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214-271-8800
By Jeni S. on 01/15/20
Manuel Zapata and Jose Zapata were very professional. They explained what they were doing and why. After job was finished, they explained everything that was done. They also cleaned up after themselves in my house and garage. I would highly recommend them.

By Susan M. on 01/14/20
Tim R. was excellent. I actually had two issues which made it a little complicated. But he resolved both quickly and I then had both water pressure and hot water immediately. Keeping his card. Want to ask for him when I call Crawford again!

By Bob S. on 12/20/19
Manuel Zapata and his son, Jose are an install team working for Crawford Services. Two large units plus ancillary equipment were replaced with new Lennox systems. The two equipment areas are difficult to access but these men made a tough job look simple! Extreme ca...
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Manuel Zapata and his son, Jose are an install team working for Crawford Services. Two large units plus ancillary equipment were replaced with new Lennox systems. The two equipment areas are difficult to access but these men made a tough job look simple! Extreme care was taken of our home and everything was clean and neat after they left. The new install is very neatly done and the new Lennox equipment state of the art with amazing features. Definitely a “5” star job in all respects.
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By Larry A. on 12/12/19
(no comment)

By Yolanda H. on 11/26/19
Absolutely fantastic! Showed up when stated and kept me informed of any changes. Clean and efficient about the business at hand. Joe Gil was very patient and explained everything clearly. He came with badges clearly displayed. Only 4/5 stars due to the change in ...
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Absolutely fantastic! Showed up when stated and kept me informed of any changes. Clean and efficient about the business at hand. Joe Gil was very patient and explained everything clearly. He came with badges clearly displayed. Only 4/5 stars due to the change in price of annual fee went up higher than expected. But still very satisfied with this company.
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By Michaela H. on 11/25/19
Crawford has provided excellent service for the past 6 years that we have used them for our ac/ heat services. Joe *** is an excellent service technician.

By Virginia C. on 11/21/19
Joe Gil came to do our fall maintenance this afternoon. He did a very good job with the maintenance, explaining what he was doing and what he found. He also answered some questions for us on our new network-connected thermostats. He also mentioned some ways to s...
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Joe Gil came to do our fall maintenance this afternoon. He did a very good job with the maintenance, explaining what he was doing and what he found. He also answered some questions for us on our new network-connected thermostats. He also mentioned some ways to save money with our system. He was very knowlegeable on our system and always had an answer when we asked questions. I would most certainly highly recommend Joe and Crawford Services for those people looking for maintenance or a new system for A/C and heating.
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By Joe Ann S. on 11/19/19
Joe arrived on schedule, called me by name and stated he was Joe Gil with Crawford Services. He was in uniform (work), neat and had all his tools with him. He had the filters he was suppose to bring and stated they are a new design. He had his shoe protectors ...
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Joe arrived on schedule, called me by name and stated he was Joe Gil with Crawford Services. He was in uniform (work), neat and had all his tools with him. He had the filters he was suppose to bring and stated they are a new design. He had his shoe protectors and went to the air-conditioner closet. He was very quite, checked the service area and moved to the out side unit. He was very knowledgeable and efficient. He pointed out here was an adjustment needed on the wall thermostat which he corrected. He checked the outside unit and found no problems. When finished he reviewed what he had done gave me the invoice and list of what he had done. I gave him the check. Joe was polite, friendly and very efficient.
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By Bruce B. on 11/15/19
Crawford has provide excellent service which includes installation of product and maintenance agreement. Service Technician Joe G was very polite, and covered all that was needed (new filters) and concerns (CO2 monitor and surge protectors). We will definitely cont...
(View More)
Crawford has provide excellent service which includes installation of product and maintenance agreement. Service Technician Joe G was very polite, and covered all that was needed (new filters) and concerns (CO2 monitor and surge protectors). We will definitely continue to work with this company and its courteous technicians and office personnel. I would also like to thank Joe G for his Service as a veteran. Mr.**
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By David B. on 11/14/19
Joe Gill, service technician for Crawford Services, Inc., does an excellent job. He is willing to answer any questions we have and always fully explains the service provided. He also offers tips to help us maintain our unit and keep it operating at its best.

By Sharon C. on 11/14/19
Joe was absolutely great once again. He was out for a heating tune up and made sure we were good to go for winter. Joes the man!

By Wolfgang H. on 11/11/19
On 11/6/2019 Jesus Ortiz and Roberto Reyes installed a new HVAC system at our house. They were both kind, courteous, very professional and patient in answering questions. They were working very hard and. from what I can tell as a non HVAC professional, they did a f...
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On 11/6/2019 Jesus Ortiz and Roberto Reyes installed a new HVAC system at our house. They were both kind, courteous, very professional and patient in answering questions. They were working very hard and. from what I can tell as a non HVAC professional, they did a fantastic job. Everything looks very neat and tidy and the equipment in the attic is even very nicely labeled. Two thumbs up for Jesus and Roberto. I highly recommend them. Thank you for doing a great job!
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By Joe D. on 11/07/19
Joe G. recently performed our annual preventive maintenance system check and, as usual, was punctual, knowledgeable and efficient. We have trusted your company for years and Joe should be considered a very valuable asset to your staff. Thanks for the great service.

By Becky Y. on 10/29/19
Our technician was Joe G. he was on time and quickly took care of our problem. He was professional, knowledgeable and friendly. Crawford Services is a great company, honest and dependable. I highly recommend them.

By Dirk W. on 10/28/19
Joe serviced my newer HVAC. He was on time and communicated clearly. He took time to provide me with information about service plans. I know I am in good hands with Joe. THANKS!!

By Rosalind H M. on 10/26/19
I am always pleased with the service provided by Crawford Services. Joe Gil was knowledgeable and was in and out in no time. No pressure for additional services.

By Martha W. on 10/25/19
Joe is a conscientious and knowledgeable service provider.

By Kelly E. on 10/24/19
Joe G. from Crawford Services came for a service call to our home and he was great. Very professional and kind. He explained everything thoroughly and made suggestions on how to keep our ac/heater running efficently. Great representative for Crawford.

By John B. on 10/04/19
Joe G was helpful and friendly.

By Alon T. on 09/30/19
Joe G provided excellent service, getting our AC back to optimal condition quickly and being up front and transparent about our options.
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CALL TO SCHEDULE
214-271-8800

Select any employee to see all their reviews.

Joe G
5 Years
Rating:
142 total reviews!
Crawford Services, Inc. Team
Rating:
129 total reviews!
Jackie G
Customer Service Rep.
3 Years
Rating:
(1 total review)
Janie H
Customer Service Rep.
10 Years
Rating:Just Launched
Mikel W
20 Years
Rating:
(50 total reviews)
Richard M
25 Years
Rating:
(43 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Crawford Services, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Crawford Services, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
214-271-8800
Joe G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
142 total reviews
By Yolanda H. on 11/26/19
Absolutely fantastic! Showed up when stated and kept me informed of any changes. Clean and efficient about the business at hand. Joe Gil was very patient and explained everything clearly. He came with badges clearly displayed. Only 4/5 stars due to the change in ...
(View More)
Absolutely fantastic! Showed up when stated and kept me informed of any changes. Clean and efficient about the business at hand. Joe Gil was very patient and explained everything clearly. He came with badges clearly displayed. Only 4/5 stars due to the change in price of annual fee went up higher than expected. But still very satisfied with this company.
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By Michaela H. on 11/25/19
Crawford has provided excellent service for the past 6 years that we have used them for our ac/ heat services. Joe *** is an excellent service technician.

By Virginia C. on 11/21/19
Joe Gil came to do our fall maintenance this afternoon. He did a very good job with the maintenance, explaining what he was doing and what he found. He also answered some questions for us on our new network-connected thermostats. He also mentioned some ways to s...
(View More)
Joe Gil came to do our fall maintenance this afternoon. He did a very good job with the maintenance, explaining what he was doing and what he found. He also answered some questions for us on our new network-connected thermostats. He also mentioned some ways to save money with our system. He was very knowlegeable on our system and always had an answer when we asked questions. I would most certainly highly recommend Joe and Crawford Services for those people looking for maintenance or a new system for A/C and heating.
(View Less)

By Joe Ann S. on 11/19/19
Joe arrived on schedule, called me by name and stated he was Joe Gil with Crawford Services. He was in uniform (work), neat and had all his tools with him. He had the filters he was suppose to bring and stated they are a new design. He had his shoe protectors ...
(View More)
Joe arrived on schedule, called me by name and stated he was Joe Gil with Crawford Services. He was in uniform (work), neat and had all his tools with him. He had the filters he was suppose to bring and stated they are a new design. He had his shoe protectors and went to the air-conditioner closet. He was very quite, checked the service area and moved to the out side unit. He was very knowledgeable and efficient. He pointed out here was an adjustment needed on the wall thermostat which he corrected. He checked the outside unit and found no problems. When finished he reviewed what he had done gave me the invoice and list of what he had done. I gave him the check. Joe was polite, friendly and very efficient.
(View Less)

By Bruce B. on 11/15/19
Crawford has provide excellent service which includes installation of product and maintenance agreement. Service Technician Joe G was very polite, and covered all that was needed (new filters) and concerns (CO2 monitor and surge protectors). We will definitely cont...
(View More)
Crawford has provide excellent service which includes installation of product and maintenance agreement. Service Technician Joe G was very polite, and covered all that was needed (new filters) and concerns (CO2 monitor and surge protectors). We will definitely continue to work with this company and its courteous technicians and office personnel. I would also like to thank Joe G for his Service as a veteran. Mr.**
(View Less)

By David B. on 11/14/19
Joe Gill, service technician for Crawford Services, Inc., does an excellent job. He is willing to answer any questions we have and always fully explains the service provided. He also offers tips to help us maintain our unit and keep it operating at its best.

By Sharon C. on 11/14/19
Joe was absolutely great once again. He was out for a heating tune up and made sure we were good to go for winter. Joes the man!

By Joe D. on 11/07/19
Joe G. recently performed our annual preventive maintenance system check and, as usual, was punctual, knowledgeable and efficient. We have trusted your company for years and Joe should be considered a very valuable asset to your staff. Thanks for the great service.

By Becky Y. on 10/29/19
Our technician was Joe G. he was on time and quickly took care of our problem. He was professional, knowledgeable and friendly. Crawford Services is a great company, honest and dependable. I highly recommend them.

By Dirk W. on 10/28/19
Joe serviced my newer HVAC. He was on time and communicated clearly. He took time to provide me with information about service plans. I know I am in good hands with Joe. THANKS!!

By Rosalind H M. on 10/26/19
I am always pleased with the service provided by Crawford Services. Joe Gil was knowledgeable and was in and out in no time. No pressure for additional services.

By Martha W. on 10/25/19
Joe is a conscientious and knowledgeable service provider.

By Kelly E. on 10/24/19
Joe G. from Crawford Services came for a service call to our home and he was great. Very professional and kind. He explained everything thoroughly and made suggestions on how to keep our ac/heater running efficently. Great representative for Crawford.

By John B. on 10/04/19
Joe G was helpful and friendly.

By Alon T. on 09/30/19
Joe G provided excellent service, getting our AC back to optimal condition quickly and being up front and transparent about our options.

By Anne L. on 09/27/19
Joe was incredibly professional, told me exactly what he was doing and solved all my problems. He also was flexible enough to help with another problem even though the service desk had mixed up two accounts.

By David f. on 09/26/19
Our A/C unit stopped working today and of course it was 95 degrees out. Called Crawford for around 1:30 and the technician joe Gil showed up a little after 4:30. We're glad that we were able to get somebody out on such short notice. Joe was quick on the diagnosi...
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Our A/C unit stopped working today and of course it was 95 degrees out. Called Crawford for around 1:30 and the technician joe Gil showed up a little after 4:30. We're glad that we were able to get somebody out on such short notice. Joe was quick on the diagnosis which was the fan motor. He had everything wrapped up by 6:00. We're happy campers now that it's getting cooler. Our dog definitely appreciates it. Very professional and informative. We Are on a yearly service contract and it's nice to know we can always count on Crawford.
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By Elizabeth S. on 09/21/19
We have been a customer of Crawford Services since 2013. During our maintenance check for the summer, Joe suspected there was a leak in the systems. After a diagnostic test, it was confirmed. The following week, both Floyd and Joe began the process of changing o...
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We have been a customer of Crawford Services since 2013. During our maintenance check for the summer, Joe suspected there was a leak in the systems. After a diagnostic test, it was confirmed. The following week, both Floyd and Joe began the process of changing out the bad coils. The job was completed, the units are running efficiently. This is a company who's employees know what they are doing, know what they are diagnosing, and make every effort to make the customer happy. I am a happy customer. I will continue to refer anyone who needs HVAC or plumbing needs to Crawford Services !
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By Bob J. on 09/09/19
No Comment

By Dennis M. on 08/20/19
We have used Crawford Service for many years, and just had our summer "tune-up", using an annual maintenance coverage program, for semi-annual inspections, which also includes 24 hours a day, 7 days a week, no overtime service coverage-and I highly recommend it!. J...
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We have used Crawford Service for many years, and just had our summer "tune-up", using an annual maintenance coverage program, for semi-annual inspections, which also includes 24 hours a day, 7 days a week, no overtime service coverage-and I highly recommend it!. Joe was kind, courteous, and promptly completed his inspection. The technicians are also very conscientious, as on one visit, they noticed an adjacent neighbor's compressor unit was not blowing hot air as it should. We alerted the neighbors (and I highly recommended Crawford Service!). We even started (very happily) using Crawford Service plumbing division, with equally pleasing results.
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