less)

By Laurence M. on 02/05/19
Very pleased with GEM Tech Brian V*** quick, professional and polite response to a repair to my GEM installed AC system. Only reason I did not give 5 Star review is because this is the second time the repair was required - though Brian was not responsible for failu...
(View More)
Very pleased with GEM Tech Brian V*** quick, professional and polite response to a repair to my GEM installed AC system. Only reason I did not give 5 Star review is because this is the second time the repair was required - though Brian was not responsible for failure of the initial repair attempt. Thank you Brian.
(View Less)

By Ken K. on 02/02/19
Brian V. came by this morning and was able to get our furnace working again nearly instantly. He was very helpful and very professional. After fixing our heat, he also took a few minutes to give me trouble shooting tips for future reference. I'll gladly recommend G...
(View More)
Brian V. came by this morning and was able to get our furnace working again nearly instantly. He was very helpful and very professional. After fixing our heat, he also took a few minutes to give me trouble shooting tips for future reference. I'll gladly recommend Gem to anyone else in need of heating/plumbing work.
(View Less)

By Michael J D. on 02/01/19
Tony walked us through the request and explained the steps to our electrical upgrade. He went over options, timing and what needs to be in place on our end. Work was completed same day. Thank you Tony.

By Jen L. on 01/29/19
Jacob and Mike came out to my house this morning because the furnace stopped working last night. They were very fast, and very professional. Jacob took the time to help me better understand my furnace (I grew up in FL and have never had to worry about one before!)....
(View More)
Jacob and Mike came out to my house this morning because the furnace stopped working last night. They were very fast, and very professional. Jacob took the time to help me better understand my furnace (I grew up in FL and have never had to worry about one before!). I really appreciate their willingness to answer my questions and help get me back up and running as quickly as possible this morning.
(View Less)

By Marc W. on 01/28/19
Had furnace issues that were intermittently shutting down my heat all weekend. At one point the house was down to 52 degrees. Brian V. came out on Sunday and assessed the situation. Turned out to be a faulty relay on a fairly new (5 years old) Lennox control boa...
(View More)
Had furnace issues that were intermittently shutting down my heat all weekend. At one point the house was down to 52 degrees. Brian V. came out on Sunday and assessed the situation. Turned out to be a faulty relay on a fairly new (5 years old) Lennox control board. He was able to get it back up and running temporarily until a new board could be installed. First thing Monday AM, Brian V. went to the supply house and was back to install it before 10:30AM. The heat is back and I couldn't be happier with the service.
(View Less)

By Steve A. on 01/25/19
We didn't have a big problem but I got big results. After addressing the reason for my call with reassurances that I had little to worry about Paul D****** and Dontae Z******** spent the rest of our hour together answering our questions. There is a charge for diagn...
(View More)
We didn't have a big problem but I got big results. After addressing the reason for my call with reassurances that I had little to worry about Paul D****** and Dontae Z******** spent the rest of our hour together answering our questions. There is a charge for diagnostic work but the clinic that my wife and I got from these well spoken professionals was outstanding. Not only will we rely on them for future needs but recommend them highly to our neighbors.
(View Less)

By donald c. on 01/23/19
When our heater failed on a Sat., no other company even answered our call. Gem answered and promised service on Sun. They showed up on time, got the system running, and returned on Tues with new parts, spending 6 hours til the job was done.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
4018675309

Select any employee to see all their reviews.

Zac F
4 Years
Rating:
(5 total reviews)
Walter P
1 Year
Rating:
(5 total reviews)
Aaron P
2 Years
Rating:
(4 total reviews)
Dennis O
12 Years
Rating:
(3 total reviews)
Josh M
3 Years
Rating:
(2 total reviews)
Dave D
8 Years
Rating:
(2 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Gem Plumbing & Heating Co. Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
4018675309

Customer service is always a top priority at Gem Plumbing & Heating Co. Inc. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.