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By Anna A. on 12/08/18
Bryan and the other installer that came with him wwer excellent. I was surprised that they didn't even seem to break for lunch or even the bathroom. They were very respectful of the fact that I didn't want my pets to get into the basement despite the fact that that...
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Bryan and the other installer that came with him wwer excellent. I was surprised that they didn't even seem to break for lunch or even the bathroom. They were very respectful of the fact that I didn't want my pets to get into the basement despite the fact that that's exactly where all their work was. Bryan explained how everything worked and how they had set it up when the work was completed. Very satisfied.
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By Anna A. on 12/08/18
Bryan and the other installer that came with him wwer excellent. I was surprised that they didn't even seem to break for lunch or even the bathroom. They were very respectful of the fact that I didn't want my pets to get into the basement despite the fact that that...
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Bryan and the other installer that came with him wwer excellent. I was surprised that they didn't even seem to break for lunch or even the bathroom. They were very respectful of the fact that I didn't want my pets to get into the basement despite the fact that that's exactly where all their work was. Bryan explained how everything worked and how they had set it up when the work was completed. Very satisfied.
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By Cathy S. on 12/03/18
Our technician Derek was awesome! He came in completed his inspection and repairs, explained what need to be done and why, answered all of our questions and was friendly and courteous Thanks Derek!

By Hadi A. on 11/30/18
I would like thanking Fire and Ice Heating and AC company for the manner they handle the installment a furnace in my home recently in particular their installers Mr.Dale J and Mr.Alontae for the poffisional way and trying to do the job as good as possible and th...
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I would like thanking Fire and Ice Heating and AC company for the manner they handle the installment a furnace in my home recently in particular their installers Mr.Dale J and Mr.Alontae for the poffisional way and trying to do the job as good as possible and they left the area of the work as clean as it was before
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By Ann Tymoski W. on 11/29/18
Dale and Austin were great! They arrived on time and were very professional. they worked very hard in cold and cramped conditions to replace 30 year old furnace and a/c units. They didn't even stop for lunch! They placed tarps down to keep the carpet clean and ...
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Dale and Austin were great! They arrived on time and were very professional. they worked very hard in cold and cramped conditions to replace 30 year old furnace and a/c units. They didn't even stop for lunch! They placed tarps down to keep the carpet clean and swept up after they were finished. We will definitely use Fire and Ice again!
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By Ann Tymoski W. on 11/29/18
Austin and Dale were great! They arrived on time and were very polite. They worked very hard in difficult conditions - very cold temperatures outside and cramped space inside to replace 30 year old heating and a/c units. The placed tarps on the carpet and swept ...
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Austin and Dale were great! They arrived on time and were very polite. They worked very hard in difficult conditions - very cold temperatures outside and cramped space inside to replace 30 year old heating and a/c units. The placed tarps on the carpet and swept up after they were finished. We will definitely be using Fire and Ice again!
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By Amy R. on 11/27/18
James has been out twice. First to fix an AC issue at my newly purchased home and a second time to do a regular check-up. He was great both times. He was prompt and gave me adequate notice when he was on his way and was friendly and professional. He also took t...
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James has been out twice. First to fix an AC issue at my newly purchased home and a second time to do a regular check-up. He was great both times. He was prompt and gave me adequate notice when he was on his way and was friendly and professional. He also took the time to help educate me about the system, which I really appreciated. Overall, I've had a great experience with Fire and Ice.
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By Steve G. on 11/26/18
Roger was very professional and personal. He was a wealth of knowledge and I would recommend him and the company he represents to anyone. Thank You Roger!!!

By Frank H. on 11/20/18
The installers (Bryan J., Brett, and Dale) from Fire and Ice were terrific with the installation of my new furnace. I was very happy with the installation and the guys had personality (not a requirement for the job, but a nice thing nevertheless). And the salesma...
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The installers (Bryan J., Brett, and Dale) from Fire and Ice were terrific with the installation of my new furnace. I was very happy with the installation and the guys had personality (not a requirement for the job, but a nice thing nevertheless). And the salesman (Arne J.) is the best -- he thoroughly explained what I needed and what I did not need; he worked around my schedule, and checked up during the installation as well as a couple of weeks after the installation to make sure everything was working well. Thank you all.
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By James D. F. on 11/19/18
Derek performed the seasonal preventive maintenance on our HVAC system today. He was courteous, professional and knowledgeable. Overall, we are very pleased with the high-quality service experience provided by Derek on behalf of Fire & Ice.

By Thomas M. on 11/16/18
Derek Fullen was super; prompt, efficient, very courteous and patient answering my questions and explaining what he had done with my furnace. Also very thorough explaining my new service contract. I have always been pleased with my experiences with Fire & Ice and D...
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Derek Fullen was super; prompt, efficient, very courteous and patient answering my questions and explaining what he had done with my furnace. Also very thorough explaining my new service contract. I have always been pleased with my experiences with Fire & Ice and Derek's service today is another feather in their cap.
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By Beth K. on 11/16/18
Our furnace died on the 1st cold day of the season. Roger from Fire and Ice was at our house by noon the next day to review the options we had discussed last summer and had a new furnace and AC unit out to our house the next day at the originally agreed price. Alth...
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Our furnace died on the 1st cold day of the season. Roger from Fire and Ice was at our house by noon the next day to review the options we had discussed last summer and had a new furnace and AC unit out to our house the next day at the originally agreed price. Although it rained and sleeted the whole day the install crew of Alontae, Demetrius and Billie worked straight through; they were professional, diligent and professional and did an awesome job. Thank you very much!
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By Steve K. on 11/15/18
Derek performed annual maintenance on the 2 furnaces at my rental property. He was very thorough and even showed me the test results and explained the importance of each. He seemed like he really cared about providing the best quality service to his customers.

By Christopher P. on 11/15/18
Installers: lane, Billie and Alontae Very courteous and professional service. Any installation questions I had were answered with clarity. The installers were thorough in explaining the operations and maintenance of my new hvac and ac units. They also left install...
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Installers: lane, Billie and Alontae Very courteous and professional service. Any installation questions I had were answered with clarity. The installers were thorough in explaining the operations and maintenance of my new hvac and ac units. They also left installation area clean after they were done.
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By Christopher P. on 11/15/18
Installers: lane, Billie and Alontae Very courteous and professional service. Any installation questions I had were answered with clarity. The installers were thorough in explaining the operations and maintenance of my new hvac and ac units. They also left install...
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Installers: lane, Billie and Alontae Very courteous and professional service. Any installation questions I had were answered with clarity. The installers were thorough in explaining the operations and maintenance of my new hvac and ac units. They also left installation area clean after they were done.
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By Aaron M. on 11/08/18
Derek serviced our system and educated me on what he was doing throughout the process. Derek also went above and beyond by asking important questions about heating/AC system then productivity installed serge protection due to frequent power outages in our area. I r...
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Derek serviced our system and educated me on what he was doing throughout the process. Derek also went above and beyond by asking important questions about heating/AC system then productivity installed serge protection due to frequent power outages in our area. I really appreciate Derek's approach and friendly personality. Keep doing a great job!
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By Laura W. on 11/07/18
We had a complicated furnace install in our crawl space. Brett did a great job. Everything was working great when they left 12 hours later.

By Laura W. on 11/07/18
Brian was great at helping get our furnace installed. He came in the afternoon and stayed until the job was done.

By James F. on 11/02/18
I have always had great results from this company and like to show my appreciation when it’s warranted. James G. Was an excellent representative of this company and explained everything as he was working, gave tips on how to maintain equipment better, and answere...
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I have always had great results from this company and like to show my appreciation when it’s warranted. James G. Was an excellent representative of this company and explained everything as he was working, gave tips on how to maintain equipment better, and answered any questions. I will continue using Fire and Ice due to their expertise and customer service as well. From the call taker to the service professional. Great job ladies and gentlemen!!
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By Stephanie F. on 10/31/18
James G. has been here a couple times now - always very knowledgeable and thorough. He gives good advice on taking care of our heating/cooling system.
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Select any employee to see all their reviews.

Billie H
2 Years
Rating:
91 total reviews!
Roger B
24 Years
Rating:
67 total reviews!
Joshua R
Customer Service Rep.
10 Years
Rating:
(38 total reviews)
Cameron Y
Customer Service Rep.
3 Years
Rating:
(15 total reviews)
Brad C
12 Years
Rating:
(58 total reviews)
Joe N
1 Year
Rating:
(51 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Fire and Ice Heating and AC has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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