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(215) 638-1800
By Philip I. on 06/14/18
HE WAS OUTSTANDING. ANSWERED ALL MY QUESTIONS. TOOK EVERYTHING OUT OF HIS WAY AND REPLACED IT.

By Patricia F. on 06/13/18
Great Customer Service : Arrived on time for the job. They explained the process to use step by step. I highly recommend this team for other jobs. Excellent job done. thanks.

By Fred R. on 06/11/18
The team from Custom Aire was great. It has been 5 days since our installation of our new air conditioner and we're all very comfortable and cool at our house now. Thanks

By John M. on 06/08/18
Joe was professional and very clear with his explanation of what was needed to get my air conditioner up to peak performance. Joe was very easy to talk to and very knowledgeable about his business. I give Joe my highest recommendation.

By Fred R. on 06/08/18
Thank you Custom Aire. Your technicians (Joe and Mike) were prepared to do the job, on time, courteous, and did a great job cleaning up after they were done. We're looking forward to keeping cool this summer thanks to you. -Fred Rizzo

By Gail B. on 06/06/18
Kevin was very neat and efficient with his work. He was in and out quickly and seemed to be on top of all that needed to be done. I appreciate his expertise.

By Bob N. on 06/06/18
(no comment)

By William G. on 06/05/18
(no comment)

By Alex V. on 06/05/18
Very efficient and friendly. Quickly done.

By diane b. on 06/05/18
Very knowledgeable and always figures out what's going on with my system. Also very polite.

By Michael F. on 06/04/18
I have been using Custom Aire for several years , with a service agreement on a system that they did not install. All of the techs have been professional , helpful and informaative.The last Tech who was out Joseph W. had to tell me that his recommendation was for a...
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I have been using Custom Aire for several years , with a service agreement on a system that they did not install. All of the techs have been professional , helpful and informaative.The last Tech who was out Joseph W. had to tell me that his recommendation was for a new unit. My Outdoor unit had no coolant, and that what it would cost to fill, check for leeks, repair and refill would be costly, and there wouldn't be any guarantee that that couldn't be more leeks. The older coolant is getting more expensive, and is not a covered by the service agreement. Again he was professional, personable and informative. Dan M. from sales was out as soon as he could be, went over our options, gave me a quote, set a date and was even able to have the service agreement I wouldn't need for the failed system credited. Over two days Tom M. and Tony W. the installation team removed my old system, a humidifier I would no longer be using and installed the new system. Tom answering all of my questions, most due to bad experiences with another company, and making sure I was familiar with all of the new equipment..Tony not only put up with but liked my over protective Wheaten terrier, and laughed the entire time he put the thermostat in while entertaining my dog. . The house was spotless each day when they left, and the new equipment is immaculate and running Great, could not have been finished at a better time, that day and the next were humid with the temps climbing, the look of Pure Joy on My Wife's face when she came home to a cool house made my day. Yes it was a long post, but they EARNED every word. You will get a professional job, fair price and quality products and customer service with Custom Aire.
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By Michael F. on 06/04/18
I have been using Custom Aire for several years , with a service agreement on a system that they did not install. All of the techs have been professional , helpful and informaative.The last Tech who was out Joseph W. had to tell me that his recommendation was for a...
(View More)
I have been using Custom Aire for several years , with a service agreement on a system that they did not install. All of the techs have been professional , helpful and informaative.The last Tech who was out Joseph W. had to tell me that his recommendation was for a new unit. My Outdoor unit had no coolant, and that what it would cost to fill, check for leeks, repair and refill would be costly, and there wouldn't be any guarantee that that couldn't be more leeks. The older coolant is getting more expensive, and is not a covered by the service agreement. Again he was professional, personable and informative. Dan M. from sales was out as soon as he could be, went over our options, gave me a quote, set a date and was even able to have the service agreement I wouldn't need for the failed system credited. Over two days Tom M. and Tony W. the installation team removed my old system, a humidifier I would no longer be using and installed the new system. Tom answering all of my questions, most due to bad experiences with another company, and making sure I was familiar with all of the new equipment..Tony not only put up with but liked my over protective Wheaten terrier, and laughed the entire time he put the thermostat in while entertaining my dog. . The house was spotless each day when they left, and the new equipment is immaculate and running Great, could not have been finished at a better time, that day and the next were humid with the temps climbing, the look of Pure Joy on My Wife's face when she came home to a cool house made my day. Yes it was a long post, but they EARNED every word. You will get a professional job, fair price and quality products and customer service with Custom Aire.
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By Michael F. on 06/04/18
I have been using Custom Aire for several years , with a service agreement on a system that they did not install. All of the techs have been professional , helpful and informaative.The last Tech who was out Joseph W. had to tell me that his recommendation was for a...
(View More)
I have been using Custom Aire for several years , with a service agreement on a system that they did not install. All of the techs have been professional , helpful and informaative.The last Tech who was out Joseph W. had to tell me that his recommendation was for a new unit. My Outdoor unit had no coolant, and that what it would cost to fill, check for leeks, repair and refill would be costly, and there wouldn't be any guarantee that that couldn't be more leeks. The older coolant is getting more expensive, and is not a covered by the service agreement. Again he was professional, personable and informative. Dan M. from sales was out as soon as he could be, went over our options, gave me a quote, set a date and was even able to have the service agreement I wouldn't need for the failed system credited. Over two days Tom M. and Tony W. the installation team removed my old system, a humidifier I would no longer be using and installed the new system. Tom answering all of my questions, most due to bad experiences with another company, and making sure I was familiar with all of the new equipment..Tony not only put up with but liked my over protective Wheaten terrier, and laughed the entire time he put the thermostat in while entertaining my dog. . The house was spotless each day when they left, and the new equipment is immaculate and running Great, could not have been finished at a better time, that day and the next were humid with the temps climbing, the look of Pure Joy on My Wife's face when she came home to a cool house made my day. Yes it was a long post, but they EARNED every word. You will get a professional job, fair price and quality products and customer service with Custom Aire.
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By Carol P. on 06/03/18
Tony - Thanks for the excellent job.

By Jonathan K. on 06/02/18
We have used Custom Air purchase and install a new HVAC system and to service for the new system (two floors) and another (two floors). We are very pleased with the work and the fact that any difficulties were quickly resolved by the service manager. We recommend Custom Aire.

By Noel H. on 06/01/18
Jim Crossley was Exceptional!

By Patricia R. on 05/30/18
Joseph who came to do our maintenace service from Custom Aire was very knowledgable and knew exactly what he was doing. He was a pleasure to have him service us. Hope we get Joseph in the future but so far, all of the Custom Aire employees are great

By Robert S. on 05/19/18
We chose Customaire for our HVAC replacement based on price and the fact that their trucks are always seen in our neighborhood (seemed like a good sign). The work was done on-time and professionally, the installers were friendly and were careful not to make a mess....
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We chose Customaire for our HVAC replacement based on price and the fact that their trucks are always seen in our neighborhood (seemed like a good sign). The work was done on-time and professionally, the installers were friendly and were careful not to make a mess. They also made sure to explain all the ins and out of our new system.
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By Karen L. on 05/15/18
Excellent service. Early, informative, thorough, no mess.

By Robert S. on 05/15/18
After shopping around for a company to replace our 20-year old HVAC system we went with Custom Aire based on price and the frequency with which we see their trucks in our Philly neighborhood. Our installation was done on time and with no hassles. Installer Joe and ...
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After shopping around for a company to replace our 20-year old HVAC system we went with Custom Aire based on price and the frequency with which we see their trucks in our Philly neighborhood. Our installation was done on time and with no hassles. Installer Joe and his helpers were polite, efficient and took care to keep our house as clean as possible during the job. Joe was especially helpful in explaining things we'd need to know about our new system.
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(215) 638-1800

Select any employee to see all their reviews.

Jon K
Rating:
11 total reviews!
Custom Aire Team
Rating:
8 total reviews!
Kevin C
Rating:
(8 total reviews)
Joseph W
Rating:
(7 total reviews)
James C
Rating:
(7 total reviews)
Jeff S
Rating:
(6 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Custom Aire has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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