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By Wesley R. on 06/23/20
Joe G. was early for the promised time block. The office even called for permission to come early. He had a mask on, was polite and well dressed. It was just routine service, so there wasn't much to say. He did stress that my 3-month filters needed to be changed 9 ...
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Joe G. was early for the promised time block. The office even called for permission to come early. He had a mask on, was polite and well dressed. It was just routine service, so there wasn't much to say. He did stress that my 3-month filters needed to be changed 9 months ago. Oops. He did the required upselling and left. I would recommend Joe to anyone. I didn't check for good value, because we're happy with Crawford and have no plans to have our systems serviced by anyone else. The price is what it is.
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By Andrew N. on 06/18/20
I've been with Crawford a couple of years. I'm on the annual plan. The last technician that came out in Jan2020 installed improper filters and didn't tell us. You can see in attached photos quite of bit of dust was getting around the filters and likely collected ...
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I've been with Crawford a couple of years. I'm on the annual plan. The last technician that came out in Jan2020 installed improper filters and didn't tell us. You can see in attached photos quite of bit of dust was getting around the filters and likely collected on our coil. I called and they said "sorry" and that was it. Not happy. The last technician we got Richard, did a fantastic job cleaning units, taping vents, cleaning drain lines, topping off our units with Freon. I give some of their technicians 1 star and some 5 stars. I may change my review if they keep giving us Richard to service our units. I would suggest you purchase your own filters and do not rely on Crawford to do it.
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By Brett Z. on 06/16/20
Jerry listened to my concerns and expectations for the new unit. Polo and Oscar did a great job on the installation. They kept me informed on progress and took our well being in mind during the install. Looking forward to a long service relationship with Crawfor...
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Jerry listened to my concerns and expectations for the new unit. Polo and Oscar did a great job on the installation. They kept me informed on progress and took our well being in mind during the install. Looking forward to a long service relationship with Crawford!!! Great job y’all!!!
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By Fred Z. on 06/14/20
Very good experience with service and installation. Very professional team.

By Ross D. on 06/12/20
Joe *** quickly identified the problem with my downstairs air conditioning as a coolant leak in the compressor, but he also checked the attic unit too, to make sure his recommendations considered the whole system and not just the first problem found.

By Bill P. on 06/12/20
Another great preventative maintenance visit from Joe G. Joe is thorough, respectful, knowledgeable and extremely professional. Trust Crawford with your HVAC needs.

By Quita C. on 06/11/20
Misael and Juan installed a new unit for our house and these two young men were so polite and respectful. They were so concerned about making sure not to get our floors dirty and when they left yesterday (Wednesday 6/10) they made it a point to be sure and let us k...
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Misael and Juan installed a new unit for our house and these two young men were so polite and respectful. They were so concerned about making sure not to get our floors dirty and when they left yesterday (Wednesday 6/10) they made it a point to be sure and let us know when they would be back today. Sure enough they were right on time. They stayed today until they were totally finished. They did not take a lunch break but late after finally took a small break and went after Ice Cream. Needless to say they were gone very long so they must have gotten a small cone. Thank you Crawford Services, Inc. for such awesome employees.
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By Stuart K. on 06/11/20
no comment

By Harriet P. on 06/11/20
Excellent job.

By Bill P. on 06/08/20
Joe G. is an exceptional HVAC technician - professional, friendly, and technically superb. Trust Crawford with your HVAC needs.

By Nelson K. on 06/05/20
Called Crawford Services for a leak in my AC unit. Nathan came out same day and had the problem fixed and my whole AC unit inspected within an hour. Nathan was very efficient and informative about what the problem was and how to avoid it going forward. I also ve...
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Called Crawford Services for a leak in my AC unit. Nathan came out same day and had the problem fixed and my whole AC unit inspected within an hour. Nathan was very efficient and informative about what the problem was and how to avoid it going forward. I also very much appreciated the fact that there was no sales involved whatsoever. I've had other AC companies come out and try to sell me on service plans or whole new AC units before they would even look at mine. Most people just want the problem fixed and will be a lifelong customer if the company comes out and fixes the problem without any pressure to upgrade or join some yearly plan, etc. Very good experience dealing with Crawford and they are the only HVAC company I will use going forward.
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By David B. on 06/05/20
Richard was very thorough and took time to answer my questions. I would highly recommend him.

By Deborah A. on 06/02/20
Richard ******** serviced my AC today. Nice man, very efficient, very respectful. I have used ******** Services now for several years. I use them for HVAC and Plumbing. I have always been pleased with their service and the people who work for them. This was first t...
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Richard ******** serviced my AC today. Nice man, very efficient, very respectful. I have used ******** Services now for several years. I use them for HVAC and Plumbing. I have always been pleased with their service and the people who work for them. This was first time for Richard ******** and he was great!
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By Charles W. on 06/01/20
great communication, very knowledgeable and east to talk to, answered every question, patient and kind.

By Ken B. on 06/01/20
So far so good. Misael and his team of installers were very professional, accommodating and patient. They showed up on time, worked hard and late, and did not cut corners. The results of their work, thus far, are outstanding. Highly recommended!

By Sharon C. on 05/27/20
I just finished with Joes annual tune up on my air conditioners. He is great! Gets the work done, offers suggestions and is totally my go to when I have a problem!

By Christine B. on 05/26/20
Joe just finished our HVAC tune up. Joe was very thorough and was very courteous. I would definitely recommend him and Crawford Services.

By Karen D P. on 05/23/20
Joe was very professional and thorough when he serviced my AC. He took the time to explain what he was doing and what options were available. Thank you Joe!

By Larry P. on 05/13/20
Joe always does a great job. He explained the issue and fixed it quickly

By Nathanael B. on 05/12/20
CS identified multiple things during their inspection of our A/C system that other companies missed or did not even check. They also sat down with us and went over options, something only they did. The install was smooth, clean, and professional. They were very det...
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CS identified multiple things during their inspection of our A/C system that other companies missed or did not even check. They also sat down with us and went over options, something only they did. The install was smooth, clean, and professional. They were very detail oriented, and went over everything with me before leaving. They are also the only ones who pulled a permit with the city and had a follow up inspection days later.
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CALL TO SCHEDULE
214-271-8800

Select any employee to see all their reviews.

Joe G
5 Years
Rating:
169 total reviews!
Crawford Services, Inc. Team
Rating:
131 total reviews!
Jackie G
Customer Service Rep.
3 Years
Rating:
(2 total reviews)
Janie H
Customer Service Rep.
10 Years
Rating:Just Launched
Mikel W
20 Years
Rating:
(51 total reviews)
Richard M
25 Years
Rating:
(49 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Crawford Services, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Crawford Services, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Mikel W has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
51 total reviews
I have been in the HVAC industry for over 25 years. I enjoy spending time with my family, and taking care of my horses.
By Dj de J. on 01/30/20
Mikel Williams has been working on my HVAC for many years. He is friendly, professional and efficient. I trust him with my systems and I always ask for him.

By Sam E. on 07/20/19
This guy does not do a routine preventive maintenance procedure without finding an expensive repair

By Stephen S. on 07/12/19
Over the last 40 years I have never seen a better service company and super technicians in Mikel W, & Richard M. ! These guys know & make great improvements along with twice a year maintenance. Add to that the office staff is so polished and quick to solve any is...
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Over the last 40 years I have never seen a better service company and super technicians in Mikel W, & Richard M. ! These guys know & make great improvements along with twice a year maintenance. Add to that the office staff is so polished and quick to solve any issue and provide great contracts. In a world where no one gets or does anything right, Crawford is a TOTAL RELIEF, that one call and you're taken care of, JOB PERFECTION! GREAT COMPANY & MANAGEMENT!
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By Stephen S. on 07/12/19
Over the last 40 years I have never seen a better service company and super technicians in Mikel W, & Richard M. ! These guys know & make great improvements along with twice a year maintenance. Add to that the office staff is so polished and quick to solve any is...
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Over the last 40 years I have never seen a better service company and super technicians in Mikel W, & Richard M. ! These guys know & make great improvements along with twice a year maintenance. Add to that the office staff is so polished and quick to solve any issue and provide great contracts. In a world where no one gets or does anything right, Crawford is a TOTAL RELIEF, that one call and you're taken care of, JOB PERFECTION! GREAT COMPANY & MANAGEMENT!
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By Michael A. on 07/05/19
Great service and trustworthy company with which to do business.

By Marian R. on 06/18/19
Mike did a great job servicing our air conditioners. He was personable, efficient and answered all my questions.

By Jon V. on 06/14/19
We have had Crawford Services care for our heating and air-conditioning equipment for at least 30 years ... and Mikel has always been our "personal" technician ... what a knowledgable man ... in fact, he recommend the new equipment that was installed in our old hom...
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We have had Crawford Services care for our heating and air-conditioning equipment for at least 30 years ... and Mikel has always been our "personal" technician ... what a knowledgable man ... in fact, he recommend the new equipment that was installed in our old home ... it was built in 1876 ... and, this new equipment if only the third set of equipment to ever be in the house ... and, just like Mikel promised us, it is so much better than the last two systems and runs a great deal less expensive and does a much better job than the one that it replaced ... the company calls to schedule a regular check by Mikel for both heating and cooling systems in advance of their need ... we have never had the any system problems they (Mikel) and we always keep our equipment at top perforce with no problems in over 30 years ... guaranteed the best available ... Jon Five STAR rating
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By John J. on 05/22/19
Mikel was on time and completed our semi-annual check up for two units in less than an hour. THANK YOU!!

By Larry A. on 05/22/19
No comments

By Mike B. on 05/15/19
Mike does great service

By Terry K. on 04/15/19
I am well pleased with Crawford. They installed my heat pump system in October 2017 and have serviced it since then. They do not leave me hanging. When I have needed "emergency" service, they schedule me quickly. They arrive on time and all is working when they lea...
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I am well pleased with Crawford. They installed my heat pump system in October 2017 and have serviced it since then. They do not leave me hanging. When I have needed "emergency" service, they schedule me quickly. They arrive on time and all is working when they leave. I recommend Crawford highly.
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By George D. on 04/02/19
no comment

By Dennis A. on 03/30/19
We are extremely happy with Crawford. The technician showed up at 8:00 AM (7:55 AM) which is what our apt. was for. We had a Summer tune up performed. No issues were found. Could not be any happier. Excellent Company, Excellent Customer Service.

By Walton T. on 03/26/19
Mikel did an outstanding job servicing my AC unit. He answered all of my questions and explained everything to me.

By Walton T. on 03/26/19
Mikel did an outstanding job servicing my AC unit. He answered all of my questions and explained everything to me.

By Walton T. on 03/26/19
Mikel did an outstanding job servicing my AC unit. He answered all of my questions and explained everything to me.

By Rob C. on 03/23/19
My HVAC technician was very knowledgeable and explained things clearly. He gave me tips on how maintain my system, and on what to look for with buying a new system. He was not trying to sell me extra items or services that were not needed. I learned a lot from his ...
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My HVAC technician was very knowledgeable and explained things clearly. He gave me tips on how maintain my system, and on what to look for with buying a new system. He was not trying to sell me extra items or services that were not needed. I learned a lot from his visit, and will definitely use Crawford Services again.
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By Mike P. on 03/15/19
No Comment

By Dain H. on 03/10/19
No Comment

By Carmen V. on 02/18/19
No Comment
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