CALL TO SCHEDULE
7048465371
By david b. on 07/26/18
Courteous, competent, helpful and quick.

By Eric S. B. on 07/26/18
My basement recently flooded from a huge rain and had to call several contractors to come out and fix the mess. For the plumbing needs I called E.R. Plumbing in Matthews, N.C. The technician, Leonard, was very nice and did a great job with replacing the sump pump. ...
(View More)
My basement recently flooded from a huge rain and had to call several contractors to come out and fix the mess. For the plumbing needs I called E.R. Plumbing in Matthews, N.C. The technician, Leonard, was very nice and did a great job with replacing the sump pump. It works fine and everything looks good. Leonard has years of experience and he is well trusted! I will contact E.R. Plumbing in the future if I have any other issues. They have been here before and will be called in the future. Thanks again! ****
(View Less)

By Richard on 07/24/18
AFTER being in the Automotive Repair Industry for over 40-years I know a little about customer service and doing the job professionally. The technician from E. R. Plumbing (Joe), had all the attributes of a 'service pro". Spotless work vehicle, the proper tooling, ...
(View More)
AFTER being in the Automotive Repair Industry for over 40-years I know a little about customer service and doing the job professionally. The technician from E. R. Plumbing (Joe), had all the attributes of a 'service pro". Spotless work vehicle, the proper tooling, and a water heater installed in a short period of time. If you're in need of plumbing assistance go no further than E. R. Plumbing and their tech Joe!
(View Less)

By Constance R. on 07/24/18
I had called two other plumbing companies used in the past and neither responded. I called E.R. Plumbing and spoke to an actual person! And Garrett came out the next day. He was courteous, professional and reasonable and gave me good advice. I have already pass...
(View More)
I had called two other plumbing companies used in the past and neither responded. I called E.R. Plumbing and spoke to an actual person! And Garrett came out the next day. He was courteous, professional and reasonable and gave me good advice. I have already passed on his card to a friend and will keep on in my card file. Highly recommended.
(View Less)

By Donald R. on 07/23/18
Joe was a real gentleman and a real professional. HE DID A GREAT JOB ,would highly recommend er plumbing.

By Steve R. on 07/23/18
Joe arrived to knock a large hole in the dinning room plaster wall of the 100 year of building...but he started very conservatively, making a small hole in the wall to assess the suspected problem and locate the drain pipe. He was very diagnostic in his approach. ...
(View More)
Joe arrived to knock a large hole in the dinning room plaster wall of the 100 year of building...but he started very conservatively, making a small hole in the wall to assess the suspected problem and locate the drain pipe. He was very diagnostic in his approach. What he discovered was that the water issue was not related to the drain pipe at all. His diagnostic and conservative approach prevented much unnecessary mess and repair upon determining the real problem. He was prompt, professional and tidy in his work.
(View Less)

By Mike H. on 07/23/18
Reggie kept us informed of his expected arrival and arrived when stated. He was quick, but informative. Professional in conduct. Helped us with a very unpleasant situation in a way that made it less of a hassle.

By Mary W. on 07/22/18
This was the second time we have used E R Plumbing. We had all our old plumbing replaced. The techs, Nick H. and Will O. were friendly and professional. They did a great job and finished early. Then they put in extra effort and time to ensure everything worked perf...
(View More)
This was the second time we have used E R Plumbing. We had all our old plumbing replaced. The techs, Nick H. and Will O. were friendly and professional. They did a great job and finished early. Then they put in extra effort and time to ensure everything worked perfectly. We would strongly recommend E R Plumbing to anyone!
(View Less)

By Emily R. on 07/20/18
Today was our second experience with E R Plumbing and both times were fantastic! Jeff M advised us on our guest bath options after our wood floor installers left us with a mess and non-usable sink. He arrived on time today and went above and beyond to get the work ...
(View More)
Today was our second experience with E R Plumbing and both times were fantastic! Jeff M advised us on our guest bath options after our wood floor installers left us with a mess and non-usable sink. He arrived on time today and went above and beyond to get the work done right - work that was done wrong by our contractor who built our house and the floor installers! He solved every one of our issues, was patient and calm (when I wasnt, due to the frustration of the situation) and professional. I am so glad to have found this company if we ever have plumbing needs in the future!
(View Less)

By Robin on 07/20/18
Joe was extremely helpful guiding us as to what was needed to either fix our existing toilet or replace it. It was replaced very quickly and efficiently. We were called when he was on his way and he was on time if not early.

By Duke R. on 07/20/18
Joe came on time and gave me estimates and an explanation for the three jobs I requested (toilet flange and wax ring replacement due to a wobbly toilet, replacement main water line pressure relief valve to correct a leak, and replacement outdoor faucet valves to co...
(View More)
Joe came on time and gave me estimates and an explanation for the three jobs I requested (toilet flange and wax ring replacement due to a wobbly toilet, replacement main water line pressure relief valve to correct a leak, and replacement outdoor faucet valves to correct failed back pressure valves). Joe completed the work to my 100% satisfaction and cleaned up after himself. I’m very happy with the quality of the work. ER is not the cheapest plumber in Charlotte, but it is my hope the work completed today will stand the test of time.
(View Less)

By Debra B. on 07/14/18
Jeff was great. Came on time,fixed the problem, very nice guy. Would definitely prefer him again if in need of your services again.

By Sue M. on 07/12/18
Terry installed a tankless water heater today. He was on time for work, worked efficiently and cleaned up very well after the tasks. He was friendly and courteous and answered all my questions. Hard working man with pride on what he does!

By Kelvin A. on 07/11/18
Josh was very courteous and professional. He got the job done in a very timely and expert manner!

By Eric S. on 07/11/18
Both Will and Reggie were extremely professional and helpful in diagnosing a kitchen leak and installing a new faucet. Very pleased with their service.

By Wanda D. on 07/10/18
This company deserves five stars. Starting with Allison, who answered the phone.She was pleasant, honest, considerate and provided excellent customer service. When Leornard and Alex (the plumbers or service professionals) arrived they also demonstrated excellent cu...
(View More)
This company deserves five stars. Starting with Allison, who answered the phone.She was pleasant, honest, considerate and provided excellent customer service. When Leornard and Alex (the plumbers or service professionals) arrived they also demonstrated excellent customer service. They listened to me, we found the source of the problem together, they were considered of my floors-covering their feet as they went in and out and I was not overcharged. I appreciate the timeliness and applaud the quailty of the work done. I would highly recommend this company. Thank you for going the extra mile to please your customers.
(View Less)

By Joe D. on 07/09/18
Joe checked out hot water heater and it was set to MAX temperature. He adjusted to factory setting. Verified temperature at upstairs faucet...correct temperature. Thank you.

By Leone W. on 07/05/18
Mr. Leonard was very professional, knowledgeable, and courteous during his work appointment at my home. I hope to see him again for the next service appointment. He is excellent at his job.

By Lisa H. on 06/28/18
Once again ER Plumbing and Terry deliver 5 star service. With excellent communication from the schedulers, to the call ahead and repair service, you can always rely on ER. Terry is always so courteous and explains all that he is repairing. ER continues to be our...
(View More)
Once again ER Plumbing and Terry deliver 5 star service. With excellent communication from the schedulers, to the call ahead and repair service, you can always rely on ER. Terry is always so courteous and explains all that he is repairing. ER continues to be our "go-to" for plumbers in Charlotte!
(View Less)

By Leisa G. on 06/28/18
Fast service, gave us options and completed the work in a timely manner.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
7048465371

Select any employee to see all their reviews.

- No Employees -

* Total number of reviews and star-ratings are based on data collected during the time period ER Plumbing Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
7048465371

Customer service is always a top priority at ER Plumbing Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.