CALL TO SCHEDULE
770-445-8923
By Yvonne H. on 05/10/18
I certainly am impressed with Scott's visit to my home. He always is very polite and explains everything that he is doing. He makes the visit enjoyable, for sure.

By John A. on 04/28/18
where customer service still means something !!!! I contacted Dobbs to go an inspection of my HVAC systems as I had not had one done in a very long time. Their Technician Scott came to my home and it wasn't long before I just got a very comforting feeling that thi...
(View More)
where customer service still means something !!!! I contacted Dobbs to go an inspection of my HVAC systems as I had not had one done in a very long time. Their Technician Scott came to my home and it wasn't long before I just got a very comforting feeling that this guy knew his stuff and more importantly, was a decent honest man. he spent an amazing amount of time with the inspection , pointing out concerns I needed to be aware of and providing recommendations and showing me how to keep things properly maintained going forward. he answered all my questions and explained things in a manner I could understand, not just a bunch of technical gobbledy gook. This man treated me in a way he would want someone to treat his own family. I found him to be very knowledgeable, professional and a very engaging, personable gentleman. He resolved the immediate issues and provided recommendations for consideration for longer term. I could not have been more happy with the level of service and professionalism. From the front office (Miss Madison) to the technician on the job (Scott), this is a class operation! they don't just talk customer service, they put it into action by the way they conduct themselves and their business. I would absolutely use them again and highly recommend them to others.
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By Brent N. on 03/27/18
Wonderful team at Dobbs! Everyone is so professional and knowledgeable. They have taken care of us for years, and we will continue with them for years to come.

By Casaline W. on 03/09/18
Brad N. Is an exceptional knowledgeable technician. If you want GREAT Service From call to installation. CALL DOBBS!!

By Donald W. on 03/07/18
Been about two years ago since Dobbs had installed our heating and air system. We have never had any trouble with the equipment. Our old system was here in the model when we bought it 24 years ago. It was tired. The air conditioner works so well compared to the old...
(View More)
Been about two years ago since Dobbs had installed our heating and air system. We have never had any trouble with the equipment. Our old system was here in the model when we bought it 24 years ago. It was tired. The air conditioner works so well compared to the old one, my Bride calls it the Frostbite 6000. They recently came out for their annual check and everything was, the tech was especially nice. His name was Chris, was knowledgeable, courteous and very friendly. I have not hesitated to recommend Dobbs to any of our friends and family. They are the one company you do not to forget when trouble strikes.
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By Clark H. on 03/04/18
excellent

By Jessica O. on 02/21/18
Outstanding, Outstanding! I am very pleased from start to finish; from Tracy's call to set up the intro consultation appointment, the punctual arrival of Manager, Keith Dobbs who went over all my concerns and addressed my home's needs as I wanted to convert from my...
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Outstanding, Outstanding! I am very pleased from start to finish; from Tracy's call to set up the intro consultation appointment, the punctual arrival of Manager, Keith Dobbs who went over all my concerns and addressed my home's needs as I wanted to convert from my old hot water tank to a new Rinnai tankless water heater. I discovered that in my research of the tankless water heaters that what I thought I would like wasn't cost saving nor suitable for my homes needs, thanks to Keith's professional advice and years of experience. He knew exactly what I needed, was very thorough about what would be done and how it would be done and was very efficient. He gave me a reasonable quote, and went over the details of what it covered. In a couple of days their team technician Brad and Keith were over to install the tankless. I can't say enough about Brads work he is definitely a keeper for any company. He is very thorough, very efficient, takes the time to answer any questions you may have, and makes sure his check list is completed properly. Great job!!
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By Jean B. on 02/15/18
(no comment)

By Jamie H. on 02/10/18
I use Dobbs all the time and they are always on time and very friendly. I can count on them and they are honest. I recommend them all the time!

By Daniel M. on 02/05/18
Great guys and great service

By Stephanie L. on 02/02/18
(no comment)

By Ashley T. on 01/19/18
Madison and Tracey were so kind and patient with me as I asked all of my questions about installing a new furnace. I was given a fantastic quote, and Brad did a great job of installing the furnace. The day after the installation, I was contacted to make sure everyt...
(View More)
Madison and Tracey were so kind and patient with me as I asked all of my questions about installing a new furnace. I was given a fantastic quote, and Brad did a great job of installing the furnace. The day after the installation, I was contacted to make sure everything was working properly or if they could help me in any way. Fantastic customer service—thank you!!
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By Robert S. on 01/12/18
Great company. Prompt. Reliable, friendly, always do a great job. Been a customer for 7 years and will continue for many more.

By Lisa on 01/10/18
Always friendly, courteous, and knowledgeable. I appreciate their prompt arrival or phone call if there is a delay.

By Relita P. on 01/10/18
Dobb's satisfied a next day service request for my HVAC. Madison afforded great customer service when scheduling a convenient service appointment. Upon Chris arriving to my home he greeted me in a polite and professional manner, explained what he'd be inspecting, s...
(View More)
Dobb's satisfied a next day service request for my HVAC. Madison afforded great customer service when scheduling a convenient service appointment. Upon Chris arriving to my home he greeted me in a polite and professional manner, explained what he'd be inspecting, shared various updates during his inspection and concluded by thoroughly explaining his findings. Dobb's offered a reasonable price point and while I definitely don't want any further HVAC issues to surface, I'll definitely call Dobb's to provide service again.
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By Matthew P. on 01/03/18
Always on time. Good follow up. Very clean work.

By Alex on 01/03/18

By Cathy V. on 12/29/17
I was out of town on vacation and we ended up needing work done back home and they took great care of us and kept in touch with us throughout the process. This isnt our 1st time using them. They are a great trust worthy company with excellant staff memebers and service.

By Gale L. on 12/26/17
Last summer, Dobbs installed a new A/C unit and furnace in my house. Today, Brad came to inspect my furnace (regular maintenance), and he said everything looked great. He did not rush through the service (I could tell he was very thorough). He was extremely persona...
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Last summer, Dobbs installed a new A/C unit and furnace in my house. Today, Brad came to inspect my furnace (regular maintenance), and he said everything looked great. He did not rush through the service (I could tell he was very thorough). He was extremely personable and knowledgeable. I wholeheartedly recommend this company for their honesty and courteous service, always.
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By Brenda D. on 12/21/17
Renier did a Great job on a new HVAC system install. Dobbs was the best price quote. Thanks!
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CALL TO SCHEDULE
770-445-8923

Select any employee to see all their reviews.

Keith D
6 Years
Rating:
60 total reviews!
Brad N
3 Years
Rating:
44 total reviews!
Madison
1 Year
Rating:
(8 total reviews)
Scott S
10 Years
Rating:
(6 total reviews)
Brittney L
1 Year
Rating:
(3 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period DOBBS Heating and Air, inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at DOBBS Heating and Air, inc.. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
770-445-8923
Madison has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
8 total reviews
By Yvonne H. on 05/10/18
I certainly am impressed with Scott's visit to my home. He always is very polite and explains everything that he is doing. He makes the visit enjoyable, for sure.

By John A. on 04/28/18
where customer service still means something !!!! I contacted Dobbs to go an inspection of my HVAC systems as I had not had one done in a very long time. Their Technician Scott came to my home and it wasn't long before I just got a very comforting feeling that thi...
(View More)
where customer service still means something !!!! I contacted Dobbs to go an inspection of my HVAC systems as I had not had one done in a very long time. Their Technician Scott came to my home and it wasn't long before I just got a very comforting feeling that this guy knew his stuff and more importantly, was a decent honest man. he spent an amazing amount of time with the inspection , pointing out concerns I needed to be aware of and providing recommendations and showing me how to keep things properly maintained going forward. he answered all my questions and explained things in a manner I could understand, not just a bunch of technical gobbledy gook. This man treated me in a way he would want someone to treat his own family. I found him to be very knowledgeable, professional and a very engaging, personable gentleman. He resolved the immediate issues and provided recommendations for consideration for longer term. I could not have been more happy with the level of service and professionalism. From the front office (Miss Madison) to the technician on the job (Scott), this is a class operation! they don't just talk customer service, they put it into action by the way they conduct themselves and their business. I would absolutely use them again and highly recommend them to others.
(View Less)

By Brent N. on 03/27/18
Wonderful team at Dobbs! Everyone is so professional and knowledgeable. They have taken care of us for years, and we will continue with them for years to come.

By Donald W. on 03/07/18
Been about two years ago since Dobbs had installed our heating and air system. We have never had any trouble with the equipment. Our old system was here in the model when we bought it 24 years ago. It was tired. The air conditioner works so well compared to the old...
(View More)
Been about two years ago since Dobbs had installed our heating and air system. We have never had any trouble with the equipment. Our old system was here in the model when we bought it 24 years ago. It was tired. The air conditioner works so well compared to the old one, my Bride calls it the Frostbite 6000. They recently came out for their annual check and everything was, the tech was especially nice. His name was Chris, was knowledgeable, courteous and very friendly. I have not hesitated to recommend Dobbs to any of our friends and family. They are the one company you do not to forget when trouble strikes.
(View Less)

By Ashley T. on 01/19/18
Madison and Tracey were so kind and patient with me as I asked all of my questions about installing a new furnace. I was given a fantastic quote, and Brad did a great job of installing the furnace. The day after the installation, I was contacted to make sure everyt...
(View More)
Madison and Tracey were so kind and patient with me as I asked all of my questions about installing a new furnace. I was given a fantastic quote, and Brad did a great job of installing the furnace. The day after the installation, I was contacted to make sure everything was working properly or if they could help me in any way. Fantastic customer service—thank you!!
(View Less)

By Robert S. on 01/12/18
Great company. Prompt. Reliable, friendly, always do a great job. Been a customer for 7 years and will continue for many more.

By Relita P. on 01/10/18
Dobb's satisfied a next day service request for my HVAC. Madison afforded great customer service when scheduling a convenient service appointment. Upon Chris arriving to my home he greeted me in a polite and professional manner, explained what he'd be inspecting, s...
(View More)
Dobb's satisfied a next day service request for my HVAC. Madison afforded great customer service when scheduling a convenient service appointment. Upon Chris arriving to my home he greeted me in a polite and professional manner, explained what he'd be inspecting, shared various updates during his inspection and concluded by thoroughly explaining his findings. Dobb's offered a reasonable price point and while I definitely don't want any further HVAC issues to surface, I'll definitely call Dobb's to provide service again.
(View Less)

By Alex on 01/03/18
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