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I bought a house in January and wanted to have the HVAC system checked out more thoroughly than what my inspector did before I turn the AC on this year. Ryan came out and checked everything. There was one measurement that was a little below spec, and Ryan gave me a...
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I bought a house in January and wanted to have the HVAC system checked out more thoroughly than what my inspector did before I turn the AC on this year. Ryan came out and checked everything. There was one measurement that was a little below spec, and Ryan gave me all the pertinent info. I appreciate the help and will be glad to have them back in the fall to do the regular checkup on the furnace side of things.
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I have had great luck using this company. The young man who came out to replace a water filter for our refrigerator's icemaker and water dispenser was knowledgeable, thorough, and very polite.
He wasn't irritated by our questions and vacuumed under the fridge ...
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I have had great luck using this company. The young man who came out to replace a water filter for our refrigerator's icemaker and water dispenser was knowledgeable, thorough, and very polite.
He wasn't irritated by our questions and vacuumed under the fridge for me before putting the front grate on.
I would recommend this company.
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We recently purchased a new HVAC system from Efficient Systems. Our old furnace failed after 28 flawless years of service. Ron Q. had been sent to troubleshoot our old furnace and he determined its age would most likely affect the ability to obtain the necessary pa...
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We recently purchased a new HVAC system from Efficient Systems. Our old furnace failed after 28 flawless years of service. Ron Q. had been sent to troubleshoot our old furnace and he determined its age would most likely affect the ability to obtain the necessary parts for repair - and therefore would not be cost effective to fix. He showed us the cracks in the heat exchanger that could leak carbon monoxide into our home; a real health and safety hazard! His knowledge was quite impressive, so we felt confident in buying a new system, especially with the advice that Ron provided. Ron's dedication to service was especially evident when he stopped by while our new system was being installed. He wanted to see how things were going, check on the work being done, and to thank us for doing business with Efficient Systems. As part of the purchase of our new furnace, air conditioner, and humidifier, a Quality Inspection was performed 7 days after the installation. Ron returned to conduct this service, and we were again quite impressed with his expertise and commitment to quality workmanship. He was extremely detailed in his explanation of the new system and its function, and described the tasks he would be performing to confirm our system's proper operation. This type of follow-through in sales and service is outstanding. I highly recommend using Efficient Systems for all the services they provide. We had confidently purchased the new system from John New, who made sure we got the equipment that best met our needs and the size of our home. Brian P. installed the system with care and expertise, sharing his knowledge of our new system's design and operation. I should also mention that Mark had performed some excellent electrical troubleshooting and repair for us a few years ago, which prompted us to contact the company for this latest work. Thank you!
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317-293-6510
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Customer service is always a top priority at Efficient Systems, Inc.- Indianapolis. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.
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Ryan M
has a 5-Star rating and leads the company in total reviews,
making this pro a ReviewBuzz Rockstar!





40 total reviews
I received my hvac certification from the Army in 2011. I'm currently still in reserves and enjoy serving my country. I have done construction, apartment maintenance, restaurant maintenance and now residential service.
I'm Married with 3 kids. I Like to read and play mini golf in free time
I bought a house in January and wanted to have the HVAC system checked out more thoroughly than what my inspector did before I turn the AC on this year. Ryan came out and checked everything. There was one measurement that was a little below spec, and Ryan gave me a...
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I bought a house in January and wanted to have the HVAC system checked out more thoroughly than what my inspector did before I turn the AC on this year. Ryan came out and checked everything. There was one measurement that was a little below spec, and Ryan gave me all the pertinent info. I appreciate the help and will be glad to have them back in the fall to do the regular checkup on the furnace side of things.
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We called Efficient Systems to fix a problem in our house with some light switches and plugs. The appointment was to schedule an estimate on this problem
Unfortunately there was not a solution found and only estimate was that they needed about 4 hr.s (with their st...
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We called Efficient Systems to fix a problem in our house with some light switches and plugs. The appointment was to schedule an estimate on this problem
Unfortunately there was not a solution found and only estimate was that they needed about 4 hr.s (with their standard rate) to fix the problem.
Ryan was very friendly and seem very knowledgeable but unfortunately the was not a solution in plan.
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I called them to repair the AC for our carriage house rental apartment. They came that day (which was great!) and the initial agreement was $95 trip/diagnostic fee. He listened to my description and in about 2 minutes told me he needed to replace both the compresso...
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I called them to repair the AC for our carriage house rental apartment. They came that day (which was great!) and the initial agreement was $95 trip/diagnostic fee. He listened to my description and in about 2 minutes told me he needed to replace both the compressor and the fan motor. He then spent about 30 minutes explaining their annual maintenance fee I could purchase (almost $600/year for our full systems), taking pictures and sending those to his shop, talking to them on the phone from his van. He then returned and showed me on his tablet an initial quote of about $560 which included an itemized $75 fee for him to get the parts. I asked him if that included the service fee. He said, “parts, labor, everything.” I agreed. He clicked the accent button and the price jumped to ~$780. He explained the increase was because of the extended diagnostic time required, because he was here more than half an hour diagnosing the problem (even though that included a sales pitch for a maintenance agreement!) I asked why I was charged more after agreeing to a price, when he diagnosed the problem so quickly and spent most of his time in the van writing up the estimate and trying to sell a maintenance plan when he had been able to tell me in minutes which parts needed replacing. He said he doesn’t like the system either but that’s what they do. I said the price might be fair but it feels really shady to raise the price after I accept, right in front of my eyes. He called his manager then told me the best he can do is $600. He would not let me talk to any manager. I said ok, but it still feels shady to raise the price after an initial offer. He then clicked to accept that and the price went up to $698.46. He apologized, said it’s their system and he has no control over it. I went ahead and paid them that price. He did the repair. It didn’t work. He took it apart and said he’d crossed some wires. He attached them a different way and then it worked. He sprayed it down with my hose and said that was $130 service he was doing for free. It was a very odd way to price a job, and based on their increased fees I felt cheated, because they apparently charged me for time spent trying to sell a maintenance plan. They knew it was a hot day and I’d pay anything they asked. I don’t think Ryan cheated me, but I think their system is out of his control and not honest up front. If they wanted to charge almost $800 they should have just charged that up front. If my complex problem risked an extended diagnostic fee they should have told me that up front. I definitely don’t feel comfortable asking them to return for any other services.
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Have an old house, portions of which go back to 1938 or earlier. Had a couple electrical problems with switches and possible shorts. Ryan came out and gave me a very reasonable estimate. When I accepted it, he was back very soon and did solid, professional work....
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Have an old house, portions of which go back to 1938 or earlier. Had a couple electrical problems with switches and possible shorts. Ryan came out and gave me a very reasonable estimate. When I accepted it, he was back very soon and did solid, professional work. I'd recommend Efficient Systems and Ryan unreservedly!
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We requested an estimate on some electrical work to be done on our home. Ryan M. is the technician who arrived to give us the estimate. Within two minutes of meeting Ryan we already had a bad feeling. When we invited him into our home we were in the garage. I took ...
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We requested an estimate on some electrical work to be done on our home. Ryan M. is the technician who arrived to give us the estimate. Within two minutes of meeting Ryan we already had a bad feeling. When we invited him into our home we were in the garage. I took off my shoes and went in, Ryan followed, he did not remove his shoes, nor did he put booties on! This is not a minor mistake in my opinion, it is a total lack of respect towards myself and our home. We had already seen three other electrical companies the day before for quotes and all three technicians wore booties into our home without being asked. The final straw was Efficient Systems was by far the most expensive out of the quotes we received. They were $400 more than the other three companies. I definitely would NOT recommend Efficient Systems, Inc.
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