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By Leslie R. on 09/25/20
no comment

By Kipp A. W. on 09/25/20
We had an HVAC service tech for 20yrs, he retired and we began our search for another.... We went through three companies and their techs to start and selected Crawford... strictly because of the tech Joe Gil who was extremely knowledgeable and rooted out the cause...
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We had an HVAC service tech for 20yrs, he retired and we began our search for another.... We went through three companies and their techs to start and selected Crawford... strictly because of the tech Joe Gil who was extremely knowledgeable and rooted out the cause in no time which was low R-22. The other techs tried to determine the cause by guesswork, the other tech(s) figured to remedy the issue would cost $3,400 -to full replacement of a 5-ton unit @ $14,000 . Joe found no such problems as suggested the high dollar boys, by inspection and as such won the business and hopefully and us as a long-term customer.
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By C G. on 09/06/20
Kenji Pearce arrived on time to assess my HVAC needs. He was very thorough, explaining the process to determine what I wanted and what options were available. Once I decided what system I wanted based on his recommendations, the one-visit install was scheduled pro...
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Kenji Pearce arrived on time to assess my HVAC needs. He was very thorough, explaining the process to determine what I wanted and what options were available. Once I decided what system I wanted based on his recommendations, the one-visit install was scheduled promptly and completed very professionally. I was very favorably impressed with Kenji as well as the install team of Manuel Zapata and Jose Zapata.
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By Rev. Richard S. De W. on 09/05/20
So very grateful for Polo’s professionalism and completeness throughout a day long, 8am to 6:30 pm HVAC installation in our home. He was warm, engaging and committed to doing all of it with excellence. He and his assistant Oscar were a pleasure to have in charg...
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So very grateful for Polo’s professionalism and completeness throughout a day long, 8am to 6:30 pm HVAC installation in our home. He was warm, engaging and committed to doing all of it with excellence. He and his assistant Oscar were a pleasure to have in charge of this project. Thank you again and again Polo.
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By Jeffrey S. on 09/03/20
Joe G. was awesome. Extremely professional and courteous. Arrived ahead of schedule and got us back up and running in minimal time. Didn't try to sell me something I didn't need like most HVAC companies.

By J M. on 08/26/20
Worst fear living in Texas during the summer heat, AC System not working and on top of that stops working on a weekend. Contacted Crawford Services and Joe Gill came to our rescue. Joe is very knowledgeable, professional and friendly. He quickly diagnosed the pr...
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Worst fear living in Texas during the summer heat, AC System not working and on top of that stops working on a weekend. Contacted Crawford Services and Joe Gill came to our rescue. Joe is very knowledgeable, professional and friendly. He quickly diagnosed the problem and had everything he needed to get it up and cooling again. Joe explained the system issues and took the time to answer all our questions. We will be using Joe and Crawford Services in the future.
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By Don B. on 08/26/20
no comment

By Camille J. on 08/25/20
Joe was super helpful and courteous.

By Jim R. on 08/14/20
Our Lennox AC unit was stopping frequently. Crawford tech Nathan ***** narrowed it down to a particular part he replaced and indicated if that didn't fix it there was only 1 other possibility. He documented that if it happened again they would credit us back the co...
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Our Lennox AC unit was stopping frequently. Crawford tech Nathan ***** narrowed it down to a particular part he replaced and indicated if that didn't fix it there was only 1 other possibility. He documented that if it happened again they would credit us back the cost of the part he replaced. He was thorough, professional, and friendly. The way he tested everything after replacing the part and explained everything really instilled confidence in him and his technical knowledge/experience. Crawford Services has been good to us throughout this experience.
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By Mark F. on 08/12/20
no comment

By RJ R. on 08/01/20
Best AC install ever. Kind, knowledgeable, on time and courteous. respectful of the property and patient with the install process. Wish I had chosen Crawford Services on the first unit install. Manuel Zapata and his son Jose were great guys and did an awesome job. ...
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Best AC install ever. Kind, knowledgeable, on time and courteous. respectful of the property and patient with the install process. Wish I had chosen Crawford Services on the first unit install. Manuel Zapata and his son Jose were great guys and did an awesome job. Highly recommend them.
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By RJ R. on 08/01/20
Trustworthy company top to bottom. Manuel Zapata and his son did an awesome install and took their time to do everything right. Would not hesitate to recommend Crawford Svcs to anybody. They were awesome.

By Gerard C. on 07/25/20
I had my routine 6 month check up for my A/C system. I used Crawford Services as my service professional. I had Joe G. as my service tech. He was professional, conversational, and went about his work in a no-nonsense manner. He did find that I had a significant lea...
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I had my routine 6 month check up for my A/C system. I used Crawford Services as my service professional. I had Joe G. as my service tech. He was professional, conversational, and went about his work in a no-nonsense manner. He did find that I had a significant leak of gas from my A/C unit, which was only 2 years old. I had a parts only warranty, which he checked and verified. He first showed me where the leaks were occurring. I was disappointed in that I bought a large volume Lennox system. I have lived here in the house for 40 years, and this is the third Lennox system. All previous systems worked well for many years with no problems. Getting back to my problem, Joe showed me where the leaks were occurring, what it was doing to my system, in terms of efficiency loss, and the cost of labor to replace the large part. He filled the system, and then sold me a 10 year parts and warranty for my system, which was less than $200 more than the labor alone. I jumped at the opportunity. It was an excellent transaction, I am completely satisfied with the outcome. One final note: With the filling of my system with gas coolant, I discovered that the AC unit was quite loud prior to filling, because it is now whisper quiet, even during the hottest part of these summer days. Great organization, great people. I fully recommend Joe G. and the rest of the staff at Crawford Services.
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By Robert P. on 07/20/20
Joe was very knowledgeable & professional. Answered all my questions, showed me videos of a REME HALO system for my house an my church. I extremely pleased with Crawford Services.

By Andrew B. on 07/16/20
Crawford was great. They came out and fixed my difficult AC unit but made a bad update to the board. Originally they thought they would need to provide an additional repair, but they realized their mistake, updated the board correctly, and refunded my deposit. Very...
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Crawford was great. They came out and fixed my difficult AC unit but made a bad update to the board. Originally they thought they would need to provide an additional repair, but they realized their mistake, updated the board correctly, and refunded my deposit. Very honest and ethical as I would not have known any different. Thank you!
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By Leona F. on 07/15/20
Crawford Services, Inc. has always provided me with great customer service for the heating and air conditioning in my home. When my air conditioning unit failed, a technician was sent right out to help me in the triple digit heat of July. I purchased a new heati...
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Crawford Services, Inc. has always provided me with great customer service for the heating and air conditioning in my home. When my air conditioning unit failed, a technician was sent right out to help me in the triple digit heat of July. I purchased a new heating and air conditioning system which it was installed professionally and in a timely manner. Our installer, Manual Zapata, and his son provided us with the best customer service. Thank you Crawford Services, Inc.
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By Nick D. on 07/07/20
Joe was very informative and honest about what repairs were needed, and how they would be done. He really took the time to make sure I understood what was happening and was very professional. He carefully traced the original system's design and made sure everythi...
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Joe was very informative and honest about what repairs were needed, and how they would be done. He really took the time to make sure I understood what was happening and was very professional. He carefully traced the original system's design and made sure everything was done correctly/safety. On top of that, he was all done faster than expected. He certainly earned a repeat customer. Thanks.
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By Kat B. on 07/06/20
Great service from Crawford’s Services for many years! Just had 2 units replaced. Worked with Kenji and installer Misael. They were wonderful to work with!

By Mike M. on 07/02/20
Joe Gil from Crawford services did a good job on my AC unit. He checked several capacitors with an OHM meter and cleaned and checked a lot of items on the compressor outside and on the condenser inside. The bill ended up being just under $500 bucks so a little stee...
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Joe Gil from Crawford services did a good job on my AC unit. He checked several capacitors with an OHM meter and cleaned and checked a lot of items on the compressor outside and on the condenser inside. The bill ended up being just under $500 bucks so a little steep, but the AC works and all his recommendations have proven to be correct so far.
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By Robert M. on 07/01/20
Joe did an excellent job explaining what he was doing and the pricing. After he finished his work he stayed and answered questions I had about my air conditioner an helped my better understand how the system works. I really appreciated his time and willingness to help educate me.
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Select any employee to see all their reviews.

Joe G
5 Years
Rating:
186 total reviews!
Crawford Services, Inc. Team
Rating:
131 total reviews!
Jackie G
Customer Service Rep.
3 Years
Rating:
(2 total reviews)
Janie H
Customer Service Rep.
10 Years
Rating:Just Launched
Mikel W
20 Years
Rating:
(51 total reviews)
Richard M
25 Years
Rating:
(49 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Crawford Services, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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