Just got a Trane 2.5 ton 14 seer installed in place of an older, leaking Rheem. Eric and Austin were the installers. They did a great job explaining everything to me and most importantly they finished ahead of schedule. Less than 6 hours to finish a ton of work. Props to EDS Air Conditioning for employing them. Also another Eric at EDS was very helpful with deciding on a new A/C. I had a lot of questions and a big leaking problem to solve that no other company could fix for years. The Trane is running smooth so far. Thank you to EDS and the crew. No. I am not a paid reviewer. I am an actual customer who just got my new A/C from EDS installed today.
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Derek was knowledgeable honest and direct. This is exactly what I want in a service person. This is why he gets 5 stars. Also if I may add....Angela whom set up my accounts and scheduling was so pleasant to engage and made it so easy to do business ,is a first class representative of EDS. And I may steal her for my own business............
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Thank You, E.D.S. I had a great experience. My AC unit failed at nighttime, I left a non emergency message with the answering service, very helpful. The call was returned promptly in the AM by Carol, the Secretary, she was helpful and professional. The Company has a good communication system and skilled personnel, they provided me quality work at a fair price. The Project Mgr., Donald was timely, professional, knowledgeable, detailed and efficient and with good communication skills, his knowledge and advise helped me to understand the problem and to seek the best solution at an affordable price. The AC unit is running well, I am breathing clean air. Thank You, Don. LF
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