Dominick has fulfilled our expectations at all levels, from sales, to service, to in office staff. We have had 3 houses with oil heat over a 25 year span, serviced by 5 different companies. Without question, Dominick has provided superior service. They personally know their customers, are always courteous and responsive, and are very fair from a cost perspective. We strongly recommend them.
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My furnace was due for its annual checkup and a gentleman came out to do the service. He was prompt and polite and he discovered a leaking heat adjustment valve. He said he would schedule someone to come out to fix it. Dominick came out to do the repair. He was prompt, polite and very considerate. We didn’t give him the best working conditions. My sister and I were working in the basement painting the walls and ceiling and me taking a wall down. I had a washer and dryer pushed into the utility area where the furnace was cramping his work space and I was making a lot of noise hammering on the wall and pulling the paneling off. Throughout it all he worked without complaint and was good humored throughout the chaos. He showed me how to adjust the water temperature and where he replaced the valve. I give him the highest rating - 5 stars.
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Connor was on time, neat and professional. Knowing that our home is on the market, he took the extra time and cleaned the top of the furnace and neatened up cables. He even made a special trip to the office to get the correct size filter and an additional missing part. I highly recommend his services!
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When our old oil burner finally gave out on a cold day in March, Ted and the crew were right on the spot to remove the old one and put in a brand new efficient model. We had our heat back in no time and can't thank Ted and everyone at Dominick enough as always for the great service. We have been Dominick customers for 19 years now and are always satisfied with the excellent customer service
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