They were called out to locate and repair a leaking water line. It was figured out that my water line ran under my driveway and that the easiest repair would be to just run a new line cut the old line and run a new line into the house that is what they did. Jacob explained everything to me laid it out gave me my options told me about the warranty etc when they could not fix it on Monday he gave me the date that they would come back on Friday before they arrived on Friday I received the call and said they were an hour away with the machinery I explained to them I was taking my mother to a doctor's appointment they said no problem he let me call me when they were almost finished I was on my way back and they stopped my meter from just running my water meter from just running because I had a massive massive leak that's apparently been there for years but no one had been able to catch on to the fact that there was a leak .
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Joe Morgan IS my HERO! Had a water main break up against my house. He had to unearth a couple of bushes and fixed the broken line. He started later in the day and finished within a couple of hours. Great guy! Professional. Now, this job was back in 9/2021 (today is 1/2022). I have waited this long to make sure I did not need a call back and that his repair was SOLID! The repair is still holding. Thanks Joe! Here come the referrals!!!
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My septic pump stopped working and **************** was quickly able to consult with teammates to discover that it was only a short in the connection to the junction box. They were able to use a work-around to get the pump working again until the electrician could arrive and make a permanent repair. Very professional actions saved me a lot of worry about a possible expensive repair job.
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