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Crystal Heating and Cooling | 3 Cave Industrial Dr | Crystal City, MO 63028

* Total number of reviews and star-ratings are based on data collected during the time period Crystal Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

By Laura I. on 08/23/19

Very helpful, professional, and friendly.

By Aaron S. on 08/22/19

Darren was a great Technician. Pleasant and respectful. He did a wonderful job of communicating with me and answering my questions.

By John G. on 08/19/19

Darren was very helpful when our air conditioner needed service. He got here quickly and got it working again in no time!

By paul k. on 08/19/19

will did a great job diagnosing and fixing our a/c

By Nancy M. on 08/16/19

Will was very knowledgeable, thorough, and polite. He presented me with future options for my aging units--no rush; no pressure.

By John T. on 08/10/19

Trent ******* did a very good job cleaning and checking our air conditioner

By carol a. on 08/02/19

5 stars are simply not enough to aptly define the superlative service that we experienced with Crystal Heating and Tony Z. I called at 8:10a.m. At 8:55 Tony, a friendly, professional and efficient technician, arrived. By 9:30a.m. air conditioner repaired, house ...
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By Judy F. on 08/02/19

Will ***** was very professional as he did the ac maintenance call on August 2, 2019. We appreciate the time he spent explaining the required services needed. We have been very pleased with the maintenance agreement we have used for the past 20 years with Crystal Heating and Cooling.

By Phyllis C. on 07/26/19

My guy was at my house within 2 hours. He was so polite. Fixed my antique AC quickly. And I don't feel scammed at all. Pricing was very fair and reasonable.

By Jay D. on 07/25/19

The service technician recognize a problem with our Geothermal system that had been overlooked by others. We fixed it, restored full power, and I immediately signed up to the regular maintenance plan.

By Jay D. on 07/25/19

An honest repairman! For our Geothermal system, the previous repairmen had missed/overlooked a very fundamental maintenance issue which diminished our system's power. He solved it, and we signed up immediately for the routine service plan.

By Kathryn R. on 07/23/19

Duane, office personnel was very helpful and polite, excellent with getting a service technician to my house today. Cary J, service technician was polite, explained what was doing cleaned the unit inside and out, replaced the capacitor, did a complete maintenance on the A/C.

By Kathryn R. on 07/23/19

Excellent personnel on the phone. Service professional was excellent polite, explained what he was doing, replaced the capacitor, did a complete inspection and cleaned the unit inside and out.

By Judy S. on 07/20/19

We were very happy to see Will arrive when you said he would. His expertise in fixing our problem was very good. He was very courteous and took time to explain and answer my questions. Good Company Man!

By Jim H. on 07/19/19

Trent was here on quick notice, diagnosed our system and gave us recommendations. He seems knowledgeable and was courteous. Thanks to Trent and Crystal HVAC for responding so quickly. It is hot here and our air conditioning was acting unusual.

By nancy h. on 07/19/19

Trent was on time .friendly.very professional and did a very through job. I will definitely tell my friends

By Loreen G. on 07/18/19

Outstanding customer service by the technician, Will. He had the part needed in his truck and had the unit up and running in just a few minutes. He was efficient, knowledgeable and friendly, even though he was working in the rain!

By Loreen G. on 07/18/19

By Francis J. C. on 07/16/19

We recently had the annual checkup of our 22 year old A/C system. Upon doing so we couldn't have been more pleased with the technician Ronnie S. who was extremely knowledgeable and informative about how we could get the best performance in the future from our unit. We were quite impressed with his thoroughness as he went about testing the various aspects of the unit and the effort he expended in making sure everything was operating properly . Ronnie S. truly did an exceptional job and we would prefer that in the future he be assigned to service our Heating and Cooling System .
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Jason F

Rating:

(28 total reviews)

Chris S

1 Year

Rating:

(22 total reviews)

Joe K

Rating:

(21 total reviews)

Adrian I

Customer Service Rep.

Rating:

(8 total reviews)

Tony Z

Rating:

(6 total reviews)

Larell C

Customer Service Rep.

Rating:

(2 total reviews)

1. Choose a Service Pro

Adrian I.
Andy P.
Cary J.
Chad O.
Chris S.
Cory W.
Darren H.
Duane G.
Gary T.
Gayle E.
Heather S.
Jason F.
Joe K.
Larell C.
Mark E.
Ron G.
Ronnie S.
Samantha B.
Stormy W.
Tony H.
Tony Z.
Trent R.
Will L.

Customer service is always a top priority at Crystal Heating and Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

Select any employee to see all their reviews.

1. Choose a Service Pro

Adrian I.

Andy P.

Cary J.

Chad O.

Chris S.

Cory W.

Darren H.

Duane G.

Gary T.

Gayle E.

Heather S.

Jason F.

Joe K.

Larell C.

Mark E.

Ron G.

Ronnie S.

Samantha B.

Stormy W.

Tony H.

Tony Z.

Trent R.

Will L.

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