Reported 2 lights not working,..required 3 trips and service call charges ($95*3=$285) to fix it. 1st one determined the lights didn't work--$95 service call--tenant said she told him she only had a brief time for the call and says he told her it would only take 1/2 hr. or so; 2nd one repaired line from switch to light--another $95 service call repairs--tenant reported light blew out right away and when she went to change it, it was very hot; had to call them back; 3rd one put in a new circuit for the light--another $95 service call repairs. No "sorry about dat and let's waive the service charges for 2nd and 3rd trip" or sorry for the inconvenience. Might consider double checking amps, etc. before leaving
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We called Efficient Systems because of a previous good experience with them, and we were not disappointed! Adam came for an after-hours service call and got right to it working on our furnace. Though the news he had to give us about what was needed wasn't good, he explained our options and possible outcomes, and did not put any pressure on us to make a certain decision. He was professional and courteous. UPDATE: We did end up having to replace our furnace. This job was again done by Adam, and he did everything well and in a timely way.
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Efficient Systems has been servicing my furnaces and A/C units for a few years now. They even installed a new gas furnace for me a little more than a year ago. Every employee that I've dealt with from ES has been professional, sincere, and expressed a level of integrity that I find astounding in today's "sell it hard" approach that you get from other companies. I've never felt that they were trying to push bogus services or products onto me that I didn't need. And I really appreciate having a service company I can call on that I know will get it done and in a timely manner.
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Mitchell gave us a quote for many necessary repairs for a new work location. He was thorough, honest and very easy to work with. Upon scheduling, he was ready and teh tasks at hand were completed without issue to myself or my team. We now has a working kitchen and teh bathrooms are ready and safe for use. We appreciated teh attention so much, due to Mitchell and his service, we are going to contract teh company for complete PM and repair issues
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Very pleased with the job that Mitchell with Efficient Systems did with the water line repipe. We felt very confident with Mitchell from the very first meeting. Our feeling was that during the entire project. What a job well done and beyond our expectations. Thank you so much for your hard work and professionalism. We will be life long clients of efficient systems.
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Although I was not happy to have to replace my furnace and air conditioning, I was very happy with the service that I received. Sean was here and helpful. Brian did a marvelous job and was here for as long as it took to get everything running, and Adam finished .the job off today in a timely and wonderfully efficient manner. It was wonderful dealing with such excellent service people. They were kind, onsiderate, clean, and efficient. Thank you gentlemen.
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We called Efficient Systems because of a previous good experience with them, and we were not disappointed! Adam came for an after-hours service call and got right to it working on our furnace. Though the news he had to give us about what was needed wasn't good, he explained our options and possible outcomes, and did not put any pressure on us to make a certain decision. He was professional and courteous.
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Kevin not only did a good job on the maintenance of my HVAC system, but he listened to my concern about the options related to the annual service contract. He got on the phone with the office and worked out a deal that took into account the multi-year service contract with a large up-front payment. Made the experience something work noting! Corey
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