Not so much into reviews such as reviewbuzz.com but want you to know that we are very well pleased with the job Josh did on this recent visit. He shows and performs the way I would expect a professional to do. Having been in the situation of performance reviews in my history as a supervisor, Josh gets and outstanding from me. I realize you switch folks from time to time for servicing but would welcome Josh back at any time we are in need of repair or yearly servicing.
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We were most impressed with Hunter Shaw, he called and showed up early, which was blessing on this particular day, he was very thorough, was a good listener and explained everything well, showed me a before and after photo after he cleaned our outside unit, was polite and respectful, and when he was finished he put everything back the way it was. Other than having to look his cracked phone screen, our experience with him and his services could not have been any better, he is one-of-a kind. Thank you Hunter!
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We've been with Eanes since we moved into our house a few years ago, and Abe has been our regular maintenance tech. He always communicates well with us, and diagnosed that our old Goodman units would die a year ahead of time, which gave us time to financially prepare for an upgrade. When they finally went, we opted to replace both our upstairs and downstairs units with a new Lennox system. The advice we've always been given was not to worry about brand, but worry about the quality of installers and their craftsmanship, and our past experience with Eanes made them them the easy choice. From top to bottom, the whole team has been great. When Steve and the install team ran into roadblocks fitting the furnace in the attic, they opted to do it right and replace duct work rather than cutting corners. They corrected gas regulators in our crawlspace that the builder neglected to put in. They built a new platform for the furnace and coil, and left my attic cleaner than it's ever been. Abe and Cory both stayed late into the night to make we got both our systems up and running without waking our 7-month old. It's only been 12 hours and we're already seeing the performance improvement over our old system. We're looking forward to years of efficiency and comfort from our new Lennox system. Thanks to all involved at Eanes for making this come together. Their professionalism, craftsmanship, and "do it right the first time" attitude" makes them easy for us to recommend Eanes to anyone
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We always request Chad from Eanes as we know him and trust him to go the extra step with everything he does. He is VERY professional and an expert in the field of thermodynamics. Are experience's ( multiple ) has alway's been very positive with Chad and his whole team including a whole home replacement of 2 complete systems.
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