On 11/6/2019 Jesus Ortiz and Roberto Reyes installed a new HVAC system at our house. They were both kind, courteous, very professional and patient in answering questions. They were working very hard and. from what I can tell as a non HVAC professional, they did a fantastic job. Everything looks very neat and tidy and the equipment in the attic is even very nicely labeled. Two thumbs up for Jesus and Roberto. I highly recommend them. Thank you for doing a great job!
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Our A/C unit stopped working today and of course it was 95 degrees out. Called Crawford for around 1:30 and the technician joe Gil showed up a little after 4:30. We're glad that we were able to get somebody out on such short notice. Joe was quick on the diagnosis which was the fan motor. He had everything wrapped up by 6:00. We're happy campers now that it's getting cooler. Our dog definitely appreciates it. Very professional and informative. We Are on a yearly service contract and it's nice to know we can always count on Crawford.
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We have been a customer of Crawford Services since 2013. During our maintenance check for the summer, Joe suspected there was a leak in the systems. After a diagnostic test, it was confirmed. The following week, both Floyd and Joe began the process of changing out the bad coils. The job was completed, the units are running efficiently. This is a company who's employees know what they are doing, know what they are diagnosing, and make every effort to make the customer happy. I am a happy customer. I will continue to refer anyone who needs HVAC or plumbing needs to Crawford Services !
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We have used Crawford Service for many years, and just had our summer "tune-up", using an annual maintenance coverage program, for semi-annual inspections, which also includes 24 hours a day, 7 days a week, no overtime service coverage-and I highly recommend it!. Joe was kind, courteous, and promptly completed his inspection. The technicians are also very conscientious, as on one visit, they noticed an adjacent neighbor's compressor unit was not blowing hot air as it should. We alerted the neighbors (and I highly recommended Crawford Service!). We even started (very happily) using Crawford Service plumbing division, with equally pleasing results.
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Michael Gilcrease did a outstanding job In servicing our A/C units that had issues leaking water. He stayed until 10:30 at night until he finished the project. He was extremely professional in his fixing our problem and also very courteous in dealing with us. I will always request him in the future and cannot think of anyone that better projects the image that your company wants in this market.
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