CALL TO SCHEDULE
214-271-8800
By Yolanda H. on 11/26/19
Absolutely fantastic! Showed up when stated and kept me informed of any changes. Clean and efficient about the business at hand. Joe Gil was very patient and explained everything clearly. He came with badges clearly displayed. Only 4/5 stars due to the change in ...
(View More)
Absolutely fantastic! Showed up when stated and kept me informed of any changes. Clean and efficient about the business at hand. Joe Gil was very patient and explained everything clearly. He came with badges clearly displayed. Only 4/5 stars due to the change in price of annual fee went up higher than expected. But still very satisfied with this company.
(View Less)

By Virginia C. on 11/21/19
Joe Gil came to do our fall maintenance this afternoon. He did a very good job with the maintenance, explaining what he was doing and what he found. He also answered some questions for us on our new network-connected thermostats. He also mentioned some ways to s...
(View More)
Joe Gil came to do our fall maintenance this afternoon. He did a very good job with the maintenance, explaining what he was doing and what he found. He also answered some questions for us on our new network-connected thermostats. He also mentioned some ways to save money with our system. He was very knowlegeable on our system and always had an answer when we asked questions. I would most certainly highly recommend Joe and Crawford Services for those people looking for maintenance or a new system for A/C and heating.
(View Less)

By Joe Ann S. on 11/19/19
Joe arrived on schedule, called me by name and stated he was Joe Gil with Crawford Services. He was in uniform (work), neat and had all his tools with him. He had the filters he was suppose to bring and stated they are a new design. He had his shoe protectors ...
(View More)
Joe arrived on schedule, called me by name and stated he was Joe Gil with Crawford Services. He was in uniform (work), neat and had all his tools with him. He had the filters he was suppose to bring and stated they are a new design. He had his shoe protectors and went to the air-conditioner closet. He was very quite, checked the service area and moved to the out side unit. He was very knowledgeable and efficient. He pointed out here was an adjustment needed on the wall thermostat which he corrected. He checked the outside unit and found no problems. When finished he reviewed what he had done gave me the invoice and list of what he had done. I gave him the check. Joe was polite, friendly and very efficient.
(View Less)

By David B. on 11/14/19
Joe Gill, service technician for Crawford Services, Inc., does an excellent job. He is willing to answer any questions we have and always fully explains the service provided. He also offers tips to help us maintain our unit and keep it operating at its best.

By Sharon C. on 11/14/19
Joe was absolutely great once again. He was out for a heating tune up and made sure we were good to go for winter. Joes the man!

By Wolfgang H. on 11/11/19
On 11/6/2019 Jesus Ortiz and Roberto Reyes installed a new HVAC system at our house. They were both kind, courteous, very professional and patient in answering questions. They were working very hard and. from what I can tell as a non HVAC professional, they did a f...
(View More)
On 11/6/2019 Jesus Ortiz and Roberto Reyes installed a new HVAC system at our house. They were both kind, courteous, very professional and patient in answering questions. They were working very hard and. from what I can tell as a non HVAC professional, they did a fantastic job. Everything looks very neat and tidy and the equipment in the attic is even very nicely labeled. Two thumbs up for Jesus and Roberto. I highly recommend them. Thank you for doing a great job!
(View Less)

By Joe D. on 11/07/19
Joe G. recently performed our annual preventive maintenance system check and, as usual, was punctual, knowledgeable and efficient. We have trusted your company for years and Joe should be considered a very valuable asset to your staff. Thanks for the great service.

By Dirk W. on 10/28/19
Joe serviced my newer HVAC. He was on time and communicated clearly. He took time to provide me with information about service plans. I know I am in good hands with Joe. THANKS!!

By Rosalind H M. on 10/26/19
I am always pleased with the service provided by Crawford Services. Joe Gil was knowledgeable and was in and out in no time. No pressure for additional services.

By Martha W. on 10/25/19
Joe is a conscientious and knowledgeable service provider.

By Kelly E. on 10/24/19
Joe G. from Crawford Services came for a service call to our home and he was great. Very professional and kind. He explained everything thoroughly and made suggestions on how to keep our ac/heater running efficently. Great representative for Crawford.

By John B. on 10/04/19
Joe G was helpful and friendly.

By Alon T. on 09/30/19
Joe G provided excellent service, getting our AC back to optimal condition quickly and being up front and transparent about our options.

By Anne L. on 09/27/19
Joe was incredibly professional, told me exactly what he was doing and solved all my problems. He also was flexible enough to help with another problem even though the service desk had mixed up two accounts.

By David f. on 09/26/19
Our A/C unit stopped working today and of course it was 95 degrees out. Called Crawford for around 1:30 and the technician joe Gil showed up a little after 4:30. We're glad that we were able to get somebody out on such short notice. Joe was quick on the diagnosi...
(View More)
Our A/C unit stopped working today and of course it was 95 degrees out. Called Crawford for around 1:30 and the technician joe Gil showed up a little after 4:30. We're glad that we were able to get somebody out on such short notice. Joe was quick on the diagnosis which was the fan motor. He had everything wrapped up by 6:00. We're happy campers now that it's getting cooler. Our dog definitely appreciates it. Very professional and informative. We Are on a yearly service contract and it's nice to know we can always count on Crawford.
(View Less)

By Don W. on 09/24/19
Richard Martinez with Crawford did a great job eliminating the condensate dripping issue with my unit. It involved a lot of messy cleaning of the insdes and outsides of various lines and coils, and Richard's attitude, explanations, and thorough cleanup were greatly appreciated.

By Elizabeth S. on 09/21/19
We have been a customer of Crawford Services since 2013. During our maintenance check for the summer, Joe suspected there was a leak in the systems. After a diagnostic test, it was confirmed. The following week, both Floyd and Joe began the process of changing o...
(View More)
We have been a customer of Crawford Services since 2013. During our maintenance check for the summer, Joe suspected there was a leak in the systems. After a diagnostic test, it was confirmed. The following week, both Floyd and Joe began the process of changing out the bad coils. The job was completed, the units are running efficiently. This is a company who's employees know what they are doing, know what they are diagnosing, and make every effort to make the customer happy. I am a happy customer. I will continue to refer anyone who needs HVAC or plumbing needs to Crawford Services !
(View Less)

By Jim L. on 09/17/19
Jesus Ortiz did quality work on the full system installation

By Ben T. on 09/11/19
plumber Tim R from crawford services, inc., resolved water temperature and related upstairs and downstairs shower issues fo me yesterday. performance now perfect thanks to tim's and crawford's expert help!

By Bob J. on 09/09/19
No Comment
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
214-271-8800

Select any employee to see all their reviews.

Joe G
5 Years
Rating:
139 total reviews!
Crawford Services, Inc. Team
Rating:
129 total reviews!
Jackie G
Customer Service Rep.
3 Years
Rating:
(1 total review)
Janie H
Customer Service Rep.
10 Years
Rating:Just Launched
Mikel W
20 Years
Rating:
(50 total reviews)
Richard M
25 Years
Rating:
(43 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Crawford Services, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
214-271-8800

Customer service is always a top priority at Crawford Services, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
214-271-8800
Richard M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
43 total reviews
I have worked for Crawford Services for over 25 years. I grew up in the Fort Worth area, and enjoy playing pool and seeing old friends.
By Don W. on 09/24/19
Richard Martinez with Crawford did a great job eliminating the condensate dripping issue with my unit. It involved a lot of messy cleaning of the insdes and outsides of various lines and coils, and Richard's attitude, explanations, and thorough cleanup were greatly appreciated.

By Eric H. on 07/28/19
no comment

By Eric H. on 07/28/19
No comment

By Lynette K. on 07/24/19
Richard is one of the most honest and sincere guys out there. We have thoroughly enjoyed him working with us for the past three years. He knows our house inside and out and always takes such good care of us. Thank you Richard.

By Leslie S. on 07/23/19
Prompt

By Kim H. on 07/22/19
I recommend Richard Martinez, Service Tech at Crawford Services. He is knowledgeable and courteous and I trust him to do a good job when he services my AC/Heating!

By Joan V. on 07/16/19
Richard as always did a great job serving the A/C.

By Nadine C. on 07/09/19
I have been a customer with Crawford, previously AirRite since approximately 2007. I am always pleased with how caring and thorough the office staff is. I no longer have to request Richard M as my service technician. I can count on him to complete my maintenanc...
(View More)
I have been a customer with Crawford, previously AirRite since approximately 2007. I am always pleased with how caring and thorough the office staff is. I no longer have to request Richard M as my service technician. I can count on him to complete my maintenance check every six months as though it is his own. I know this is why my system keeps me cool in the Summer and warm in the Winter, without any interruptions. I can't imagine any one else maintaining my system. No worries! Kudos to Richard and the Staff.
(View Less)

By Rosalind M. on 07/05/19
Richard M. Was knowledgeable and professional. He resolved my issue and took care of it in less than an hour. I am very happy with the service I have received from Crawford Services. FIVE STARS

By April B. on 07/03/19
I had a plumber come to investigate a smell. He was very knowledgeable and friendly. He made some recommendations but suggested an AC technician come out as well. The AC tech was also very nice and seemed to know his stuff. He did a minor repair and also made some ...
(View More)
I had a plumber come to investigate a smell. He was very knowledgeable and friendly. He made some recommendations but suggested an AC technician come out as well. The AC tech was also very nice and seemed to know his stuff. He did a minor repair and also made some recommendations. Both seemed like competent, trustworthy guys, and the office staff who scheduled the appointments were also nice and helpful.
(View Less)

By Mike P. on 05/02/19
Richard is extremely meticulous and thorough. He takes his work seriously and will not leave the customer until the job if done right. If you want something done fast, look elsewhere. But if you want your unit serviced professionally and efficiently, Richard is your technician.

By Joyce P. on 04/20/19
An excellent job. I appreciate Richard and all he does. Thank you. more

By Catherine M. on 04/19/19
Great service for decades. Honest and reliable.

By George S. on 04/12/19
Service tech Richard is an outstanding professional! He is friendly, efficient , and utmost reliable.

By Bruce D. on 03/29/19
Crawford services has been my semi annual ac semi annual ac service provider for many years . They are always on time and do a very through job letting me know of any potential problems before they become major ones .

By Jeff C. on 12/19/18
My system was installed in 1993 Richard was part of the original install before I purchased the house. Richard Martinez has been doing by Bi-Annual Preventative Maintenance since 1996. Love the man's work.... Very Professional and always does only what is needed to...
(View More)
My system was installed in 1993 Richard was part of the original install before I purchased the house. Richard Martinez has been doing by Bi-Annual Preventative Maintenance since 1996. Love the man's work.... Very Professional and always does only what is needed to be done, and what should be done. My system still runs very well (way longer than a well taken care of system should run) Thanks to Richard @ Crawford Services If you choose to use Crawford Services, I recommend that you request ONLY Richard Martinez as I have for 22 years.... Jeff
(View Less)

By Jeff C. on 12/19/18
My system was installed in 1993 Richard was part of the original install before I purchased the house. Richard Martinez has been doing by Bi-Annual Preventative Maintenance since 1996. Love the man's work.... Very Professional and always does only what is needed to...
(View More)
My system was installed in 1993 Richard was part of the original install before I purchased the house. Richard Martinez has been doing by Bi-Annual Preventative Maintenance since 1996. Love the man's work.... Very Professional and always does only what is needed to be done, and what should be done. My system still runs very well (way longer than a well taken care of system should run) Thanks to Richard @ Crawford Services If you choose to use Crawford Services, I recommend that you request ONLY Richard Martinez as I have for 22 years.... ****
(View Less)

By Fred M. on 12/09/18
We were very pleased with the quality of service that we received from Richard. He was polite, friendly and very thorough. It was a cold rainy day and he didn't hesitate to brave the weather and completely corrected our problem we were having with our heat pump. We...
(View More)
We were very pleased with the quality of service that we received from Richard. He was polite, friendly and very thorough. It was a cold rainy day and he didn't hesitate to brave the weather and completely corrected our problem we were having with our heat pump. We will request Richard for our next repair/maintenance
(View Less)

By John L. on 12/06/18
Richard is a great representative and technician for Crawford. He prompt, conscientious, friendly and goes out of his way to give added advise when necessary. We always depend on Richard and Crawford for out maintenance requirements. John Lynch

By Erie P. on 11/27/18
Richard is always polite and friendly and he always let you know what procedures he is performing he really knows his job
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.