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By Debby G. on 05/23/18
7247247 was the only thing I could think of at 1:00am. Guest bathroom toilet decided to run without our knowledge till we were met with the sloshing of our feet on the carpet. These folks were at my house before 2:00am ready to clean up our mess. I cannot stress ho...
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7247247 was the only thing I could think of at 1:00am. Guest bathroom toilet decided to run without our knowledge till we were met with the sloshing of our feet on the carpet. These folks were at my house before 2:00am ready to clean up our mess. I cannot stress how professional and reliable this company is, especially with putting us at ease. I will not hesitant to call them again if the need arises!
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By Barbara P. on 05/07/18
Big shout out for Matt W. at Disaster Plus. He went above and beyond with his work. He came early evening and stayed late, cleaned up and came back when he said he would. If more than 5 stars were allowed, he would have them all! Thanks again Matt! Barb Powell

By Barbara P. on 05/07/18
Big shout out for Matt W. at Disaster Plus. He went above and beyond with his work. He came early evening and stayed late, cleaned up and came back when he said he would. If more than 5 stars were allowed, he would have them all! Thanks again Matt! Barb Powell

By Barbara P. on 05/07/18
Big shout out for Matt at Disaster Plus. He went above and beyond with his work. He came early evening and stayed late, cleaned up and came back when he said he would. I more than 5 stars were allowed, he would have them all!

By Janet J. on 05/04/18
So grateful for Matt W’s expertise and support every step of the way during my home flooding. He was Knowleable, professional, and went above and beyond to answer questions during my time of crisis. I am very grateful and would highly recommend Disaster Plus as...
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So grateful for Matt W’s expertise and support every step of the way during my home flooding. He was Knowleable, professional, and went above and beyond to answer questions during my time of crisis. I am very grateful and would highly recommend Disaster Plus as a result. Thank you!
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By Kelli P. on 04/27/18
I can’t thank Disaster Plus enough for helping me! It meant so much that I spoke with Tracy, the owner, directly and Matt my, Production Manager, throughout the whole process. I know the job was done right and I know I will be ok moving forward. Tracy gave me ...
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I can’t thank Disaster Plus enough for helping me! It meant so much that I spoke with Tracy, the owner, directly and Matt my, Production Manager, throughout the whole process. I know the job was done right and I know I will be ok moving forward. Tracy gave me a feeling of family when we spoke...I knew I would be taken care of. Matt showed up and gave me the same feeling. It was a true are blessing that I found them!
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By John P. on 03/27/18
Matt made the process very smooth. He communicated very well and handled the problem from start to finish. I highly recommend this company

By Paul H. on 03/07/18
After having been out of town for 6 days, my wife and I returned only to open the front to our home in Mt Pleasant only to find water cascading through the 1st floor ceiling, light fixtures and HVAC vents. We immediately located the cause which was a defective wate...
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After having been out of town for 6 days, my wife and I returned only to open the front to our home in Mt Pleasant only to find water cascading through the 1st floor ceiling, light fixtures and HVAC vents. We immediately located the cause which was a defective water supply line to the frig on the 2nd floor and fortunately there was a shut-off valve at the source. We had heard of Disaster Plus and were glad we had. We placed an "after-hour" call and were stunned to have the owner of the company answer the phone. Within 30 minutes we had a crew on the scene who worked tirelessly into the night and most of Sunday getting standing water, saturated insulation and sheetrock sopped-up and removed. They also installed multiple fans and dehumidifiers which worked to perfection. The crew was extremely well spoken and courteous. Matt, the crew's supervisor was THE MAN! Not only was he super knowledgeable and professional, he was great at explaining the "process" and how it would likely unfold going forward. He was 100% on the money. He followed up with us daily until we were "dried-out" and ultimately met face-to-face with our insurance adjuster. We have a long way to go to get our home back to square one but can't thank Disaster Plus enough!! Heaven forbid I/we ever realize another disaster like the one we just encountered, but rest assured, if we do, there is only one call we'll be making and it will be to Disaster Plus! Paul from Mt Pleasant, SC
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By Paul H. on 03/07/18
After having been out of town for 6 days, my wife and I returned only to open the front to our home in Mt Pleasant only to find water cascading through the 1st floor ceiling, light fixtures and HVAC vents. We immediately located the cause which was a defective wate...
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After having been out of town for 6 days, my wife and I returned only to open the front to our home in Mt Pleasant only to find water cascading through the 1st floor ceiling, light fixtures and HVAC vents. We immediately located the cause which was a defective water supply line to the frig on the 2nd floor and fortunately there was a shut-off valve at the source. We had heard of Disaster Plus and were glad we had. We placed an "after-hour" call and were stunned to have the owner of the company answer the phone. Within 30 minutes we had a crew on the scene who worked tirelessly into the night and most of Sunday getting standing water, saturated insulation and sheetrock sopped-up and removed. They also installed multiple fans and dehumidifiers which worked to perfection. The crew was extremely well spoken and courteous. Matt, the crew's supervisor was THE MAN! Not only was he super knowledgeable and professional, he was great at explaining the "process" and how it would likely unfold going forward. He was 100% on the money. He followed up with us daily until we were "dried-out" and ultimately met face-to-face with our insurance adjuster. We have a long way to go to get our home back to square one but can't thank Disaster Plus enough!! Heaven forbid I/we ever realize another disaster like the one we just encountered, but rest assured, if we do, there is only one call we'll be making and it will be to Disaster Plus! Paul from Mt Pleasant, SC
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By Jan W. on 02/21/18
There is no need to call anyone else. These people are the real deal. Very informative and helped me through this difficult time step by step. Thank you Diaster Plus!

By Brad M. on 01/25/18
Some problems you can assess yourself and others have extensive issues that have yet to be uncovered. Either way, it is a true blessing to have an expert company that will walk beside you when you are facing a time sensitive and/or potentially costly problem. In my...
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Some problems you can assess yourself and others have extensive issues that have yet to be uncovered. Either way, it is a true blessing to have an expert company that will walk beside you when you are facing a time sensitive and/or potentially costly problem. In my two situations involving my home in 2013 and office in 2017, I did not know enough to make a decision because of my lack of fully understanding the problem and how bad it was or could be. In both cases where I had need, I used Disaster Plus who answered immediately, acted promptly, assessed and treated effectively and for that reason I gave them a 5 star review. I have full confidence in the owners, Chris and his crew that I would not hesitate to call them in the future for similar situations. My home and office are my biggest investments and Disaster Plus has twice been my only resource. Top notch service and quality, personally I would not consider going elsewhere!
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By Seane W. on 01/24/18
Our toilet overflowed for 45 minutes before anyone was aware of the situation. Once it was discovered, we had about an inch or two of water that completely covered the floors in three rooms and also impacted our master bedroom and living room. This was something th...
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Our toilet overflowed for 45 minutes before anyone was aware of the situation. Once it was discovered, we had about an inch or two of water that completely covered the floors in three rooms and also impacted our master bedroom and living room. This was something that my wife and I never experienced so once the dust settled, we had to find a company to access the damage and provide cleanup relief for our house. When looking for a company, I saw a lot of average ratings, but saw that Disaster Plus had 5 star ratings on several sites. I called and spoke to Tracy and she made me feel at ease and was able to get her team out to me on the same day. Matt and his crew arrived and immediately accessed the damage, removed the affected areas and installed equipment to dry the floors and remove moisture from the house. Matt also took the time to explain what I could expect with the insurance and repair process and made himself available to speak to me and wife if we had follow up questions. I must say that in my line of work, I interact with a lot of contractors in the Charleston area, and at times I have to wait for a call back or repair to take place. Disaster Plus has given me optimism that there are contractors in the Lowcountry that think of the customer first and provide amazing work. I would absolutely refer Disaster Plus for anyone who requires assistance with Disaster Restoration.
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By Keith A. on 01/23/18
My property had a pipe burst on the second floor flooding most of the house. The team responded very fast and did great work. Everyone communicated very well and kept me and my tenants informed. All parties that were involved with the process were very happy with t...
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My property had a pipe burst on the second floor flooding most of the house. The team responded very fast and did great work. Everyone communicated very well and kept me and my tenants informed. All parties that were involved with the process were very happy with the services provided. If your property gets flooded don't look anywhere else, call them right away.
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By Jim B. on 01/11/18
Fast, efficient and helpful - they did a great job at a fair price.

By Karen C. on 01/08/18
Being new to the area people suggested we keep our water dripping overnight to prevent the pipes from freezing. What we didn't expect was the kitchen stopped to shift overnight and plug the drain. In the morning we woke to water everywhere. Not knowing what to do I...
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Being new to the area people suggested we keep our water dripping overnight to prevent the pipes from freezing. What we didn't expect was the kitchen stopped to shift overnight and plug the drain. In the morning we woke to water everywhere. Not knowing what to do I phoned a plumber (it was water..) and they suggested I phone Disaster Plus. With the snow and ice storm approaching Disaster Plus stationed trucks in the Mt Pleasant area and a team was at my home in 10 minutes. They were able to get their equipment in the house and begin removing the water. The team was very helpful, explaining the steps necessary to dry out my house. These people helped us thru a difficult day and continues to check on the house to be sure it is dry. If you ever have an emergency this is the company to call!
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By Rob H. on 12/28/17
Matt came by and gave us excellent advice about how to handle a leak in our half-bathroom. He was timely, courteous, knowledgable, and also provided us with some great references for additional work we will need to get done. I would definitely use Disaster Plus again in the future!

By Kevin H. on 12/22/17
I strongly recommend Disaster Plus for any water/fire remediation needs. They were very prompt. Matt (project mgr) was at my house within an hour of my call. His crew followed shortly after. Everyone from office to manager to crew was very polite, friendly, and pro...
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I strongly recommend Disaster Plus for any water/fire remediation needs. They were very prompt. Matt (project mgr) was at my house within an hour of my call. His crew followed shortly after. Everyone from office to manager to crew was very polite, friendly, and professional. Nice to see that there are still good service providers out there that care.
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By Kristin S. on 12/20/17
Wow! I am not sure where to begin with how helpful and professional Disaster Plus was to me and my family. We came home to 3000 gallons of water literally "raining" down onto the lower floor of our home. They came out, called a plumber and spent the next two weeks ...
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Wow! I am not sure where to begin with how helpful and professional Disaster Plus was to me and my family. We came home to 3000 gallons of water literally "raining" down onto the lower floor of our home. They came out, called a plumber and spent the next two weeks getting rid of all the wet and damaged walls, ceilings and floors. During such a trying time, they were so professional and friendly! It made the whole process so much better knowing they were taking care of everything. I will forever now tell everyone, if you ever have a disaster....please do not hesitate and call Disaster Plus as fast as you can. You will not be disappointed!!
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By Matthew P. on 12/15/17
This team is second to none in responsiveness, effectiveness, and most importantly, compassion. The Norrises and their team truly care about the client and will work 24/7 to ensure the client is safe and his or her property is protected.

By Brooke Ryan C. on 12/15/17
First there was a loud bang, then the sound of heavy rain...and it was all coming attic. We just bought the house in July, my husband is in the military and stationed in Miami, and I am not a fix it woman. Needless to say it was a very stressful Sunday and the bir...
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First there was a loud bang, then the sound of heavy rain...and it was all coming attic. We just bought the house in July, my husband is in the military and stationed in Miami, and I am not a fix it woman. Needless to say it was a very stressful Sunday and the birthday brunch I was supposed to go to for a friend didn't happen. I was frustrated. My neighbors came over to help shut off the water and my friend helped me get through the next steps. First thing...CALL DISASTER PLUS. Matt came over with the dehumidifiers, fans, and sense of relief and peace. While I thought for sure we would have to move out of our home we just bought a few months ago, he assured me this was not as bad as I thought it was. There will be loud noises from the fans, you may not see your cat for a while because they are generally afraid of the machines and sounds, but at the end of the week we should have everything dried out and back to some sort of normal. Matt & his team came back multiple times to check on the progress and continue the mitigation process. Sure enough everything was gone in 3 days and while there was more damage and the dry wall (ceiling) in the kitchen needed to be ripped out. They handled the removal of that area and cleaned up after. While I would give Disaster Plus 10 stars out of 5 stars for their work, that is not the part that impressed me the most. The way Matt walked me through the process and handled the extremely stressful situation with empathy and professionalism made an annoying, awful, and pricey hot water heater bursting experience so much better. I am so thankful that my friend recommended Disaster Plus and would recommend their services to anyone.
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Julia Ann N
3 Years
Rating:
34 total reviews!
Disaster Plus
Rating:
24 total reviews!
Matt W
Customer Service Rep.
Rating:
(22 total reviews)
Joe R
Customer Service Rep.
Rating:
(3 total reviews)
Chris M
Rating:
(7 total reviews)
Wes S
Customer Service Rep.
Rating:Just Launched

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