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Absolutely fantastic! Showed up when stated and kept me informed of any changes. Clean and efficient about the business at hand. Joe Gil was very patient and explained everything clearly. He came with badges clearly displayed.
Only 4/5 stars due to the change in price of annual fee went up higher than expected. But still very satisfied with this company.
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Joe Gil came to do our fall maintenance this afternoon. He did a very good job with the maintenance, explaining what he was doing and what he found. He also answered some questions for us on our new network-connected thermostats. He also mentioned some ways to s...
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Joe Gil came to do our fall maintenance this afternoon. He did a very good job with the maintenance, explaining what he was doing and what he found. He also answered some questions for us on our new network-connected thermostats. He also mentioned some ways to save money with our system. He was very knowlegeable on our system and always had an answer when we asked questions. I would most certainly highly recommend Joe and Crawford Services for those people looking for maintenance or a new system for A/C and heating.
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Joe arrived on schedule, called me by name and stated he was Joe Gil with Crawford Services. He was in uniform (work), neat and had all his tools with him. He had the filters he was suppose to bring and stated they are a new design. He had his shoe protectors ...
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Joe arrived on schedule, called me by name and stated he was Joe Gil with Crawford Services. He was in uniform (work), neat and had all his tools with him. He had the filters he was suppose to bring and stated they are a new design. He had his shoe protectors and went to the air-conditioner closet. He was very quite, checked the service area and moved to the out side unit. He was very knowledgeable and efficient. He pointed out here was an adjustment needed on the wall thermostat which he corrected. He checked the outside unit and found no problems. When finished he reviewed what he had done gave me the invoice and list of what he had done. I gave him the check. Joe was polite, friendly and very efficient.
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On 11/6/2019 Jesus Ortiz and Roberto Reyes installed a new HVAC system at our house. They were both kind, courteous, very professional and patient in answering questions. They were working very hard and. from what I can tell as a non HVAC professional, they did a f...
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On 11/6/2019 Jesus Ortiz and Roberto Reyes installed a new HVAC system at our house. They were both kind, courteous, very professional and patient in answering questions. They were working very hard and. from what I can tell as a non HVAC professional, they did a fantastic job. Everything looks very neat and tidy and the equipment in the attic is even very nicely labeled. Two thumbs up for Jesus and Roberto. I highly recommend them. Thank you for doing a great job!
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Our A/C unit stopped working today and of course it was 95 degrees out. Called Crawford for around 1:30 and the technician joe Gil showed up a little after 4:30. We're glad that we were able to get somebody out on such short notice. Joe was quick on the diagnosi...
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Our A/C unit stopped working today and of course it was 95 degrees out. Called Crawford for around 1:30 and the technician joe Gil showed up a little after 4:30. We're glad that we were able to get somebody out on such short notice. Joe was quick on the diagnosis which was the fan motor. He had everything wrapped up by 6:00. We're happy campers now that it's getting cooler. Our dog definitely appreciates it.
Very professional and informative.
We Are on a yearly service contract and it's nice to know we can always count on Crawford.
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Richard Martinez with Crawford did a great job eliminating the condensate dripping issue with my unit. It involved a lot of messy cleaning of the insdes and outsides of various lines and coils, and Richard's attitude, explanations, and thorough cleanup were greatly appreciated.
We have been a customer of Crawford Services since 2013. During our maintenance check for the summer, Joe suspected there was a leak in the systems. After a diagnostic test, it was confirmed.
The following week, both Floyd and Joe began the process of changing o...
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We have been a customer of Crawford Services since 2013. During our maintenance check for the summer, Joe suspected there was a leak in the systems. After a diagnostic test, it was confirmed.
The following week, both Floyd and Joe began the process of changing out the bad coils.
The job was completed, the units are running efficiently. This is a company who's employees know what they are doing, know what they are diagnosing, and make every effort to make the customer happy.
I am a happy customer. I will continue to refer anyone who needs HVAC or plumbing needs to Crawford Services !
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Customer service is always a top priority at Crawford Services, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.
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Richard M
has a 5-Star rating and leads the company in total reviews,
making this pro a ReviewBuzz Rockstar!





43 total reviews
I have worked for Crawford Services for over 25 years. I grew up in the Fort Worth area, and enjoy playing pool and seeing old friends.
Richard Martinez with Crawford did a great job eliminating the condensate dripping issue with my unit. It involved a lot of messy cleaning of the insdes and outsides of various lines and coils, and Richard's attitude, explanations, and thorough cleanup were greatly appreciated.
I have been a customer with Crawford, previously AirRite since approximately 2007. I am always pleased with how caring and thorough the office staff is. I no longer have to request Richard M as my service technician. I can count on him to complete my maintenanc...
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I have been a customer with Crawford, previously AirRite since approximately 2007. I am always pleased with how caring and thorough the office staff is. I no longer have to request Richard M as my service technician. I can count on him to complete my maintenance check every six months as though it is his own. I know this is why my system keeps me cool in the Summer and warm in the Winter, without any interruptions. I can't imagine any one else maintaining my system. No worries! Kudos to Richard and the Staff.
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I had a plumber come to investigate a smell. He was very knowledgeable and friendly. He made some recommendations but suggested an AC technician come out as well. The AC tech was also very nice and seemed to know his stuff. He did a minor repair and also made some ...
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I had a plumber come to investigate a smell. He was very knowledgeable and friendly. He made some recommendations but suggested an AC technician come out as well. The AC tech was also very nice and seemed to know his stuff. He did a minor repair and also made some recommendations. Both seemed like competent, trustworthy guys, and the office staff who scheduled the appointments were also nice and helpful.
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Richard is extremely meticulous and thorough. He takes his work seriously and will not leave the customer until the job if done right. If you want something done fast, look elsewhere. But if you want your unit serviced professionally and efficiently, Richard is your technician.
My system was installed in 1993 Richard was part of the original install before I purchased the house. Richard Martinez has been doing by Bi-Annual Preventative Maintenance since 1996. Love the man's work.... Very Professional and always does only what is needed to...
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My system was installed in 1993 Richard was part of the original install before I purchased the house. Richard Martinez has been doing by Bi-Annual Preventative Maintenance since 1996. Love the man's work.... Very Professional and always does only what is needed to be done, and what should be done. My system still runs very well (way longer than a well taken care of system should run) Thanks to Richard @ Crawford Services If you choose to use Crawford Services, I recommend that you request ONLY Richard Martinez as I have for 22 years.... Jeff
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My system was installed in 1993 Richard was part of the original install before I purchased the house. Richard Martinez has been doing by Bi-Annual Preventative Maintenance since 1996. Love the man's work.... Very Professional and always does only what is needed to...
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My system was installed in 1993 Richard was part of the original install before I purchased the house. Richard Martinez has been doing by Bi-Annual Preventative Maintenance since 1996. Love the man's work.... Very Professional and always does only what is needed to be done, and what should be done. My system still runs very well (way longer than a well taken care of system should run) Thanks to Richard @ Crawford Services If you choose to use Crawford Services, I recommend that you request ONLY Richard Martinez as I have for 22 years.... ****
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We were very pleased with the quality of service that we received from Richard. He was polite, friendly and very thorough. It was a cold rainy day and he didn't hesitate to brave the weather and completely corrected our problem we were having with our heat pump. We...
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We were very pleased with the quality of service that we received from Richard. He was polite, friendly and very thorough. It was a cold rainy day and he didn't hesitate to brave the weather and completely corrected our problem we were having with our heat pump. We will request Richard for our next repair/maintenance
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