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214-271-8800
By Bill P. on 06/08/20
Joe G. is an exceptional HVAC technician - professional, friendly, and technically superb. Trust Crawford with your HVAC needs.

By Nelson K. on 06/05/20
Called Crawford Services for a leak in my AC unit. Nathan came out same day and had the problem fixed and my whole AC unit inspected within an hour. Nathan was very efficient and informative about what the problem was and how to avoid it going forward. I also ve...
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Called Crawford Services for a leak in my AC unit. Nathan came out same day and had the problem fixed and my whole AC unit inspected within an hour. Nathan was very efficient and informative about what the problem was and how to avoid it going forward. I also very much appreciated the fact that there was no sales involved whatsoever. I've had other AC companies come out and try to sell me on service plans or whole new AC units before they would even look at mine. Most people just want the problem fixed and will be a lifelong customer if the company comes out and fixes the problem without any pressure to upgrade or join some yearly plan, etc. Very good experience dealing with Crawford and they are the only HVAC company I will use going forward.
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By David B. on 06/05/20
Richard was very thorough and took time to answer my questions. I would highly recommend him.

By Deborah A. on 06/02/20
Richard ******** serviced my AC today. Nice man, very efficient, very respectful. I have used ******** Services now for several years. I use them for HVAC and Plumbing. I have always been pleased with their service and the people who work for them. This was first t...
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Richard ******** serviced my AC today. Nice man, very efficient, very respectful. I have used ******** Services now for several years. I use them for HVAC and Plumbing. I have always been pleased with their service and the people who work for them. This was first time for Richard ******** and he was great!
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By Charles W. on 06/01/20
great communication, very knowledgeable and east to talk to, answered every question, patient and kind.

By Ken B. on 06/01/20
So far so good. Misael and his team of installers were very professional, accommodating and patient. They showed up on time, worked hard and late, and did not cut corners. The results of their work, thus far, are outstanding. Highly recommended!

By Sharon C. on 05/27/20
I just finished with Joes annual tune up on my air conditioners. He is great! Gets the work done, offers suggestions and is totally my go to when I have a problem!

By Christine B. on 05/26/20
Joe just finished our HVAC tune up. Joe was very thorough and was very courteous. I would definitely recommend him and Crawford Services.

By Karen D P. on 05/23/20
Joe was very professional and thorough when he serviced my AC. He took the time to explain what he was doing and what options were available. Thank you Joe!

By Larry P. on 05/13/20
Joe always does a great job. He explained the issue and fixed it quickly

By Nathanael B. on 05/12/20
CS identified multiple things during their inspection of our A/C system that other companies missed or did not even check. They also sat down with us and went over options, something only they did. The install was smooth, clean, and professional. They were very det...
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CS identified multiple things during their inspection of our A/C system that other companies missed or did not even check. They also sat down with us and went over options, something only they did. The install was smooth, clean, and professional. They were very detail oriented, and went over everything with me before leaving. They are also the only ones who pulled a permit with the city and had a follow up inspection days later.
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By Dorothy K. on 05/07/20
Crawford Services installed our air conditioning units several years ago and we have maintained our service contract with them. We have been extremely pleased with the units they installed and their continued maintenance of those units. All of the service technicia...
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Crawford Services installed our air conditioning units several years ago and we have maintained our service contract with them. We have been extremely pleased with the units they installed and their continued maintenance of those units. All of the service technicians that have come to the house have been great, especially Joe Gil!
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By Zachary W. on 05/05/20
no comment

By jens S. on 05/01/20
The guys did a great job installing our new system..... Also helping with my silly questions after it was all done... thanks guy and I would recommend them to any one needing a new ac system.

By Phyllis L. on 04/29/20
Joe was friendly and professional and answered all my questions with clear explanations while completing the maintenance check on my HVAC system. I needed a new part and he showed me why the old part was defective which I appreciated!

By Bill E. on 04/28/20
I only have great things to say about Crawford Services Inc. I’ve had several (well known) companies come out to do repairs on my 2 units at my home only to be lied to and ripped off. This time my AC wasn’t cooling so I spent days researching Heating & AC comp...
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I only have great things to say about Crawford Services Inc. I’ve had several (well known) companies come out to do repairs on my 2 units at my home only to be lied to and ripped off. This time my AC wasn’t cooling so I spent days researching Heating & AC companies and discovered Crawford Services Inc. When I called, I actually talked to a real person who seemed to care that I had a problem. It was late in the afternoon but she offered to send someone out by 7pm! I was shocked but said the next day would be fine. Nathan Cross came out the next day. I was impressed that he took the time to talk to me to find out what was happening, we looked a the inside and outside units, and he patiently listened to my whining about the problems I’d had with it. He totally went through the unit and determined it was just out of freon. Before adding almost $600.00 of freon he suggested a pressure check of the system to see how bad the leak was. Pleasant surprise #2, he didn’t just fill it up, charge me $$$ and leave. It turned out that the leaks were pretty bad so he gave me some options for the fix. Because of the problems I’d had with the units in the past and the repair cost, I ask him if it would just be better to replace it. He discussed the pros and cons especially since my units used the older refrigerant. Not once did he try to sell me anything! He was all about giving me information. I decided to have him send out a sales person to talk about the options. Kerry Hutchison came out right away while Nathan was putting everything back together. Kerry was about as low key a salesman as I’d ever met. He listened to what My wife and I expected the system to do and provided options that were all good. Not once did he try to up sell me. In fact, I had to ask him to show what the super high end product offered that the one he was suggesting didn’t have. Turns out, he was spot on with what I wanted and needed. He’s a friendly and straight shooter kind of guy. Not once did I ever get the impression that he was in a hurry for my wife and I to make a decision. He was also knowledgable about factory and utility company rebates and incentives, When he left, I really felt confident that I’d made the right decision. A couple of days later, Polo Cortez and Oscar Salas came out to install the units. Just like everyone else at Crawford Services Inc, they were friendly and totally professional. The first thing they did was lay out heavy drop cloths inside my house. Polo kept me up with what was going on during the process and pleasantly answered all of my questions. Never once making me feel like I was a nuisance. My wife offices at home and they did everything in their power to be as quiet at possible. They ended up needing access to my attic which is a pain because it’s a small access inside a closet. A closet that’s only used for storing lots of stuff! Polo and Oscar happily offered their assistance and jumped in to help us clear it all out. After they were all done, Polo walked me through what they had done and the operation of the rather sophisticated thermostat system. They even did a great job of cleaning up. I really appreciate everyones attitudes and knowledge of the product. This is a company I can trust and recommend. BTW, the unit I purchased was a Lennox Elite Series. After rebates and incentives it still wasn’t cheap but it ended up being a much better price than I had expected.
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By Bill E. on 04/27/20
I only have great things to say about Crawford Services Inc. I’ve had several (well known) companies come out to do repairs on my 2 units at my home only to be lied to and ripped off. This time my AC wasn’t cooling so I spent days researching Heating & AC comp...
(View More)
I only have great things to say about Crawford Services Inc. I’ve had several (well known) companies come out to do repairs on my 2 units at my home only to be lied to and ripped off. This time my AC wasn’t cooling so I spent days researching Heating & AC companies and discovered Crawford Services Inc. When I called, I actually talked to a real person who seemed to care that I had a problem. It was late in the afternoon but she offered to send someone out by 7pm! I was shocked but said the next day would be fine. Nathan Cross came out the next day. I was impressed that he took the time to talk to me to find out what was happening, we looked a the inside and outside units, and he patiently listened to my whining about the problems I’d had with it. He totally went through the unit and determined it was just out of freon. Before adding almost $600.00 of freon he suggested a pressure check of the system to see how bad the leak was. Pleasant surprise #2, he didn’t just fill it up, charge me $$$ and leave. It turned out that the leaks were pretty bad so he gave me some options for the fix. Because of the problems I’d had with the units in the past and the repair cost, I ask him if it would just be better to replace it. He discussed the pros and cons especially since my units used the older refrigerant. Not once did he try to sell me anything! He was all about giving me information. I decided to have him send out a sales person to talk about the options. Kerry Hutchison came out right away while Nathan was putting everything back together. Kerry was about as low key a salesman as I’d ever met. He listened to what My wife and I expected the system to do and provided options that were all good. Not once did he try to up sell me. In fact, I had to ask him to show what the super high end product offered that the one he was suggesting didn’t have. Turns out, he was spot on with what I wanted and needed. He’s a friendly and straight shooter kind of guy. Not once did I ever get the impression that he was in a hurry for my wife and I to make a decision. He was also knowledgable about factory and utility company rebates and incentives, When he left, I really felt confident that I’d made the right decision. A couple of days later, Polo Cortez and Oscar Salas came out to install the units. Just like everyone else at Crawford Services Inc, they were friendly and totally professional. The first thing they did was lay out heavy drop cloths inside my house. Polo kept me up with what was going on during the process and pleasantly answered all of my questions. Never once making me feel like I was a nuisance. My wife offices at home and they did everything in their power to be as quiet at possible. They ended up needing access to my attic which is a pain because it’s a small access inside a closet. A closet that’s only used for storing lots of stuff! Polo and Oscar happily offered their assistance and jumped in to help us clear it all out. After they were all done, Polo walked me through what they had done and the operation of the rather sophisticated thermostat system. They even did a great job of cleaning up. I really appreciate everyones attitudes and knowledge of the product. This is a company I can trust and recommend. BTW, the unit I purchased was a Lennox Elite Series. After rebates and incentives it still wasn’t cheap but it ended up being a much better price than I had expected.
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By Bill E. on 04/27/20
I only have great things to say about Crawford Services Inc. I’ve had several (well known) companies come out to do repairs on my 2 units at my home only to be lied to and ripped off. This time my AC wasn’t cooling so I spent days researching Heating & AC comp...
(View More)
I only have great things to say about Crawford Services Inc. I’ve had several (well known) companies come out to do repairs on my 2 units at my home only to be lied to and ripped off. This time my AC wasn’t cooling so I spent days researching Heating & AC companies and discovered Crawford Services Inc. When I called, I actually talked to a real person who seemed to care that I had a problem. It was late in the afternoon but she offered to send someone out by 7pm! I was shocked but said the next day would be fine. Nathan Cross came out the next day. I was impressed that he took the time to talk to me to find out what was happening, we looked a the inside and outside units, and he patiently listened to my whining about the problems I’d had with it. He totally went through the unit and determined it was just out of freon. Before adding almost $600.00 of freon he suggested a pressure check of the system to see how bad the leak was. Pleasant surprise #2, he didn’t just fill it up, charge me $$$ and leave. It turned out that the leaks were pretty bad so he gave me some options for the fix. Because of the problems I’d had with the units in the past and the repair cost, I ask him if it would just be better to replace it. He discussed the pros and cons especially since my units used the older refrigerant. Not once did he try to sell me anything! He was all about giving me information. I decided to have him send out a sales person to talk about the options. Kerry Hutchison came out right away while Nathan was putting everything back together. Kerry was about as low key a salesman as I’d ever met. He listened to what My wife and I expected the system to do and provided options that were all good. Not once did he try to up sell me. In fact, I had to ask him to show what the super high end product offered that the one he was suggesting didn’t have. Turns out, he was spot on with what I wanted and needed. He’s a friendly and straight shooter kind of guy. Not once did I ever get the impression that he was in a hurry for my wife and I to make a decision. He was also knowledgable about factory and utility company rebates and incentives, When he left, I really felt confident that I’d made the right decision. A couple of days later, Polo Cortez and Oscar Salas came out to install the units. Just like everyone else at Crawford Services Inc, they were friendly and totally professional. The first thing they did was lay out heavy drop cloths inside my house. Polo kept me up with what was going on during the process and pleasantly answered all of my questions. Never once making me feel like I was a nuisance. My wife offices at home and they did everything in their power to be as quiet at possible. They ended up needing access to my attic which is a pain because it’s a small access inside a closet. A closet that’s only used for storing lots of stuff! Polo and Oscar happily offered their assistance and jumped in to help us clear it all out. After they were all done, Polo walked me through what they had done and the operation of the rather sophisticated thermostat system. They even did a great job of cleaning up. I really appreciate everyones attitudes and knowledge of the product. This is a company I can trust and recommend. BTW, the unit I purchased was a Lennox Elite Series. After rebates and incentives it still wasn’t cheap but it ended up being a much better price than I had expected.
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By Dean O. on 04/23/20
Joe G did a great job, was polite, thorough and friendly.

By Kathy V. on 04/23/20
I found Crawford Services Inc online by searching certified Lennox techs and was satisfied with the quality of service. Joe G. was my Pro tech and explained my options in detail clearly. He provided more than enough information in order to make a decision to fix my...
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I found Crawford Services Inc online by searching certified Lennox techs and was satisfied with the quality of service. Joe G. was my Pro tech and explained my options in detail clearly. He provided more than enough information in order to make a decision to fix my A/C issue. Even though the pricing was not cheap, his professionalism and expertise was worth it. I ended up signing for a year maintenance.
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Michael G
6 Years
Rating:
(9 total reviews)
Roberto R
14 Years
Rating:
(8 total reviews)
Jerry B
2 Years
Rating:
(8 total reviews)
Kerry H
4 Years
Rating:
(7 total reviews)
Shakir F
Rating:
(7 total reviews)
Daniel M
2 Years
Rating:
(7 total reviews)

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