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By Gilda C. on 03/18/20
no comment

By Ross D. on 03/18/20
Always tells me what I do and (more importantly) don't need

By Chuck B. on 03/16/20
completely satisfied

By Sandra D. on 03/13/20
Richard M. has provided excellent service for our two heating/air systems (one a heat pump, one not) for at least 4 years now. He shows up on time, is able to intelligently explain whatever he needs to do and/or does with the system, and is not put off if we ask ...
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Richard M. has provided excellent service for our two heating/air systems (one a heat pump, one not) for at least 4 years now. He shows up on time, is able to intelligently explain whatever he needs to do and/or does with the system, and is not put off if we ask for an explanation of the costs in advance. He gets his jobs done in what we consider a reasonable amount of time. Richard suggested a heat-distributing hood for our older outside unit, designed it, and the Crawford people built it. This aging unit not only runs better, it has an extended lease on life. To date, we have found Crawford charges to be reasonable for the high quality of the work done. We appreciate Richard and Crawford Services very much.
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By Rod M. on 03/12/20
Second time Joe's serviced our Lennox system. Punctual and professional would highly recommend him. Thank you Joe.

By Elisabeth B. on 03/04/20
no comment

By Rey V. on 03/03/20
I have a 20 year old system. Polo and Oscar were the installers for the job. They worked tirelessly all day to remove the old system and install the new system. Though the work was straight forward (according to them), they did extra work such was removing the fen...
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I have a 20 year old system. Polo and Oscar were the installers for the job. They worked tirelessly all day to remove the old system and install the new system. Though the work was straight forward (according to them), they did extra work such was removing the fence gate to bring in the new larger condenser unit (fence gate reassembled afterwards). I was impressed the work was completed within the same day and the installation looked better than my original unit. Polo went over how to operate the new unit and how to replace the new filter and periodic cleaning I can do to help the system. He also pointed out all the little extras they put in to help improve the air conditioning life and performance. I could tell Crawford teaches their workers quality first as this helps reduce rework and produce an awesome product. I recommend Polo and Oscar. for your air conditioning work.
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By Rey V. on 03/03/20
I have a 20 year old system. Kenji came out for the estimate and he carefully explained which unit model is best for my house. During his inspection, I saw he noted parts of the job to pass on to the installers. Such as fence gate size and the attic door to ensur...
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I have a 20 year old system. Kenji came out for the estimate and he carefully explained which unit model is best for my house. During his inspection, I saw he noted parts of the job to pass on to the installers. Such as fence gate size and the attic door to ensure it was wide enough for the job. Estimate Friday and they started the job Monday, I was glad they were able to start the work so quickly. I was impressed both Kenji and Ron (Costco rep) showed up to introduce us to the installers and Kenji covered everything again with them. Kenji is very knowledgeable and friendly. Wife and I were very at ease discussing everything about the company, their workers, and how they work to Lennox procedures. I recommend Kenji to anyone when deciding your next replacement AC system.
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By Rey V. on 03/03/20
I have a 20 year old system. Polo and Oscar were the installers for the job. They worked tirelessly all day to remove the old system and install the new system. Though the work was straight forward (according to them), they did extra work such was removing the fen...
(View More)
I have a 20 year old system. Polo and Oscar were the installers for the job. They worked tirelessly all day to remove the old system and install the new system. Though the work was straight forward (according to them), they did extra work such was removing the fence gate to bring in the new larger condenser unit (fence gate reassembled afterwards). I was impressed the work was completed within the same day and the installation looked better than my original unit. Polo went over how to operate the new unit and how to replace the new filter and periodic cleaning I can do to help the system. He also pointed out all the little extras they put in to help improve the air conditioning life and performance. I could tell Crawford teaches their workers quality first as this helps reduce rework and produce an awesome product. I recommend Polo and Oscar. for your air conditioning work.
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By Chip U. on 02/29/20
no comment

By Otto R. on 02/26/20
Joe came by to do a routine check on my HVAC, he was very polite, punctual, and professional. I hope he is the guy they send any time I need a check up or service on my equipment. Thanks!

By Keith A M. on 02/26/20
Joe G at Crawford Services always does a great job of maintaining the HVAC systems. This house has been using Crawford Services for over 20 years.

By Dee D. on 02/25/20
Nathan Crawford, Service Technician, with Crawford Services did an excellent job in completing our regular maintenance. He is competent, pleasant and listens to his clients needs. I recommend him and his company for your HAVC needs.

By Paul B. on 02/17/20
Very nice!!!

By Donald M. on 02/12/20
Crawford Services was EXCELLENT! They arrived to give an estimate on the same day that I called, within 2 hours. After reviewing and accepting their estimate, the installers came the very next day and completed replacing the entire system in one day. Manuel Z an...
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Crawford Services was EXCELLENT! They arrived to give an estimate on the same day that I called, within 2 hours. After reviewing and accepting their estimate, the installers came the very next day and completed replacing the entire system in one day. Manuel Z and his son were VERY PROFESSIONAL, quick, clean, and efficient.
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By Robert M. on 02/08/20
great work.

By Ronnie F. on 01/30/20
Joe is very honest and truthful. Also very courteous. Didn't try to pressure us in any way. Crawford should be proud to have him on their staff to represent their company.

By Chuck S. on 01/30/20
no comment

By Dj de J. on 01/30/20
Mikel Williams has been working on my HVAC for many years. He is friendly, professional and efficient. I trust him with my systems and I always ask for him.

By Rosula R. on 01/28/20
Mr.Robert McKinney came on time and inspected the Air-condition Unit quickly and was pleasant and answered all our questions.
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CALL TO SCHEDULE
214-271-8800

Select any employee to see all their reviews.

Joe G
5 Years
Rating:
153 total reviews!
Crawford Services, Inc. Team
Rating:
130 total reviews!
Jackie G
Customer Service Rep.
3 Years
Rating:
(2 total reviews)
Janie H
Customer Service Rep.
10 Years
Rating:Just Launched
Mikel W
20 Years
Rating:
(51 total reviews)
Richard M
25 Years
Rating:
(45 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Crawford Services, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Crawford Services, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Polo C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
12 total reviews
In his spare, time Polo enjoys fishing with family and friends. He also loves playing softball with his daughter.
By Rey V. on 03/03/20
I have a 20 year old system. Polo and Oscar were the installers for the job. They worked tirelessly all day to remove the old system and install the new system. Though the work was straight forward (according to them), they did extra work such was removing the fen...
(View More)
I have a 20 year old system. Polo and Oscar were the installers for the job. They worked tirelessly all day to remove the old system and install the new system. Though the work was straight forward (according to them), they did extra work such was removing the fence gate to bring in the new larger condenser unit (fence gate reassembled afterwards). I was impressed the work was completed within the same day and the installation looked better than my original unit. Polo went over how to operate the new unit and how to replace the new filter and periodic cleaning I can do to help the system. He also pointed out all the little extras they put in to help improve the air conditioning life and performance. I could tell Crawford teaches their workers quality first as this helps reduce rework and produce an awesome product. I recommend Polo and Oscar. for your air conditioning work.
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By Terry B. on 12/21/18
What an unbelievable company! I can't believe the quality of Crawford's personnel. From Blake Langford, Sales Department Manager, to Polo Cortez, Head Installer and Oscar Salas, Associate Installer, I have never had a more pleasant and rewarding installation experi...
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What an unbelievable company! I can't believe the quality of Crawford's personnel. From Blake Langford, Sales Department Manager, to Polo Cortez, Head Installer and Oscar Salas, Associate Installer, I have never had a more pleasant and rewarding installation experience...never ever. The installation of my Lennox HVAC system is absolutely amazing. Everything is perfect! My gratitude to your company. Terry B.
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By Andrea R. on 10/03/18
Polo and Oscar installed our new Lennox unit and were absolutely amazing. They were very professional, showed up on time, explained things every step of the way, and pointed out things we needed to know so we did not have to guess later. I can't recommend any other...
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Polo and Oscar installed our new Lennox unit and were absolutely amazing. They were very professional, showed up on time, explained things every step of the way, and pointed out things we needed to know so we did not have to guess later. I can't recommend any other company. Thanks Polo and Oscar! the Reed family, Fort Worth, TX
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By Gloria B. on 09/29/18
We just had a new hvac system installed into our home and Polo Cortez from Crawford Services did the installation. He was professional, courteous and meticulous in his work . I would highly recommend Crawford Services and Polo Cortez. Great Job!!!!

By John P. on 09/21/18
Polo and Oscar were very punctual, professional and considerate when installing our new HVAC system. They did an excellent job and kept me informed regarding the progress. I would recommend Crawford Services for your HVAC needds

By Darko B. on 09/15/18
Polo Cortez and entire Crawford Service company are a level above everyone else who worked on our A/C system. From the most comprehensive inspection and quote done by Eric Wilson to the most detailed and great quality work using best parts and material, to making s...
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Polo Cortez and entire Crawford Service company are a level above everyone else who worked on our A/C system. From the most comprehensive inspection and quote done by Eric Wilson to the most detailed and great quality work using best parts and material, to making sure the house is actually cleaner than how they found it was just a great experience all around. If you're in the market for a new A/C or need repair look no further. Thank you Crawford Services!!
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By Natalie S. on 06/22/18
Professional and informative! Tidy setup and cleanup. Concise, diligent, and very nice. He asked for our input and gave sound advice. Consistently positive experience over 2-day job.

By Melinda Meadows L. on 05/21/18
Crawford Services installed a new HVAC system in our home this month. I am very impressed with their professionalism and attention to detail. I would highly recommend this company. A special shout out for exceptional service goes to Polo.

By Cesar A. on 05/04/18
Excellent job. Courteous. On time

By Jim W. on 04/25/18
Polo and Oscar were here from 8:30 to 6:30 installing a new HVAC unit for our home. They were professional, pleasant and communicable. The unit works perfectly and they did a great job of clean up when they left. The garage was the work area and it was cleaner when...
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Polo and Oscar were here from 8:30 to 6:30 installing a new HVAC unit for our home. They were professional, pleasant and communicable. The unit works perfectly and they did a great job of clean up when they left. The garage was the work area and it was cleaner when they left than when they arrived. I highly recommend Crawford Services and Polo and Oscar.
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By Ed W. on 04/20/18
Polo and Oscar were excellent. Very professional and explained what they would be installing, changes to the existing system set-up, and showed the installed system before leaving. Protected the floors and carpets and left no trace that they were here. Excellent!

By Charles D. on 04/11/18
Work was conducted and completed as scheduled. Crew was polite and professional. Polo walked me through all the work that was performed and what was replaced. They did a fantastic job and I am a very satisfied customer. Would highly recommend to others. Great job....Thanks
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