Our experience with Delta Plumbing was absolutely a 10 star ! Our technician Chris was so helpful and patient with our questions and issues. He explained our job, made educated suggestions and completed the job to our satisfaction with knowledge and courtesy . Keep technicians like Chris on your payroll and you will continue to have a successful business.
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I have no complaints with the technicians. They did a very satisfying job and were at all times very professional. The only complaint I have reference the service provided is with customer service upon explaining the cost for services during my calling them. It would be fairer to explain the three level of services Delta Plumbing provides in draining residential septic tanks.
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The plumber was a young man ( Robert Barnes) who knew his job well. He analyzed the problems well. An underground leak below the concrete. He was able to dig out below the garage / concrete and pull out the leaking pipe and replace. Other estimates were to bust up the concrete before repair causing wasted time/ cost and damage. I would recommend Robert. I had some questions about the job and estimate , as well as the guarantee and talked to Jason at the delta office. . He was helpful and gave me the assurances I wanted. I live in Atlanta.
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We had a curious "once-in-a-while" leak from under a toilet that leaked sometimes when we turned off a shower in another bathroom. I requested a plumber who was good at figuring things out and Chris Smallwood arrived. He spent about 30 minutes testing water pressure at various points around the house and decided our problem was a pressure tank near the hot-water heater. The new one he installed seems to have taken care of the problem! I would like to comment that Chris was not only an "educated plumber," he was an EDUCATOR PLUMBER. I learned more about our plumbing system following him around for an hour than I had learned in 35 years of living in this house! He deserves a raise!! :) Thanks! **** ********
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Ivan called 30 minutes prior to arrival and reached within that time frame. He diagnosed the problem quickly and provided the option of replacing the defective valve in the flush tank or replacing the tank. He finished the work of replacing the valve and testing in my presence in about half an hour. Great job!!
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keep hearing what we thought was a hot water leak that we couldn't locate. we thought we had leak in concrete foundation. we called delta and talked to Jason whom i assumed was manager. told him what i thought was the problem. he sent a leak detection specialist, Adin out to find our problem leak. Adin first explained what could be the problem and the cost of of fix, which set me back a little. We found out we didn't have a complete house cut off valve to shut off water. Adin called jason and told him. He sent out another tech Jason to install valve. he was prompt and did great job. Adin came back when valve installed and started his search. luckily it wasn't a foundation leak or hot water leak but cold water. problem solved. everyone from Delta did fantastic job. would recommend Delta to anyone that needed plumbing work. thanks delta especially Adin.
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The Tech did a great job providing the required service of removing the sewer from the septic. Showed exceptional professionalism and gave me information on how to extend the life of my septic. I am only given 4 STARS because they fail to completely cover and flush the lid against the septic when closing, thus providing an entry point for roots to enter the septic in the future. Other than that minor flaw, I will recommend Delta Plumbing to anyone who need these type of service.
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