I wish Jason was my plumber because the guy we had was a know it all bad attitude young man .He tried to also create some large number over exaggerating the amount of work that needed to be done I myself finished digging out my own septic tank 5 minutes after he walked out the driveway I will never use this company again and that young man is really going to destroy the reputation of this company and it was not Jason it was someone else I don't know his name Michael Noble thank you custom
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I think his name was TYLER or TRACE but I don't see it on the list..This was an awful experience! Tyler was the guy who showed up and YES! I found out that your $149 fee was a bait and switch charge. The up charges were so ridiculous until it was almost funny! I have lived in my home for 20 years and always had my tank pumped for $125-250 (was the most I paid). They've always opened my tank, pumped, cleaned all the lines including the mainline and did a satisfactory job! However, Delta wanted to charge me $149 for the first 6 inches (should have known nobody has only 6 inchs of sludge), $277 for additional 6 inchs, $35 disposal (ok), $350 to clean the mainline, $138 to clean the back part of the tank...a whopping $950 dollar! REALLY!@($&$%? This is highway robbery (as they use to say). I hate that I paid the $350 only and feel I am due some of my money back. Awful experience..had me stressed! Never again until they make it right with me, will I ever use the company! Lesson learned!
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Trace and his assistant were very friendly and professional. They did a great job start to finish. My septic tank hadn’t been pumped out in a long time so it was full so I can’t gauge their pricing, but what they charged me was fair considering how full my tank was. When done they made sure it was well sealed and that the earthwork was evenly spread out. Start to finish for the entire job (considering they had to back the truck up a long driveway then connect and spread out about 100’ of suction hose) about an hour. One very full 1000 gallon septic tank cleaned out and good to go.
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I have no problem with Opal. She was fine on the phone. I am very disappointed that when I referred a neighbor, he was able to pay minimum service and give the tech $100 bucks to service his septic tank that hadn’t been treated or pumped in 15 years. It was in a similar condition to mine which Delta charged me $750. I won’t use them again and suggest you not use them either.
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The "a" team is amazing =] . Speedy, knowledgeable, and fun! Made my stressful situation enjoyable. Thanks! Call me=] Selena and Steven also do an amazing job with contacting you back and ensuring your being taken care of! Never got the run around. Will only use their services now! Thanks all!
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They came out as promised on a Sunday...mid-morning. They didn't just take care of the septic issue but took time to understand where the underlying issue might be. Mike's expertise saved us thousands of dollars by noticing a leak in our water. We were able to fix it and haven't had any major problems since.
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We have been very pleased with Mr. Washingto thus far; however, the job is not complete. We need him back on site asap to try and resolve the issue and mire importantly before the rain come in. Please assist in the scheduling to allow hom to come and complete this job. Your attention as a company would be greatly appreciated!
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