Ricky and Westly were very polite and spent time taking care of the job and were unrushed. The install parts I ordered were broken so they worked with what I had and told me when new parts came in to give them a call back and they would return without creating another ticket. Very good team from Frank's.
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These people are honest, credible, reasonably prices and above ALL...dependable. They are more interested in helping than just making a buck. There advice and honesty has saved me money, when others I have dealt with would not be truthful and charge for things I did not need and could do without. They will ALWAYS be the first ones I call!!
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Had problems for sometime with off and on sewage backup. Was very impressed that Brandon and Dylan were interested in what had been happening and previous attempts to solve as this prevented useless repetitive work. They used a camera to diagnose which was skillfully manipulated by Dylan who even was able to use it to drag a cut piece of PVC found lodged. Took adequate time with rotorooter blade to remove roots, explained finding of cracks that can cause future problems. Did all this as it got dark and cold when most folks are home from work having supper. Left me with a 90 day guarantee. Have used Frank's in the past and will use them in the future. Professional staff makes a difference
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Frank's Plumbing is a great service to use, I have used them several times and always do a great job. The guys that work for you are very good men, always kind and explain things to you and very helpful. I had Brandon Willburn this time and he was very kind and helpful. Very good person. I highly recommend Frank's plumbing.
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I had my hot water heater inspection done today with Brandon Willburn and he was such a nice person. He did an awesome job, inspecting everything and was such a nice person explaining what he had to do and was doing. I will ask for him again if I need something else done before my next inspection and hope he is the one that will do it. So polite and had a nice smile on his face like he really liked his job. He is a good one, keep him on. He is a hard worker, explained things good and offered to change my broken shower head but I didn't know for such where the new one was. Good job Brandon.
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I needed a new shower faucet. I called Frank's Plumbing, and they came out. Shayne did an excellent job. He was very knowledgeable, & polite. Praise God, no more leaking water, I am looking forward to the water bill going down. I should have done it months ago. I purchased the service agreement, and I plan on requesting for Shayne to come back at that time. I basically have been a customer of Frank's Plumbing since 1999. Thank you again Frank's Plumbing!
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I recently had bathroom issues and Frank's was prompt, efficient and considerate!! I've used them in the past and will continue to do so in the future....plus they have the awesome service agreement program now and will inspect various items in the house during the year, prior to having and hopefully eliminating having catastrophic issues! Brandon Willburn was my technician and this young man was fantastic!! Very knowledgeable and helpful, and I'll likely request him in the future!
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