This was for a bathroom fan replacement. Non-emergency, so it was scheduled two days out. Call intake person was friendly. With any repair, no estimate could be given over the phone. I already bought the bathroom fan. Best this way in order to get the correct unit with the best noise rating. The service tech, Mitchell, called when he was 15 min out. Mitchell was very nice and prepared an estimate. Did the job in an hour and swept up afterwards. I toook care of disposing of the old unit. Invoice was sent by e-mail and included photos taken by Mitchell of the install. Would use Efficient Systems again and Mitchell!
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adam spent approx. 2 hours servicing 2 units and explained his findings and possible problems and the cost of replacing the part - his servicing job was a complete opposite of the guy who serviced the units in the spring who perhaps spent ten minutes at most and said everything was good -I would give adam a 10 out of 10 for a score
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We’ve used Efficient Systems exclusively since we bought our house nearly six years ago because of their diversity of services, their great customer service and reliability. Mitchell helped us on our last job and was a great example of those atteibutes. I needed to have our thermostat relocated because it was originally installed in a terrible location that produced inaccurate readings. He completed that job in a shorter time than I was originally quoted, and when He was finished he asked about some crackling sounds coming from the water heater. Had I serviced it recently? It wasn’t just an up sell. It was waaaay overdue for service and I had been intending to do it. Mitchell told me he could do it right then and save me money because it wouldn’t have to be scheduled as a separate trip. And while he was at it, he pointed out an adjustment we could make to our dehumidifier, too. Great service that got e more than I’d originally asked for. I’ll always use this company with service like that.
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Adam arrived early and was patiently waiting for me. He quickly diagnosed a sneaky plumbing problem which had plagued previous companies/ plumbers. It turned out to be a simple fix. Whew! Time will tell if there was something more major going on. But I will call Efficient Systems again regardless.
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First let me say this, on New Year’s Eve during the wind storm we had a disaster in our backyard when a tree fell and pulled our powerline halfway out, half of the power was still on until morning when Indianapolis Power and Light finally made it out with what we thought was a re-connection of all power, but that was not the case, IPL had to shut everything down due to the possibility of a short which may have caused an electrical fire, at this point we were desperate to have our weatherhead repaired because it was completely destroyed, being that it was on New Year’s day no one out of the five people that I called would come out except for “Efficient Systems”!! Adam of Efficient Systems was the first one on the scene and conducted his survey and gave us the estimate, because of the severe distruction of the weatherhead and circuit breaker box and with Christmas just passing we were not able to pay out of pocket.. Efficient Systems worked with us and gave us the ability to make payments on a payment plan!! Adam was accompanied by his team leader Sean, these guys are consummate professionals in every way!! They worked feverishly until the job was completed, the power was back on before the end of the night!! Keep in mind that all of this was done on a holiday!! I cannot tell you how thankful we are! If you have an electrical problem and you want the job done right in an expedient manner with a professional attitude accompanying.. you best call Efficient Systems!! Thank you Adam, Sean and Efficient Systems, you guys are what people should expect when they call for professional help!! David D. Indianapolis, In
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First let me say this, on New Year’s Eve during the wind storm we had a disaster in our backyard when a tree fell and pulled our powerline halfway out, half of the power was still on until morning when Indianapolis power and light finally made it out with what we thought was a re-connection of all power, but that was not the case, IPL had to shut everything down due to the possibility of a short which may have caused an electrical fire, at this point we were desperate to have our weatherhead repaired because it was completely destroyed, being that it was on New Year’s day no one out of the five people that I called would come out except for “Efficient Systems”!! Adam of Efficient Systems was the first one on the scene and conducted his survey and gave us the estimate, because of the severe distruction of the weatherhead and circuit breaker box and with Christmas just passing we were not able to pay out of pocket.. Efficient Systems worked with us and gave us the ability to make payments on a payment plan!! Adam was then accompanied by his team leader Sean, these guys are consummate professionals in every way!! They worked feverishly until the job was completed, the power was back on before the end of the night!! Keep in mind that all of this was done on a holiday!! I cannot tell you how thankful we are! It was a five-star experience! If you have an electrical problem and you want the job done right in an expedient manner with a professional attitude accompanying.. you best call Efficient Systems!! Thank you Adam, Sean and Efficient Systems, you guys are what people should expect when they call for professional help!! David D. Indianapolis, In
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Efficient Systems was great to work with. They were prompt in showing up. The technician was very nice and clean. He cleaned up when he was finished. He offered other services which was welcomed. I had no idea they were electrical and plumbing. We have found our new electrician and plumber. Thanks so much for making this installation so easy.
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Efficient Systems continues to do a great job. They installed a new furnace and air conditioner for us back in April and we were very impressed with both the service and the product. Efficient most recently came back for routine maintenance on our furnace. Adam called 30 minutes before the appointment to let us know he was on his way. He was prompt, efficient, and knowledgeable. Great Job!
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