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By Jim & Sharon C. on 09/23/16
Tim S. has provided service for our furnace/AC for over 20 years. He visits twice a year through the Service Club. Tim is thorough in his service each time he comes and reviews what he has done. Tim is personable and neat as he goes about his work. Everything is cl...
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Tim S. has provided service for our furnace/AC for over 20 years. He visits twice a year through the Service Club. Tim is thorough in his service each time he comes and reviews what he has done. Tim is personable and neat as he goes about his work. Everything is clean and restored before he leaves. Thank you, Tim for your fine service and the service of your company.
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By Bob W. on 09/22/16
Tim was conscientious (sp) and thorough and new what to do right off. As with all of the employees I have had in my house either for work or just checkups he was friendly and courteous.

By Robert H. on 08/25/16
Our AC stopped working on 100 degree afternoon. Called Eastman in early evening. Within 30 minutes, Stewart called back and made appointment for next day (Sunday). He showed up on time, quickly identified the problem (capacitor), installed a replacement, and got...
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Our AC stopped working on 100 degree afternoon. Called Eastman in early evening. Within 30 minutes, Stewart called back and made appointment for next day (Sunday). He showed up on time, quickly identified the problem (capacitor), installed a replacement, and got system running. He tested system thoroughly before leaving. The only cost was for the part as we have a service contract with Eastman. Stewart is to be commended for his professionalism and Eastman for their continuing support of their clients.
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By Cari H. on 08/18/16
Stewart came to see why our new A/C unit had stopped working; it was expected to get to 100 this afternoon so he was determined to make sure we were cool! Since the unit was new, he checked out the thermostat first & ruled out problems there. He quickly identified ...
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Stewart came to see why our new A/C unit had stopped working; it was expected to get to 100 this afternoon so he was determined to make sure we were cool! Since the unit was new, he checked out the thermostat first & ruled out problems there. He quickly identified the source & had everything he needed to fix it. He was very friendly, personable and had a great sense of humor, which is always an added bonus! Thanks Stewart!
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By Kathy M. on 08/15/16
Stewart R was such a helpful service tech . Very gracious in the twist and turns of the visit He was knowledgeable and gave us options to help us save some money. Very kind and professional !

By Gloria S. on 08/01/16
Tim S. arrived on schedule and was efficient and thorough. Very pleasant technician.

By Carla B. on 07/19/16
Pleasant and helpful. Fixed our air conditioner fast. Stewart R. Is the best!

By Leona H. on 07/10/16
Tim was very thorough. He explained what needed to be done & what checks he was doing. I am confident our systems will continue to operate with his maintenance check of the system. This is the second time Tim has assisted us, and I specifically ask for him when we...
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Tim was very thorough. He explained what needed to be done & what checks he was doing. I am confident our systems will continue to operate with his maintenance check of the system. This is the second time Tim has assisted us, and I specifically ask for him when we need service. Thank You Tim.
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By Jonathan R. on 07/08/16
Tim from Eastman was a huge help. Got our a/c back up and running in less than 30 min, supper professional and very informative.

By Todd V. on 05/20/16
Tech was punctual and very nice. Would highly recommend. Great experience.

By Thomas T. on 04/22/16
This was the first time our A/C and furnace had been looked at since it was installed 6 years ago. Tim was fantastic. He explained what needed to be done and then did the work. Since we had a newer system nothing was wrong but I'm relieved that a professional has l...
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This was the first time our A/C and furnace had been looked at since it was installed 6 years ago. Tim was fantastic. He explained what needed to be done and then did the work. Since we had a newer system nothing was wrong but I'm relieved that a professional has looked at it. I am also going to sign up for their Service Club. I do believe in planned and preventative maintenance.Well done, Tim.
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By patriciia b. on 03/21/16
We were very happy to have Tim as our service person. Very pleasent and knew what the problem was!!

By Cindy K. on 03/19/16
We had an issue with our pilot light on our water heater. Stewart R. was on call. He came and had the problem fixed in less than 5 minutes! His attitude was nothing short of OUTSTANDING and so was his work! I can't say enough good things about Stewart and Eastm...
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We had an issue with our pilot light on our water heater. Stewart R. was on call. He came and had the problem fixed in less than 5 minutes! His attitude was nothing short of OUTSTANDING and so was his work! I can't say enough good things about Stewart and Eastman / Roth's heating! Thanks for the excellent service!!!!
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By Shane B. on 03/18/16
I worked with Tim S. on my service call for a 42 year old oil burning furnace. Tim was very helpful, and answered my questions and showed me things as he was doing them. I asked to see these things so that I could better learn to help take care of this old system a...
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I worked with Tim S. on my service call for a 42 year old oil burning furnace. Tim was very helpful, and answered my questions and showed me things as he was doing them. I asked to see these things so that I could better learn to help take care of this old system as it needs attention throughout the years.
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By Chris S. on 12/30/15
I am so grateful to Eastman's and Tim for working me into the schedule today for my furnace emergency. As usual, Tim went right to the diagnosis and quickly made the repair. I have heat again!! Thank you.

By Tim K. on 12/21/15
(no comment)

By Dennis S. on 12/18/15
Stewart was on time polite, informative, and clean in appearance, he explained options with older equipment, and set up an appointment with a company estimator for replacement options, I know the system is old, and do appreciate his time and analysis, with a professional attitude.

By Sarah G. on 12/18/15
******* was very helpful and really took the time work on the furnace. I appreciated his attention to every detail.

By Chris L. on 12/16/15
Great service by Stewart. Prompt, courteous, professional, and helpful!

By Cathy C. on 12/16/15
Tim S. Very punctual, most thorough, informing us every step of the way concerning his findings and recommendations, aligned to our needs and requests.
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