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By Karen A. on 02/18/18
Went very well.

By Jesse B. on 02/17/18
Gene saved our lives last night! Best Ever! Dustin Thx!

By Mike H. on 02/16/18
Technician diagnosed the problem almost instantly and solved it without charging more than the initial service call. Also serviced the unit and explained everything patiently. I am very pleased.

By Mike H. on 02/14/18
Technician diagnosed the problem almost instantly and solved it without charging more than the initial service call. Also serviced the unit and explained everything patiently. I am very pleased.

By denise p. on 02/12/18
Danny is such a good guy!

By Donald W. on 02/09/18
Kurt and his assistant arrived when they were scheduled. They were very professional, personable and proficient. They thoroughly went through the maintainence process by checking and cleaning all components. I would certainly recommend to anyone looking for this type of service.

By Natalie A. on 02/07/18
These are good folks! No kidding. The service manager Linda was so pleasant & professional, and got us an appt so soon after having an issue with our heat. The service technician Gene, was also incredibly nice, and so efficient in finding our problem and solution. ...
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These are good folks! No kidding. The service manager Linda was so pleasant & professional, and got us an appt so soon after having an issue with our heat. The service technician Gene, was also incredibly nice, and so efficient in finding our problem and solution. Don't hesitate to call Folkes! I'll definitely keep them in mind for future needs.
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By Natalie A. on 02/07/18
These are good folks! No kidding. The service manager Linda was so pleasant & professional, and got us an appt so soon after having an issue with our heat. The service technician Gene, was also incredibly nice, and so efficient in finding our problem and solution. ...
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These are good folks! No kidding. The service manager Linda was so pleasant & professional, and got us an appt so soon after having an issue with our heat. The service technician Gene, was also incredibly nice, and so efficient in finding our problem and solution. Don't hesitate to call Folkes! I'll definitely keep them in mind for future needs.
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By Craig W. on 02/05/18
My experience with Folkes Heating, cooling and Burner service has been great. Customer service has always been courteous and helpful. The service techs have been professional and knowledgable. Everyone has been very helpful, which made my experience a very good ...
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My experience with Folkes Heating, cooling and Burner service has been great. Customer service has always been courteous and helpful. The service techs have been professional and knowledgable. Everyone has been very helpful, which made my experience a very good one. I'll definitely keep coming back whenever I should need their service. Most recently, Danny was the tech that installed our water heater. He was very polite, respectful, and knowledgeable. He took the the time to explain the new water heater to us. We are very happy with his work. Just another good experience with Folkes!
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By Joseph B. on 02/02/18
Danny was very professional, courteous and very helpful. He is a great representative of your company and because of him I will continue to do business with Folkes and will happily refer others to you.

By Charles S. on 01/28/18
Yesterday Diego and Matt installed a Mitsubishi Hyper heat split Heat pump in my home, both were professional and did a great job installing the 2 zones. They were very neat and cleaned up before they left. Very happy with the whole experience with Folkes, from the...
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Yesterday Diego and Matt installed a Mitsubishi Hyper heat split Heat pump in my home, both were professional and did a great job installing the 2 zones. They were very neat and cleaned up before they left. Very happy with the whole experience with Folkes, from the moment Troy came out to price the system up to the final install. Had them install a WiFi adapter in each unit so I can control them remotely.....WORKS GREAT....thank you.....look forward to many years of service from the Mitsubishi system and the people at Folks
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By Scott R. on 01/25/18
Had Folkes over to install a new hot water heater and add registers to my HVAC to have heat in the basement. Danny B & Tyler were very professional and efficient. They were able to answer any questions I had and made sure that I was knowledgeable and satisfied be...
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Had Folkes over to install a new hot water heater and add registers to my HVAC to have heat in the basement. Danny B & Tyler were very professional and efficient. They were able to answer any questions I had and made sure that I was knowledgeable and satisfied before they left. Feels good to have an honest and reliable company in your home town!
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By Emmett O. on 01/24/18
We just had Danny B at our home twice in the last week for two different issues. He was amazing. He was courteous and knowledgeable. This was our first experience with Folkes and couldn't be happier. Both issues were rectified quickly and efficiently. Definitely ha...
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We just had Danny B at our home twice in the last week for two different issues. He was amazing. He was courteous and knowledgeable. This was our first experience with Folkes and couldn't be happier. Both issues were rectified quickly and efficiently. Definitely have a new customer and will spread the word how happy we are with Folkes.
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By Ed B. on 01/22/18
Called Folkes regarding my water heater which was leaking everywhere. They came as soon as possible and fixed the issue. Also fixed some other items which they recommended we do. No pressure to do any of it, but advised for it and I trusted them. I would recommend highly..

By Sonal R. on 01/21/18
Excellent service all around

By Pam R. on 01/19/18
Naturally I was not happy to discover our oil furnace not working on a bitterly cold day, but I couldn't be happier with the service from Folkes. First of all, Linda from customer service efficiently scheduled the technicians visit rather quickly on a national hol...
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Naturally I was not happy to discover our oil furnace not working on a bitterly cold day, but I couldn't be happier with the service from Folkes. First of all, Linda from customer service efficiently scheduled the technicians visit rather quickly on a national holiday (Martin Luther King Jr) and then Kurt appeared. From the start I was happy. Without my asking, he removed his snow covered boots, quickly determined that the problem was a torn belt which he didn't have in his truck, went out to a nearby supply house, returned, installed it, and everything was working again. If I were hiring in my business, I would be delighted to have these individuals working for me!
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By Rob T. on 01/19/18
Danny B was excellent and easily diagnosed my heating problem!

By Rob T. on 01/19/18
Danny B was excellent and easily diagnosed my heating problem!

By Rob T. on 01/19/18
Danny B was excellent and easily diagnosed my heating problem!

By Casey O. on 01/19/18
My furnace has been short cycling for the past few weeks. It’s an older unit and was in need of a cleaning. I called Folkes to service and diagnose the problem. Gene came yesterday and did a very thorough cleaning which was desperately needed. Unfortunately, onc...
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My furnace has been short cycling for the past few weeks. It’s an older unit and was in need of a cleaning. I called Folkes to service and diagnose the problem. Gene came yesterday and did a very thorough cleaning which was desperately needed. Unfortunately, once the cleaning was complete and the furnace closed back up the unit would not ignite the gas in order to create heat. After a lengthy troubleshooting process it seems the only thing it could be is a part which, “hopefully is available since it’s an old furnace.” Now I’m awaiting a call today regarding the availability of the part and the next step. In summary: I have a clean furnace but no heat! I will certainly review again with the outcome.
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