Big thanks to Dustin & Efficient Systems for responding quickly to repair our AC unit on one of the hottest days so far. Not only were they prompt, but Dustin was also very courteous, professional & knowledgeable and had our unit back up and running within an hour. Give these guys a call. Matt ~Fishers, IN.
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Dear Efficient Systems Friends, I want to write a quick note to tell you about my recent experience with furnace/AC installation. The estimate process was efficient and thorough. All issues were clearly and carefully explained, and I was given a good selection of options. When I made my choice, installation was immediately arranged; I was amazed. I expected to have to wait some days/weeks for installation. Not so. Wow. Brian and Lawrence were great: courteous, professional and they never stopped moving. I finally MADE them sit down for ten minutes when they’d been hard at it for over twelve hours. They were amazing. I mean it: give those guys a raise. They are assets to your company. You live up to the name of your business. Many thanks for making an unexpected major expenditure such a pleasant experience. Mary J. Mail
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Dustin H. was fantastic! He was friendly, honest, and conscientious. We couldn't have asked for a better technician. Our problem was complicated and our house was very hot with no AC. Yet, Dustin worked long and hard to trouble shoot the problem, which involved looking at the unit inside our house, the heat pump outside, and our electric breaker box in the basement. We are thrilled to say that Dustin fixed everything, which even included our well pump. We had been without water because the pump had stopped working, but when Dustin fixed the electric problem that was causing a problem with the AC, the well pump began working! He saved us the trouble and expense of having to call the well company out. The cost for the AC repair had been given to us upfront, and even though Dustin ran into complicated issues, the price didn't go up. We give Dustin H an A !
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Dustin H. was fantastic! He was friendly, honest, and conscientious. We couldn't have asked for a better technician. Our problem was complicated and our house was very hot with no AC. Yet, Dustin worked long and hard to trouble shoot the problem, which involved looking at the unit inside our house, the heat pump outside, and our electric breaker box in the basement. We are thrilled to say that Dustin fixed everything, which even included our well pump. We had been without water because the pump had stopped working, but when Dustin fixed the electric problem that was causing a problem with the AC, the well pump began working! He saved us the trouble and expense of having to call the well company out. The cost for the AC repair had been given to us upfront, and even though Dustin ran into complicated issues, the price didn't go up. We give Dustin H an A !
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This was a fantastic experience! The rep came out and talked with me about the problem. He was clean, well mannered and very polite. He didn't try to force me in to anything.infact he made a suggestion that I get IPL out to check the wires and connectors from the pole to the meter. He said that might be the problem and it was. IPL put on 2 new connections tors and now I have air conditioning again. I can't say enough good things about this company.
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Our air conditioner and furnace had to be replaced Our repair guy was Brian and his team was Lawrence and Will. Brian there isn’t a word For the work you did. You were way above Going above and beyond. Your dedication to Your work was impressive and we cannot thank You enough! Your lead by example in being professional and your team followed your lead. We don’t have to suffer in the heat because you Stayed on the job until it was completed correctly You have high standards for yourself and your Work is a blessing to the customers! Thank you again for excellent and exceptional Customer service! Mr and Mrs Love
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