CS identified multiple things during their inspection of our A/C system that other companies missed or did not even check. They also sat down with us and went over options, something only they did. The install was smooth, clean, and professional. They were very detail oriented, and went over everything with me before leaving. They are also the only ones who pulled a permit with the city and had a follow up inspection days later.
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I found Crawford Services Inc online by searching certified Lennox techs and was satisfied with the quality of service. Joe G. was my Pro tech and explained my options in detail clearly. He provided more than enough information in order to make a decision to fix my A/C issue. Even though the pricing was not cheap, his professionalism and expertise was worth it. I ended up signing for a year maintenance.
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Crawford Services has the ABSOLUTE BEST customer service I have ever had!!! We had multiple issues and they were there all the way. Stood behind everything they did and made sure everything was handled and right. I would recommend Crawford Services every time!! Rod was our service technician and he is great! William assisted as well and is great! Thank you Crawford for listening and taking care of our AC issues.
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Franklin (Lynn on his name tag) has performed multiple plumbing service tasks at my residence. Every task has been performed at a high level of excellence. Lynn is a truly a craftsman and spends the time needed to perform a high-quality job. I always ask for Lynn when I need a plumbing service task and have never been disappointed in the quality of his work. I highly recommend Lynn for any plumbing service needed.
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Joe **** just did my Spring Tune-up and service. He's great! On-time, clean, professional and really kind. I'm a recent widow and HVAC was something my husband took care of, so I'm facing a learning curve here. Joe was very patient and explained exactly what he was going to do and what he found that needed attention. I signed up for the yearly maintenance contract too.
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Richard M. has provided excellent service for our two heating/air systems (one a heat pump, one not) for at least 4 years now. He shows up on time, is able to intelligently explain whatever he needs to do and/or does with the system, and is not put off if we ask for an explanation of the costs in advance. He gets his jobs done in what we consider a reasonable amount of time. Richard suggested a heat-distributing hood for our older outside unit, designed it, and the Crawford people built it. This aging unit not only runs better, it has an extended lease on life. To date, we have found Crawford charges to be reasonable for the high quality of the work done. We appreciate Richard and Crawford Services very much.
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