We were extremely pleased with the work done by Manuel Z. and his son. They installed a new AC unit at out home. Everything was very professional and they did a great job. I was very impressed with their attention to detail. They covered all of our floors prior to beginning to work and even asked for a vacuum to sweep up when they were finished. We appreciate their hard work!
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Joe was very professional and thorough in his explanation of the services needed for my unit. After only owning the unit for 2 yrs I was not real pleased with having to replace a leaky coil. Joe was empathetic and understanding. He presented several options for me to consider to help with any future services needed on my units. Everyone at ******** has been very helpful and professional in all my communication. They do very good work. ***
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Joe was very nice even though this was a Sunday job. I know he had weekend duty but I hear complaints from others regardless. He quickly found the problem and made repairs. He found a electrical wire that should not be wire to the A/C and he warned me that it was illegal and it could have caused very serious problems to the A/C
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We have used Crawford since it was Airrite. All employees have been good. Recently we had water in our ac pvc drain. Joe came out and determined that the drain was stopped up. Kevin came out and "snaked" the drain and fixed the problem. He then showed us how to clean our drains. We are very pleased
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Jesus and Manuel Zapata were great from beginning to end. They were very professional. Explained what they would be doing and made sure they cleaned up after themselves everyday! Really appreciate their professionalism and hard work. You should have no reservation about either of these two gentlemen.
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I would give 6 stars if I could :) The overall experience has been exceptional. From the initial contact via Costco - to the sales process (Rick ****** - to the install (Misael and Jorge). Speaking specifically of the install - Misael and Jorge treated the install as if they were installing in their own home. The attention to detail was exceptional - and they ensured everything was done to my satisfaction, I ask a lot of questions during an install like this - and they always answered confidently. We had several laughs along the way as well. Great guys - it was a pleasure meeting them. I would definitely use them again (and I will for continued servicing!)
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