Mitchell W did a great job today at my house. I had multiple projects that had already been diagnosed on a previous visit few days prior. He was thorough and patient and spent time explaining everything he did so I would understand what was going on. Or at least try to! I appreciate his hard work.
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Mitchell did a great job today at my house. I had multiple projects that had already been diagnosed on a previous visit few days prior. He was thorough and patient and spent time explaining everything he did so I would understand what was going on. Or at least try to! I appreciate his hard work.
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This was for a bathroom fan replacement. Non-emergency, so it was scheduled two days out. Call intake person was friendly. With any repair, no estimate could be given over the phone. I already bought the bathroom fan. Best this way in order to get the correct unit with the best noise rating. The service tech, Mitchell, called when he was 15 min out. Mitchell was very nice and prepared an estimate. Did the job in an hour and swept up afterwards. I toook care of disposing of the old unit. Invoice was sent by e-mail and included photos taken by Mitchell of the install. Would use Efficient Systems again and Mitchell!
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adam spent approx. 2 hours servicing 2 units and explained his findings and possible problems and the cost of replacing the part - his servicing job was a complete opposite of the guy who serviced the units in the spring who perhaps spent ten minutes at most and said everything was good -I would give adam a 10 out of 10 for a score
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We’ve used Efficient Systems exclusively since we bought our house nearly six years ago because of their diversity of services, their great customer service and reliability. Mitchell helped us on our last job and was a great example of those atteibutes. I needed to have our thermostat relocated because it was originally installed in a terrible location that produced inaccurate readings. He completed that job in a shorter time than I was originally quoted, and when He was finished he asked about some crackling sounds coming from the water heater. Had I serviced it recently? It wasn’t just an up sell. It was waaaay overdue for service and I had been intending to do it. Mitchell told me he could do it right then and save me money because it wouldn’t have to be scheduled as a separate trip. And while he was at it, he pointed out an adjustment we could make to our dehumidifier, too. Great service that got e more than I’d originally asked for. I’ll always use this company with service like that.
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