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By Mike B. on 02/22/21
One of my new favorite service providers. Tim came out and did a quick fix on a temporary repair I had done. He also chatted with me quickly about some needed repairs on our water heater and explained options and approximate pricing. The repair took less than 6 min...
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One of my new favorite service providers. Tim came out and did a quick fix on a temporary repair I had done. He also chatted with me quickly about some needed repairs on our water heater and explained options and approximate pricing. The repair took less than 6 minutes and Tim was super. Their prices seem very reasonable on the upcoming repairs and Tim was very transparent and helpful., so they have my highest recommendation.
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By C G. on 02/16/21
Kenji Pearce arrived on time to assess my HVAC needs. He was very thorough, explaining the process to determine what I wanted and what options were available. Once I decided what system I wanted based on his recommendations, the one-visit install was scheduled pro...
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Kenji Pearce arrived on time to assess my HVAC needs. He was very thorough, explaining the process to determine what I wanted and what options were available. Once I decided what system I wanted based on his recommendations, the one-visit install was scheduled promptly and completed very professionally. I was very favorably impressed with Kenji as well as the install team of Manuel Zapata and Jose Zapata. After my initial experience with Kenji Pearce I was convinced to request him by name for help with another HVAC installation ! I was working on an extremely tight schedule and I knew Kenji was the one I wanted to help me. With his experience he was able to figure my needs, offer solutions, and commit to an install within days. I was concerned with an old failing HVAC system facing what has turned out to be one of the worst ever winter weather events for this area. The install team of Jesus Ortiz and Roberto Reyes were most professional in carefully prepping the interior areas of my home. They were very courteous and obviously extremely good in accomplishing all of the necessary tasks in such a complicated project. A special thanks to Roberto for his patience with me in setting up the new thermostat and programming my phone app !
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By Franklin H. on 12/18/20
Manny Guitierrez, did a service call for me today and I just wanted his management team to know how extremely well He represents The Crawford Service Company! He was very efficient in his approach to resolving my plumbing issue in a very timely manner!! I’d defin...
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Manny Guitierrez, did a service call for me today and I just wanted his management team to know how extremely well He represents The Crawford Service Company! He was very efficient in his approach to resolving my plumbing issue in a very timely manner!! I’d definitely consider him an Excellent Member Of your current workforce! Please pass along to Manny how very satisfied I was with him, His positive attitude, his customer respect, his work ethic, and his desire to totally satisfy His customer!! Sincerely, Franklin Hester
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By kim h. on 12/10/20
Joe with Crawford Services came out for an inspection on my furnace after another AC/heating co advised me that I needed a new unit. He advised me that there was really nothing wrong with my unit and that the rust (minimal) that was on the unit was from a humidifie...
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Joe with Crawford Services came out for an inspection on my furnace after another AC/heating co advised me that I needed a new unit. He advised me that there was really nothing wrong with my unit and that the rust (minimal) that was on the unit was from a humidifier the previous owner had added to the unit. He basically saved me 7600.00. I can't thank Crawford services and Joe enough. They were extremely honest and went to the trouble to show me how things operated on the furnace and what to expect on the performance of the unit. Thank you Crawford services and Joe G.-*** **
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By Joe D. on 12/05/20
Joe G. arrived promptly and was professional and friendly the entire visit. I really appreciated his honesty and transparency. I had a heating issue whereby the vents were blowing cold air. Upon close inspection, he resolved the issue and took his time to ensure ev...
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Joe G. arrived promptly and was professional and friendly the entire visit. I really appreciated his honesty and transparency. I had a heating issue whereby the vents were blowing cold air. Upon close inspection, he resolved the issue and took his time to ensure everything was connected properly while educating me and answering all my questions in a positive demeanor. We are currently looking for a new home and will be requesting that Joe perform the inspection when that time comes. I've never had an experience with an HVAC company who did not push to "fix" items that were clearly not the issue. Joe's honesty and professionalism were greatly appreciated.
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By Joe D. on 12/04/20
Joe G. arrived promptly and was professional and friendly the entire visit. I really appreciated his honesty and transparency. I had a heating issue whereby the vents were blowing cold air. Upon close inspection, he resolved the issue and took his time to ensure ev...
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Joe G. arrived promptly and was professional and friendly the entire visit. I really appreciated his honesty and transparency. I had a heating issue whereby the vents were blowing cold air. Upon close inspection, he resolved the issue and took his time to ensure everything was connected properly while educating me and answering all my questions in a positive demeanor. We are currently looking for a new home and will be requesting that Joe perform the inspection when that time comes. I've never had an experience with an HVAC company who did not push to "fix" items that were clearly not the issue. Joe's honesty and professionalism were greatly appreciated.
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By Virginia C. on 11/18/20
Joe Gil came to do our fall maintenance this afternoon. He did a very good job, explaining what he was doing and what he found. I would most certainly highly recommend Joe and Crawford Services for those people looking for maintenance or a new system for A/C and heating.

By Craig T. on 11/13/20
no comment

By Jeff J. on 11/09/20
Joe Gill has been repairing and maintaining my HVAC systems for the past several years. He is always professional, and helpful to explain my repair and ongoing maintenance options. I appreciate his honesty. Because of Joe, I renewed a 3 year service agreement, a...
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Joe Gill has been repairing and maintaining my HVAC systems for the past several years. He is always professional, and helpful to explain my repair and ongoing maintenance options. I appreciate his honesty. Because of Joe, I renewed a 3 year service agreement, and will continue to use Crawford Services.
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By Sonya A. on 11/08/20
Great job! Fast, accurate, and professional

By William W. on 11/03/20
no comment

By Joyce M. on 10/31/20
Joe G performed the fall heating check up on our system. He was very professional, friendly and took the time to answer our questions. We are very happy with Joe and Crawford Services.

By Joyce M. on 10/31/20
no comment

By ANN P. on 10/27/20
no comment

By Sam D. on 10/22/20
Joe was very professional. He informed me of all my options and performed the service well and quickly. He was pleasant and helpful with all my questions.

By Lou B. on 10/20/20
Subnet controller failure causing iComfort thermostat to fail. Complete system check inside & outside. Service call and drain flush resulting in no part replacements.

By Mike W. on 10/20/20
Came out same day I called at the scheduled time. Provided "extended warranty" without hesistation. I appreciate Joe's above and beyond service.

By Aliya L. on 10/19/20
Joe G has serviced our systems for several years....always professional, punctual and customer service oriented. We are very pleased with Crawford Services and Joe!

By Steven L. on 10/13/20
Very pleased with the Crawford staff and service people. Repair was done as promised and we have since recommended Crawford to several neighbors.

By STEVEN M. on 10/02/20
Joe arrived on time and with equipment to do great job. Asked if we needed any other assistance. Very polite, professional, and friendly. Appreciate good service.
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CALL TO SCHEDULE
214-271-8800

Select any employee to see all their reviews.

Joe G
5 Years
Rating:
203 total reviews!
Crawford Services, Inc. Team
Rating:
131 total reviews!
Jackie G
Customer Service Rep.
3 Years
Rating:
(2 total reviews)
Janie H
Customer Service Rep.
10 Years
Rating:Just Launched
Mikel W
20 Years
Rating:
(51 total reviews)
Richard M
25 Years
Rating:
(49 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Crawford Services, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Crawford Services, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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