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By Sheri D. on 06/23/19
Great customer service!

By Nancy R. on 06/22/19
Donnie came out for our annual HVAC inspection. He was totally professional and explained what he was doing and why. He put on shoe covers each and every time he came into the house to protect my floors. He explained a repair we needed and when I told him to go ahe...
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Donnie came out for our annual HVAC inspection. He was totally professional and explained what he was doing and why. He put on shoe covers each and every time he came into the house to protect my floors. He explained a repair we needed and when I told him to go ahead and schedule an appt. he said it was not necessary as he had the parts on his truck and would take care of it immediately. He was very thorough. I give him a 10!!
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By Herbert T. on 06/22/19
Really appreciated the prompt, courteous, professional service.

By LOIS P. on 06/22/19
All was well.

By Susan W. on 06/21/19
Donnie is knowledgeable, professional, and personable. What more could one ask?

By Sheri D. on 06/21/19
Great customer service. Friendly, detailed and thorough on yearly inspection on our AC unit.

By DONNA M. on 06/21/19
Willie Alston did an excellent job fixing our electrical problem. He was on time and very efficient. He gets a 5 star recommendation.

By Patricia m. on 06/21/19
Josh is very joyable to have as a service provider with excellent communication skills and very personal, I like his jokes. Great to have around

By Donna M. on 06/20/19
Willie Alston did an excellent job fixing our electrical problem. He was on time and very efficient. He gets a 5 star recommendation.

By TOM R. on 06/20/19
Buddy Sullivan did an excellent job performing HVAC maintenanace

By Natalie S. on 06/19/19
Donnie gave me excellent service. Thoroughly explained what he did. Showed pictures of anything he saw. Donnie was very professional. My system is running so well. I'm so happy we have a service plan with 5 Star.

By Herbert T. on 06/19/19
I called Duke Energy for an electrical problem. Duke sent 5 Star. In short, the electrician, Mr. Willie Alston's service was 10 Star, prompt, efficient, professional and courteous! I'll call 5Star for any future considerations and I'd definitely recommend them to a...
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I called Duke Energy for an electrical problem. Duke sent 5 Star. In short, the electrician, Mr. Willie Alston's service was 10 Star, prompt, efficient, professional and courteous! I'll call 5Star for any future considerations and I'd definitely recommend them to anyone who asks for electrical repairs.
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By Mary M. on 06/19/19
Rocky was very polite and helpful! He arrived on time and was just like part of the family! Very professional!

By Heidi e k. on 06/19/19
100% satisfied with Josh and his “FIVE STAR” Service. I would also recommend him for anyone else because of his workmanship.

By Mary M. on 06/19/19
Rocky was so nice! He went above and beyond to make sure we were satisfied!

By Staff z. on 06/18/19
Josh is a lifesaver!!!! He did an amazing job with our office. We had a really terrible experience with the previous company but Josh stepped right in and quickly handled our needs. He is polite, professional, and very knowledgeable in his field. We will only use h...
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Josh is a lifesaver!!!! He did an amazing job with our office. We had a really terrible experience with the previous company but Josh stepped right in and quickly handled our needs. He is polite, professional, and very knowledgeable in his field. We will only use him for our electrical needs.
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By Stephanie N. on 06/15/19
While my previous experience with this company would have resulted in a completely different review, Rocky impressed me with his knowledge and professionalism while diagnosing and subsequently replacing our gas water heater recently. He has renewed my faith that th...
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While my previous experience with this company would have resulted in a completely different review, Rocky impressed me with his knowledge and professionalism while diagnosing and subsequently replacing our gas water heater recently. He has renewed my faith that there are still people out there who take pride in their work and care about taking care of customers. Thank you, Rocky!
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By Kerry N. on 06/14/19
The dispatch responded back to me quickly, and Steven Campbell arrived at our house that very afternoon. Our toilet leaked from the base and water was everywhere, so I was very relieved to get someone out quickly!! Steven completed the work in just over 30 minute...
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The dispatch responded back to me quickly, and Steven Campbell arrived at our house that very afternoon. Our toilet leaked from the base and water was everywhere, so I was very relieved to get someone out quickly!! Steven completed the work in just over 30 minutes. He was very courteous as well. Glad we called Five Star!! They deserve 5 stars.
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By NANCY G. on 06/14/19
they service our air conditioners with freeon and we have cool air again, love the service

By TESS (HVAC) M. on 06/14/19
The service of the a/c, plumbing and electrical was top notch. They all gave me pointers on things to look for or to do..very helpful to a widow whose husband always took care of those things. Every technician was very professional and very thorough..worth every pe...
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The service of the a/c, plumbing and electrical was top notch. They all gave me pointers on things to look for or to do..very helpful to a widow whose husband always took care of those things. Every technician was very professional and very thorough..worth every penny I spend on the service plan!
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CALL TO SCHEDULE
864-334-3476
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Select any employee to see all their reviews.

Tony D B
8 Years
Rating:
228 total reviews!
Joshua R
13 Years
Rating:
208 total reviews!
Emily D
Customer Service Rep.
5 Years
Rating:
(370 total reviews)
Jennifer M
Customer Service Rep.
10 Years
Rating:
(212 total reviews)
Paul B
5 Years
Rating:
(148 total reviews)
Devin K
2 Years
Rating:
(144 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Five Star Plumbing Heating Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Five Star Plumbing Heating Cooling. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Devin K has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
144 total reviews
Devin is from Detroit, Michigan, and he holds a degree from Miat College of Technology. He has been in the field since 2014, and he has been with Five Star since 2016. His certifications include EPA Universal, EPA 410, and Nate Core. He is married with one daughter. He enjoys basketball and fishing.
By JESSICA F. on 06/01/19
From start to finish, excellent customer service and detail to the project at our house. They truly care about their customers. While they weren’t the cheapest, Devin’s attention to detail and extra time taken with us in answering questions was a game changer a...
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From start to finish, excellent customer service and detail to the project at our house. They truly care about their customers. While they weren’t the cheapest, Devin’s attention to detail and extra time taken with us in answering questions was a game changer and helped us make the decision to go with 5 Star.
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By PATRICK B. on 02/19/19
Devin was on time, very professional and too time to explain what was needed and not needed while preparing a quote for a new Central air system. Another company came in under his bid, so i didn't have 5 Star do the job this time, but I would definitely recommend ...
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Devin was on time, very professional and too time to explain what was needed and not needed while preparing a quote for a new Central air system. Another company came in under his bid, so i didn't have 5 Star do the job this time, but I would definitely recommend them and consider them next time based on my experience with Devin.
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By Ronda B. on 01/19/19
Well-pleased

By dennis b. on 01/09/19
Devin has been to our home several times to provide yearly maintenance service on our heat/cool unit. Each time he has been on time neatly dressed and polite. He is an asset to the Five Star company.

By Ronald G. on 12/19/18
very good, knowledgable.

By DIANNA O. on 12/15/18
Devin Krmel did a great job, nice, informative. Thanks!!

By lisa b. on 11/21/18
Devin is always so friendly and helpful.

By ARLYNE L. on 11/20/18
Devin was very nice and as far as I know all was ok. Mrs. Lee

By JOAN S. on 11/10/18
Devin came and solved my problem quickly and efficiently . He was very pleasant .

By David M. on 11/08/18
Great customer service. Prompt and courteous. Devin was an excellent technician, thanks

By ROBERT KILGUS (. on 11/03/18
Very professional company i highly recommend their services.

By ROBERT KILGUS (. on 11/03/18
Worth the money,job well done.

By Wayne A. on 10/12/18
Five Star overall was prompt and courteous in solving our cooling issues today. The tech Devin was knowledgeable,professional, and represented the company well. We are pleased and would recommend to anyone. We definitely got the five star treatment.

By George K. on 10/03/18
Devin as always is excellent. However, he needs to be rehabilitated from his addiction to Detroit sports. Especially the Lions.

By MICHAEL R. on 09/07/18
Amy J. very pleasant setting up the Appt: and follow Up call to inform me of arrival time of HVAC Tech. Devin K. whom also very pleasant to deal with,...Checked Heat/AC Unit, Checked Thermostat, Filter, and Cleaned Unit Coils,....All Good to Go...Professional Servi...
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Amy J. very pleasant setting up the Appt: and follow Up call to inform me of arrival time of HVAC Tech. Devin K. whom also very pleasant to deal with,...Checked Heat/AC Unit, Checked Thermostat, Filter, and Cleaned Unit Coils,....All Good to Go...Professional Service at It's Best,...Thank You,....M.A. Rogers, Gray Court, S.C.
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By Mary Lou R. on 08/20/18
They were unbelievable. Came quickly on a Sunday afternoon. Devin Krmel spent 2 hours working on problem and certainly solved it. I greatly appreciate the business and my wonderful technician

By MARY S. on 08/20/18
Awesome Service.

By MARY S. on 08/20/18
Joshua Rice performed the maintenance inspection for my heating/cooling system. He is in a class of his own. Very polite and informative with excellent people skills and exemplary manners. He really knows his job and was very honest in his opinions. Joshua is t...
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Joshua Rice performed the maintenance inspection for my heating/cooling system. He is in a class of his own. Very polite and informative with excellent people skills and exemplary manners. He really knows his job and was very honest in his opinions. Joshua is truly an asset to the Five Star team.
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By Tom L. on 08/15/18
Devin K was great. Very personable, knowledgeable, efficient. It's all good.

By Tom L. on 08/15/18
Devin K. - Great service, friendly, knowledgable, very thorough. Explained the process and findings. Pleasure to do business with him.
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