If you are looking for high quality care with high quality people, Kenji Pearce and Crawford Services will make sure your home is well taken care of. They were very responsive, caring, and professional. Best experience I have ever had with an air conditioning company. It's not a wonder why Costco uses them as their company of choice.
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Armando arrived promptly, on time and completed the repairs to my AC system professionally and within the promised time frame. So far, so good, just ahead of the really hot summer days. Thanks to Richard and Mikal for finding the problem and scheduling the repair, thus preventing a breakdown at the most inopportune time after the really hot summer arrives. Crawford Services are great, expensive but worth it.
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Armando arrived promptly, on time and completed the repairs to my AC system professionally and within the promised time frame. So far, so good, just ahead of the really hot summer days. Thanks to Richard and Mikal for finding the problem and scheduling the repair, thus preventing a breakdown at the most inopportune time after the really hot summer arrives. Crawford Services are great, expensive but worth it.
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Joe was professional, personable, responsive to questions, volunteered information, and explained fully when I was unclear. He went the extra mile and called the office to check on something for us. It continues to be a positive experience working with Crawford Services and we purchased a new three year service policy.
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We have had Crawford Services care for our heating and air-conditioning equipment for at least 30 years ... and Mikel has always been our "personal" technician ... what a knowledgable man ... in fact, he recommend the new equipment that was installed in our old home ... it was built in 1876 ... and, this new equipment if only the third set of equipment to ever be in the house ... and, just like Mikel promised us, it is so much better than the last two systems and runs a great deal less expensive and does a much better job than the one that it replaced ... the company calls to schedule a regular check by Mikel for both heating and cooling systems in advance of their need ... we have never had the any system problems they (Mikel) and we always keep our equipment at top perforce with no problems in over 30 years ... guaranteed the best available ... Jon Five STAR rating
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I'm impressed with the attention to detail Jesus gave to the installation of the replacement coil, condenser, and thermostat installed in my home. He arrived on time and was very friendly, professional and thorough. I would recommend him and Crawford Services, Inc. to a friend and/or neighbor.
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Jesus arrived on time for our scheduled appointment to install a new HVAC system. He and his assistant worked non-stop until the installation was completed. After completion, they explained the maintenance of the new equipment and who to contact if there were issues. I am very satisfied with the work done, as well as Jesus' and his assistant's knowledge and professionalism.
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Floyd was here the first maintenance visit after we purchased our new Lennox system via Costco and Crawford. I was impressed with Floyd then, honest and quality service minded. That's why I signed up with Crawford for our after warranty service regular maintenance package with great confidence. I have had no better AC service since we bought our home in 2003 here in Ft. Worth. We have had no less than 4 different AC service companies here... Crawford has been the best!
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We were extremely pleased with the work done by Manuel Z. and his son. They installed a new AC unit at out home. Everything was very professional and they did a great job. I was very impressed with their attention to detail. They covered all of our floors prior to beginning to work and even asked for a vacuum to sweep up when they were finished. We appreciate their hard work!
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Joe was very professional and thorough in his explanation of the services needed for my unit. After only owning the unit for 2 yrs I was not real pleased with having to replace a leaky coil. Joe was empathetic and understanding. He presented several options for me to consider to help with any future services needed on my units. Everyone at ******** has been very helpful and professional in all my communication. They do very good work. ***
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Joe was very nice even though this was a Sunday job. I know he had weekend duty but I hear complaints from others regardless. He quickly found the problem and made repairs. He found a electrical wire that should not be wire to the A/C and he warned me that it was illegal and it could have caused very serious problems to the A/C
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