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214-271-8800
By Nick D. on 07/07/20
Joe was very informative and honest about what repairs were needed, and how they would be done. He really took the time to make sure I understood what was happening and was very professional. He carefully traced the original system's design and made sure everythi...
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Joe was very informative and honest about what repairs were needed, and how they would be done. He really took the time to make sure I understood what was happening and was very professional. He carefully traced the original system's design and made sure everything was done correctly/safety. On top of that, he was all done faster than expected. He certainly earned a repeat customer. Thanks.
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By Kat B. on 07/06/20
Great service from Crawford’s Services for many years! Just had 2 units replaced. Worked with Kenji and installer Misael. They were wonderful to work with!

By Mike M. on 07/02/20
Joe Gil from Crawford services did a good job on my AC unit. He checked several capacitors with an OHM meter and cleaned and checked a lot of items on the compressor outside and on the condenser inside. The bill ended up being just under $500 bucks so a little stee...
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Joe Gil from Crawford services did a good job on my AC unit. He checked several capacitors with an OHM meter and cleaned and checked a lot of items on the compressor outside and on the condenser inside. The bill ended up being just under $500 bucks so a little steep, but the AC works and all his recommendations have proven to be correct so far.
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By Robert M. on 07/01/20
Joe did an excellent job explaining what he was doing and the pricing. After he finished his work he stayed and answered questions I had about my air conditioner an helped my better understand how the system works. I really appreciated his time and willingness to help educate me.

By WENDY D. on 07/01/20
We chose Crawford Services to replace 2 A/C units in our home during this crazy Covid time. Misael Rico was the installer, and could not have been more professional! In the heat, they kept their PPE on the entire time. He was very friendly, thorough and super ef...
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We chose Crawford Services to replace 2 A/C units in our home during this crazy Covid time. Misael Rico was the installer, and could not have been more professional! In the heat, they kept their PPE on the entire time. He was very friendly, thorough and super efficient in the way he and his team performed their work. I highly recommend Misael and Crawford Services!
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By Ryan G. on 06/26/20
Crawford Services are awesome. Bought a new AC unit a year ago, and they just followed-up one year later with a free consultation and review of the unit. Rod was great, super nice guy.

By Wesley R. on 06/23/20
Joe G. was early for the promised time block. The office even called for permission to come early. He had a mask on, was polite and well dressed. It was just routine service, so there wasn't much to say. He did stress that my 3-month filters needed to be changed 9 ...
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Joe G. was early for the promised time block. The office even called for permission to come early. He had a mask on, was polite and well dressed. It was just routine service, so there wasn't much to say. He did stress that my 3-month filters needed to be changed 9 months ago. Oops. He did the required upselling and left. I would recommend Joe to anyone. I didn't check for good value, because we're happy with Crawford and have no plans to have our systems serviced by anyone else. The price is what it is.
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By Andrew N. on 06/18/20
I've been with Crawford a couple of years. I'm on the annual plan. The last technician that came out in Jan2020 installed improper filters and didn't tell us. You can see in attached photos quite of bit of dust was getting around the filters and likely collected ...
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I've been with Crawford a couple of years. I'm on the annual plan. The last technician that came out in Jan2020 installed improper filters and didn't tell us. You can see in attached photos quite of bit of dust was getting around the filters and likely collected on our coil. I called and they said "sorry" and that was it. Not happy. The last technician we got Richard, did a fantastic job cleaning units, taping vents, cleaning drain lines, topping off our units with Freon. I give some of their technicians 1 star and some 5 stars. I may change my review if they keep giving us Richard to service our units. I would suggest you purchase your own filters and do not rely on Crawford to do it.
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By Brett Z. on 06/16/20
Jerry listened to my concerns and expectations for the new unit. Polo and Oscar did a great job on the installation. They kept me informed on progress and took our well being in mind during the install. Looking forward to a long service relationship with Crawfor...
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Jerry listened to my concerns and expectations for the new unit. Polo and Oscar did a great job on the installation. They kept me informed on progress and took our well being in mind during the install. Looking forward to a long service relationship with Crawford!!! Great job y’all!!!
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By Fred Z. on 06/14/20
Very good experience with service and installation. Very professional team.

By Ross D. on 06/12/20
Joe *** quickly identified the problem with my downstairs air conditioning as a coolant leak in the compressor, but he also checked the attic unit too, to make sure his recommendations considered the whole system and not just the first problem found.

By Bill P. on 06/12/20
Another great preventative maintenance visit from Joe G. Joe is thorough, respectful, knowledgeable and extremely professional. Trust Crawford with your HVAC needs.

By Quita C. on 06/11/20
Misael and Juan installed a new unit for our house and these two young men were so polite and respectful. They were so concerned about making sure not to get our floors dirty and when they left yesterday (Wednesday 6/10) they made it a point to be sure and let us k...
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Misael and Juan installed a new unit for our house and these two young men were so polite and respectful. They were so concerned about making sure not to get our floors dirty and when they left yesterday (Wednesday 6/10) they made it a point to be sure and let us know when they would be back today. Sure enough they were right on time. They stayed today until they were totally finished. They did not take a lunch break but late after finally took a small break and went after Ice Cream. Needless to say they were gone very long so they must have gotten a small cone. Thank you Crawford Services, Inc. for such awesome employees.
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By Stuart K. on 06/11/20
no comment

By Harriet P. on 06/11/20
Excellent job.

By Bill P. on 06/08/20
Joe G. is an exceptional HVAC technician - professional, friendly, and technically superb. Trust Crawford with your HVAC needs.

By Nelson K. on 06/05/20
Called Crawford Services for a leak in my AC unit. Nathan came out same day and had the problem fixed and my whole AC unit inspected within an hour. Nathan was very efficient and informative about what the problem was and how to avoid it going forward. I also ve...
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Called Crawford Services for a leak in my AC unit. Nathan came out same day and had the problem fixed and my whole AC unit inspected within an hour. Nathan was very efficient and informative about what the problem was and how to avoid it going forward. I also very much appreciated the fact that there was no sales involved whatsoever. I've had other AC companies come out and try to sell me on service plans or whole new AC units before they would even look at mine. Most people just want the problem fixed and will be a lifelong customer if the company comes out and fixes the problem without any pressure to upgrade or join some yearly plan, etc. Very good experience dealing with Crawford and they are the only HVAC company I will use going forward.
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By David B. on 06/05/20
Richard was very thorough and took time to answer my questions. I would highly recommend him.

By Deborah A. on 06/02/20
Richard ******** serviced my AC today. Nice man, very efficient, very respectful. I have used ******** Services now for several years. I use them for HVAC and Plumbing. I have always been pleased with their service and the people who work for them. This was first t...
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Richard ******** serviced my AC today. Nice man, very efficient, very respectful. I have used ******** Services now for several years. I use them for HVAC and Plumbing. I have always been pleased with their service and the people who work for them. This was first time for Richard ******** and he was great!
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By Charles W. on 06/01/20
great communication, very knowledgeable and east to talk to, answered every question, patient and kind.
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214-271-8800

Select any employee to see all their reviews.

Joe G
5 Years
Rating:
172 total reviews!
Crawford Services, Inc. Team
Rating:
131 total reviews!
Jackie G
Customer Service Rep.
3 Years
Rating:
(2 total reviews)
Janie H
Customer Service Rep.
10 Years
Rating:Just Launched
Mikel W
20 Years
Rating:
(51 total reviews)
Richard M
25 Years
Rating:
(49 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Crawford Services, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Crawford Services, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
214-271-8800
Joe G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
172 total reviews
By Nick D. on 07/07/20
Joe was very informative and honest about what repairs were needed, and how they would be done. He really took the time to make sure I understood what was happening and was very professional. He carefully traced the original system's design and made sure everythi...
(View More)
Joe was very informative and honest about what repairs were needed, and how they would be done. He really took the time to make sure I understood what was happening and was very professional. He carefully traced the original system's design and made sure everything was done correctly/safety. On top of that, he was all done faster than expected. He certainly earned a repeat customer. Thanks.
(View Less)

By Mike M. on 07/02/20
Joe Gil from Crawford services did a good job on my AC unit. He checked several capacitors with an OHM meter and cleaned and checked a lot of items on the compressor outside and on the condenser inside. The bill ended up being just under $500 bucks so a little stee...
(View More)
Joe Gil from Crawford services did a good job on my AC unit. He checked several capacitors with an OHM meter and cleaned and checked a lot of items on the compressor outside and on the condenser inside. The bill ended up being just under $500 bucks so a little steep, but the AC works and all his recommendations have proven to be correct so far.
(View Less)

By Robert M. on 07/01/20
Joe did an excellent job explaining what he was doing and the pricing. After he finished his work he stayed and answered questions I had about my air conditioner an helped my better understand how the system works. I really appreciated his time and willingness to help educate me.

By Wesley R. on 06/23/20
Joe G. was early for the promised time block. The office even called for permission to come early. He had a mask on, was polite and well dressed. It was just routine service, so there wasn't much to say. He did stress that my 3-month filters needed to be changed 9 ...
(View More)
Joe G. was early for the promised time block. The office even called for permission to come early. He had a mask on, was polite and well dressed. It was just routine service, so there wasn't much to say. He did stress that my 3-month filters needed to be changed 9 months ago. Oops. He did the required upselling and left. I would recommend Joe to anyone. I didn't check for good value, because we're happy with Crawford and have no plans to have our systems serviced by anyone else. The price is what it is.
(View Less)

By Fred Z. on 06/14/20
Very good experience with service and installation. Very professional team.

By Ross D. on 06/12/20
Joe *** quickly identified the problem with my downstairs air conditioning as a coolant leak in the compressor, but he also checked the attic unit too, to make sure his recommendations considered the whole system and not just the first problem found.

By Bill P. on 06/12/20
Another great preventative maintenance visit from Joe G. Joe is thorough, respectful, knowledgeable and extremely professional. Trust Crawford with your HVAC needs.

By Harriet P. on 06/11/20
Excellent job.

By Bill P. on 06/08/20
Joe G. is an exceptional HVAC technician - professional, friendly, and technically superb. Trust Crawford with your HVAC needs.

By Sharon C. on 05/27/20
I just finished with Joes annual tune up on my air conditioners. He is great! Gets the work done, offers suggestions and is totally my go to when I have a problem!

By Christine B. on 05/26/20
Joe just finished our HVAC tune up. Joe was very thorough and was very courteous. I would definitely recommend him and Crawford Services.

By Karen D P. on 05/23/20
Joe was very professional and thorough when he serviced my AC. He took the time to explain what he was doing and what options were available. Thank you Joe!

By Larry P. on 05/13/20
Joe always does a great job. He explained the issue and fixed it quickly

By Phyllis L. on 04/29/20
Joe was friendly and professional and answered all my questions with clear explanations while completing the maintenance check on my HVAC system. I needed a new part and he showed me why the old part was defective which I appreciated!

By Dean O. on 04/23/20
Joe G did a great job, was polite, thorough and friendly.

By Kathy V. on 04/23/20
I found Crawford Services Inc online by searching certified Lennox techs and was satisfied with the quality of service. Joe G. was my Pro tech and explained my options in detail clearly. He provided more than enough information in order to make a decision to fix my...
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I found Crawford Services Inc online by searching certified Lennox techs and was satisfied with the quality of service. Joe G. was my Pro tech and explained my options in detail clearly. He provided more than enough information in order to make a decision to fix my A/C issue. Even though the pricing was not cheap, his professionalism and expertise was worth it. I ended up signing for a year maintenance.
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By Ron B. on 04/04/20
Excellent job in covering in preventive maint. on my system. Joe was thorough with the examination of the complete system. Great job

By Pamela M A. on 03/31/20
Joe **** just did my Spring Tune-up and service. He's great! On-time, clean, professional and really kind. I'm a recent widow and HVAC was something my husband took care of, so I'm facing a learning curve here. Joe was very patient and explained exactly what he was...
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Joe **** just did my Spring Tune-up and service. He's great! On-time, clean, professional and really kind. I'm a recent widow and HVAC was something my husband took care of, so I'm facing a learning curve here. Joe was very patient and explained exactly what he was going to do and what he found that needed attention. I signed up for the yearly maintenance contract too.
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By fred v. on 03/25/20
Crawford Services, Inc sent Joe who was on time and very professional. He jumped right in and identified the problem with our AC unit and went to work quickly to get it fixed. I couldn’t ask for better service or a better guy. Thanks Joe!

By Gilda C. on 03/18/20
no comment
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