What started out as 1 day job turned into 5 1/2 days. the gave us a base bid and they stuck with the bid. They hauled off all pipe. We were given constant updates. Moses answered all questions and was very polite about it. We had taken photos of the work for home repair file. Moses answered all questions we had about the photos. We are gold club card members and are work has a 2 year warranty. Stick with Franks from start to finish and become a gold star card member. Its worth the piece of mind. Tech will give you a bid before they start and no surprises in the end.
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Had a water leak. Called Franks plumbing and they had someone out the same day. Dennis worked until he found my leak and was able to get it repaired as fast as he could. While tracing my water lines he found my washing machine had a defective drain line and was able to repair that as well. Thank goodness, saved me another future water problem. They are great and was back in service fast.
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Jeremy was the absolute BEST!! He was throrough and explained EVERYTHING. My sister and I were very pleased. Now we have a pla plan on how to move forward. Jeremy ran into a small problem, but did not give up on us. We will always call Franks because of Jeremy. An honest guy and honest pricing. Thank you Jeremy
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I contacted Frank's to do a complete HVAC install at my residence. Zack, Larry, Ish and Justin arrived within the stated time and began working right away. The furnace install was in my attic and had to be done completely from your knees because it's not much bigger than crawl space up there. I still don't know how they did it. Zack even returned the next day to make sure everything was still running smoothly. I've used Frank's for plumbing issues on previous occasions and have always been satisfied. I can add the heating and A/C side of Frank's to my satisfaction list. Well done gentleman! Thank you.
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The technicians that was sent out was great. The problem I had is Franks charged me $****** for a gas line inspection that I had ready for them. A total of 15mins of work. The techs was even surprised when he call and told them I had already did all the work. They had to do nothing at all for $****** WAY OVER PRICED!!!
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They replaced my main sewage line and broke multiple things from gas to the city connection. Their fixes were poor and somehow past. I took pictures of it because I couldn't believe that a bent plastic piece should be placed on an old metal gas line... After they ruined my gate and yard with out coming back to clean it up they tried to tell me I had a gas leak in my house and to not call the city. I called the city and they found nothing and advised I don't allow them to come back. I tried multiple times to reach a manager or someone other than the secretary, but they were always busy. This is criminal behavior in my book!
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Frank's Plumbing provided excellent service and work. Chris Orr, the serviceman that came out to fix our gas lines and water lines was extremely courteous and competent. All of the young men that assisted Chris were also very courteous and competent. Thank you for an outstanding job! We will recommend you all in the future!!
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Anthony showed up on time and was very professional. My Plumbing problem was worse than anticipated. Anthony explained to me everything that needed to be replaced. I would recommend this company to everyone. They explain everything before repairing. Thank you Frank's for sending Anthony. He did a terrific job.
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