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By Joyce M. on 10/31/20
no comment

By ANN P. on 10/27/20
no comment

By Sam D. on 10/22/20
Joe was very professional. He informed me of all my options and performed the service well and quickly. He was pleasant and helpful with all my questions.

By Lou B. on 10/20/20
Subnet controller failure causing iComfort thermostat to fail. Complete system check inside & outside. Service call and drain flush resulting in no part replacements.

By Mike W. on 10/20/20
Came out same day I called at the scheduled time. Provided "extended warranty" without hesistation. I appreciate Joe's above and beyond service.

By Aliya L. on 10/19/20
Joe G has serviced our systems for several years....always professional, punctual and customer service oriented. We are very pleased with Crawford Services and Joe!

By Steven L. on 10/13/20
Very pleased with the Crawford staff and service people. Repair was done as promised and we have since recommended Crawford to several neighbors.

By STEVEN M. on 10/02/20
Joe arrived on time and with equipment to do great job. Asked if we needed any other assistance. Very polite, professional, and friendly. Appreciate good service.

By Santeri L. on 10/02/20
Manuel and his son were really great. Quick and very professional. The Lennox system they installed works perfectly and is super quiet. I highly recommend this team. Great experience!!

By Leslie R. on 09/25/20
no comment

By Kipp A. W. on 09/25/20
We had an HVAC service tech for 20yrs, he retired and we began our search for another.... We went through three companies and their techs to start and selected Crawford... strictly because of the tech Joe Gil who was extremely knowledgeable and rooted out the cause...
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We had an HVAC service tech for 20yrs, he retired and we began our search for another.... We went through three companies and their techs to start and selected Crawford... strictly because of the tech Joe Gil who was extremely knowledgeable and rooted out the cause in no time which was low R-22. The other techs tried to determine the cause by guesswork, the other tech(s) figured to remedy the issue would cost $3,400 -to full replacement of a 5-ton unit @ $14,000 . Joe found no such problems as suggested the high dollar boys, by inspection and as such won the business and hopefully and us as a long-term customer.
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By C G. on 09/06/20
Kenji Pearce arrived on time to assess my HVAC needs. He was very thorough, explaining the process to determine what I wanted and what options were available. Once I decided what system I wanted based on his recommendations, the one-visit install was scheduled pro...
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Kenji Pearce arrived on time to assess my HVAC needs. He was very thorough, explaining the process to determine what I wanted and what options were available. Once I decided what system I wanted based on his recommendations, the one-visit install was scheduled promptly and completed very professionally. I was very favorably impressed with Kenji as well as the install team of Manuel Zapata and Jose Zapata.
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By Rev. Richard S. De W. on 09/05/20
So very grateful for Polo’s professionalism and completeness throughout a day long, 8am to 6:30 pm HVAC installation in our home. He was warm, engaging and committed to doing all of it with excellence. He and his assistant Oscar were a pleasure to have in charg...
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So very grateful for Polo’s professionalism and completeness throughout a day long, 8am to 6:30 pm HVAC installation in our home. He was warm, engaging and committed to doing all of it with excellence. He and his assistant Oscar were a pleasure to have in charge of this project. Thank you again and again Polo.
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By Jeffrey S. on 09/03/20
Joe G. was awesome. Extremely professional and courteous. Arrived ahead of schedule and got us back up and running in minimal time. Didn't try to sell me something I didn't need like most HVAC companies.

By J M. on 08/26/20
Worst fear living in Texas during the summer heat, AC System not working and on top of that stops working on a weekend. Contacted Crawford Services and Joe Gill came to our rescue. Joe is very knowledgeable, professional and friendly. He quickly diagnosed the pr...
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Worst fear living in Texas during the summer heat, AC System not working and on top of that stops working on a weekend. Contacted Crawford Services and Joe Gill came to our rescue. Joe is very knowledgeable, professional and friendly. He quickly diagnosed the problem and had everything he needed to get it up and cooling again. Joe explained the system issues and took the time to answer all our questions. We will be using Joe and Crawford Services in the future.
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By Don B. on 08/26/20
no comment

By Camille J. on 08/25/20
Joe was super helpful and courteous.

By Jim R. on 08/14/20
Our Lennox AC unit was stopping frequently. Crawford tech Nathan ***** narrowed it down to a particular part he replaced and indicated if that didn't fix it there was only 1 other possibility. He documented that if it happened again they would credit us back the co...
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Our Lennox AC unit was stopping frequently. Crawford tech Nathan ***** narrowed it down to a particular part he replaced and indicated if that didn't fix it there was only 1 other possibility. He documented that if it happened again they would credit us back the cost of the part he replaced. He was thorough, professional, and friendly. The way he tested everything after replacing the part and explained everything really instilled confidence in him and his technical knowledge/experience. Crawford Services has been good to us throughout this experience.
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By Mark F. on 08/12/20
no comment

By RJ R. on 08/01/20
Best AC install ever. Kind, knowledgeable, on time and courteous. respectful of the property and patient with the install process. Wish I had chosen Crawford Services on the first unit install. Manuel Zapata and his son Jose were great guys and did an awesome job. ...
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Best AC install ever. Kind, knowledgeable, on time and courteous. respectful of the property and patient with the install process. Wish I had chosen Crawford Services on the first unit install. Manuel Zapata and his son Jose were great guys and did an awesome job. Highly recommend them.
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214-271-8800

Select any employee to see all their reviews.

Misael R
20 Years
Rating:
(37 total reviews)
Armando D
3 Years
Rating:
(33 total reviews)
Manuel Z
18 Years
Rating:
(26 total reviews)
Jesus O
10 Years
Rating:
(22 total reviews)
Floyd W
3 Years
Rating:
(20 total reviews)
Polo C
4 Years
Rating:
(18 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Crawford Services, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Crawford Services, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Richard M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
49 total reviews
I have worked for Crawford Services for over 25 years. I grew up in the Fort Worth area, and enjoy playing pool and seeing old friends.
By Bruce D. on 03/29/19
Crawford services has been my semi annual ac semi annual ac service provider for many years . They are always on time and do a very through job letting me know of any potential problems before they become major ones .

By Jeff C. on 12/19/18
My system was installed in 1993 Richard was part of the original install before I purchased the house. Richard Martinez has been doing by Bi-Annual Preventative Maintenance since 1996. Love the man's work.... Very Professional and always does only what is needed to...
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My system was installed in 1993 Richard was part of the original install before I purchased the house. Richard Martinez has been doing by Bi-Annual Preventative Maintenance since 1996. Love the man's work.... Very Professional and always does only what is needed to be done, and what should be done. My system still runs very well (way longer than a well taken care of system should run) Thanks to Richard @ Crawford Services If you choose to use Crawford Services, I recommend that you request ONLY Richard Martinez as I have for 22 years.... Jeff
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By Jeff C. on 12/19/18
My system was installed in 1993 Richard was part of the original install before I purchased the house. Richard Martinez has been doing by Bi-Annual Preventative Maintenance since 1996. Love the man's work.... Very Professional and always does only what is needed to...
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My system was installed in 1993 Richard was part of the original install before I purchased the house. Richard Martinez has been doing by Bi-Annual Preventative Maintenance since 1996. Love the man's work.... Very Professional and always does only what is needed to be done, and what should be done. My system still runs very well (way longer than a well taken care of system should run) Thanks to Richard @ Crawford Services If you choose to use Crawford Services, I recommend that you request ONLY Richard Martinez as I have for 22 years.... ****
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By Fred M. on 12/09/18
We were very pleased with the quality of service that we received from Richard. He was polite, friendly and very thorough. It was a cold rainy day and he didn't hesitate to brave the weather and completely corrected our problem we were having with our heat pump. We...
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We were very pleased with the quality of service that we received from Richard. He was polite, friendly and very thorough. It was a cold rainy day and he didn't hesitate to brave the weather and completely corrected our problem we were having with our heat pump. We will request Richard for our next repair/maintenance
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By John L. on 12/06/18
Richard is a great representative and technician for Crawford. He prompt, conscientious, friendly and goes out of his way to give added advise when necessary. We always depend on Richard and Crawford for out maintenance requirements. John Lynch

By Erie P. on 11/27/18
Richard is always polite and friendly and he always let you know what procedures he is performing he really knows his job

By Paul G. on 11/16/18
I have had Richard as our technician for years. He is the technician I request for my service. I trust his judgement and honesty for his service he does. His professionalism is outstanding.

By Joyce H. on 11/13/18
Have used Crawford and its predecessor Air Rite for many years. Always ask for Richard M. He is great

By Ken M. on 07/16/18
Richard is a very competent HVAC tech. Crawford Services has been servicing my system since it was installed in 2007. Any and all issues have been fixed to my satisfaction.

By David B. on 07/05/18
Crawford Air is an excellent a/c service company with great communications regarding when service personnel will show up to perform their service. Richard M. has services our unit multiple times and is very personable while being professional. I highly recommend Cr...
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Crawford Air is an excellent a/c service company with great communications regarding when service personnel will show up to perform their service. Richard M. has services our unit multiple times and is very personable while being professional. I highly recommend Crawford Air for your a/c services.
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By Charlotte P. on 06/21/18
Terrific service

By John B. on 05/23/18
Over many years, we have found Richard to be friendly ,honest, professional, and very competent. His work has always been superior in quality.

By John B. on 05/21/18
Over many years, we have found Richard to be friendly ,honest, professional, and very competent. His work has always been superior in quality.

By Joyce P. on 05/17/18
The service I received from Richard at Crawford Services was excellent. He does his job so good and I appreciate him very much. I would recommend him without hesitation to anyone.

By Joyce P. on 05/17/18
Excellent service and very knowlegable and helpful. Crawford Services is very lucky to have Richard as an employee. I appreciate him very much.

By Paul A. on 05/08/18
Richard has always been most professional and competent, even before Crawford purchased AirRite. Best guy ever.

By Paul E. on 05/01/18
Richard did an excellent job tracking down the problem with my A/C unit and repaired it to my satisfaction in a very short time. Made some good recommendations on saving me money on future service calls as well. Crawford Services has a new customer thanks to Richar...
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Richard did an excellent job tracking down the problem with my A/C unit and repaired it to my satisfaction in a very short time. Made some good recommendations on saving me money on future service calls as well. Crawford Services has a new customer thanks to Richards professional service.
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By Tina B. on 04/23/18
Richard did a great job! I was very impressed.

By Paul G. on 04/21/18
great service technician. Richard has been our technician for 15yr.+ I request him every year for my heating and cooling maintenance service.

By Tony A. on 04/21/18
Excellent service as always. My concern is the 5 hour window that we are given, this is not reasonable to ask a customer to wait for service. I suggest a 2-3 hour window, and you can always call if someone is available to come earlier, or may come later.have one ...
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Excellent service as always. My concern is the 5 hour window that we are given, this is not reasonable to ask a customer to wait for service. I suggest a 2-3 hour window, and you can always call if someone is available to come earlier, or may come later.have one or two If you need to have more technicians, then get them, and have enough to respond in the 2-3 hour window. Thank you tony
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