Richard M. has provided excellent service for our two heating/air systems (one a heat pump, one not) for at least 4 years now. He shows up on time, is able to intelligently explain whatever he needs to do and/or does with the system, and is not put off if we ask for an explanation of the costs in advance. He gets his jobs done in what we consider a reasonable amount of time. Richard suggested a heat-distributing hood for our older outside unit, designed it, and the Crawford people built it. This aging unit not only runs better, it has an extended lease on life. To date, we have found Crawford charges to be reasonable for the high quality of the work done. We appreciate Richard and Crawford Services very much.
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I have a 20 year old system. Polo and Oscar were the installers for the job. They worked tirelessly all day to remove the old system and install the new system. Though the work was straight forward (according to them), they did extra work such was removing the fence gate to bring in the new larger condenser unit (fence gate reassembled afterwards). I was impressed the work was completed within the same day and the installation looked better than my original unit. Polo went over how to operate the new unit and how to replace the new filter and periodic cleaning I can do to help the system. He also pointed out all the little extras they put in to help improve the air conditioning life and performance. I could tell Crawford teaches their workers quality first as this helps reduce rework and produce an awesome product. I recommend Polo and Oscar. for your air conditioning work.
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I have a 20 year old system. Kenji came out for the estimate and he carefully explained which unit model is best for my house. During his inspection, I saw he noted parts of the job to pass on to the installers. Such as fence gate size and the attic door to ensure it was wide enough for the job. Estimate Friday and they started the job Monday, I was glad they were able to start the work so quickly. I was impressed both Kenji and Ron (Costco rep) showed up to introduce us to the installers and Kenji covered everything again with them. Kenji is very knowledgeable and friendly. Wife and I were very at ease discussing everything about the company, their workers, and how they work to Lennox procedures. I recommend Kenji to anyone when deciding your next replacement AC system.
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I have a 20 year old system. Polo and Oscar were the installers for the job. They worked tirelessly all day to remove the old system and install the new system. Though the work was straight forward (according to them), they did extra work such was removing the fence gate to bring in the new larger condenser unit (fence gate reassembled afterwards). I was impressed the work was completed within the same day and the installation looked better than my original unit. Polo went over how to operate the new unit and how to replace the new filter and periodic cleaning I can do to help the system. He also pointed out all the little extras they put in to help improve the air conditioning life and performance. I could tell Crawford teaches their workers quality first as this helps reduce rework and produce an awesome product. I recommend Polo and Oscar. for your air conditioning work.
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Crawford Services was EXCELLENT! They arrived to give an estimate on the same day that I called, within 2 hours. After reviewing and accepting their estimate, the installers came the very next day and completed replacing the entire system in one day. Manuel Z and his son were VERY PROFESSIONAL, quick, clean, and efficient.
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