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By RJ R. on 08/01/20
Best AC install ever. Kind, knowledgeable, on time and courteous. respectful of the property and patient with the install process. Wish I had chosen Crawford Services on the first unit install. Manuel Zapata and his son Jose were great guys and did an awesome job. ...
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Best AC install ever. Kind, knowledgeable, on time and courteous. respectful of the property and patient with the install process. Wish I had chosen Crawford Services on the first unit install. Manuel Zapata and his son Jose were great guys and did an awesome job. Highly recommend them.
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By Gerard C. on 07/25/20
I had my routine 6 month check up for my A/C system. I used Crawford Services as my service professional. I had Joe G. as my service tech. He was professional, conversational, and went about his work in a no-nonsense manner. He did find that I had a significant lea...
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I had my routine 6 month check up for my A/C system. I used Crawford Services as my service professional. I had Joe G. as my service tech. He was professional, conversational, and went about his work in a no-nonsense manner. He did find that I had a significant leak of gas from my A/C unit, which was only 2 years old. I had a parts only warranty, which he checked and verified. He first showed me where the leaks were occurring. I was disappointed in that I bought a large volume Lennox system. I have lived here in the house for 40 years, and this is the third Lennox system. All previous systems worked well for many years with no problems. Getting back to my problem, Joe showed me where the leaks were occurring, what it was doing to my system, in terms of efficiency loss, and the cost of labor to replace the large part. He filled the system, and then sold me a 10 year parts and warranty for my system, which was less than $200 more than the labor alone. I jumped at the opportunity. It was an excellent transaction, I am completely satisfied with the outcome. One final note: With the filling of my system with gas coolant, I discovered that the AC unit was quite loud prior to filling, because it is now whisper quiet, even during the hottest part of these summer days. Great organization, great people. I fully recommend Joe G. and the rest of the staff at Crawford Services.
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By Robert P. on 07/20/20
Joe was very knowledgeable & professional. Answered all my questions, showed me videos of a REME HALO system for my house an my church. I extremely pleased with Crawford Services.

By Andrew B. on 07/16/20
Crawford was great. They came out and fixed my difficult AC unit but made a bad update to the board. Originally they thought they would need to provide an additional repair, but they realized their mistake, updated the board correctly, and refunded my deposit. Very...
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Crawford was great. They came out and fixed my difficult AC unit but made a bad update to the board. Originally they thought they would need to provide an additional repair, but they realized their mistake, updated the board correctly, and refunded my deposit. Very honest and ethical as I would not have known any different. Thank you!
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By Leona F. on 07/15/20
Crawford Services, Inc. has always provided me with great customer service for the heating and air conditioning in my home. When my air conditioning unit failed, a technician was sent right out to help me in the triple digit heat of July. I purchased a new heati...
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Crawford Services, Inc. has always provided me with great customer service for the heating and air conditioning in my home. When my air conditioning unit failed, a technician was sent right out to help me in the triple digit heat of July. I purchased a new heating and air conditioning system which it was installed professionally and in a timely manner. Our installer, Manual Zapata, and his son provided us with the best customer service. Thank you Crawford Services, Inc.
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By Nick D. on 07/07/20
Joe was very informative and honest about what repairs were needed, and how they would be done. He really took the time to make sure I understood what was happening and was very professional. He carefully traced the original system's design and made sure everythi...
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Joe was very informative and honest about what repairs were needed, and how they would be done. He really took the time to make sure I understood what was happening and was very professional. He carefully traced the original system's design and made sure everything was done correctly/safety. On top of that, he was all done faster than expected. He certainly earned a repeat customer. Thanks.
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By Kat B. on 07/06/20
Great service from Crawford’s Services for many years! Just had 2 units replaced. Worked with Kenji and installer Misael. They were wonderful to work with!

By Mike M. on 07/02/20
Joe Gil from Crawford services did a good job on my AC unit. He checked several capacitors with an OHM meter and cleaned and checked a lot of items on the compressor outside and on the condenser inside. The bill ended up being just under $500 bucks so a little stee...
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Joe Gil from Crawford services did a good job on my AC unit. He checked several capacitors with an OHM meter and cleaned and checked a lot of items on the compressor outside and on the condenser inside. The bill ended up being just under $500 bucks so a little steep, but the AC works and all his recommendations have proven to be correct so far.
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By Robert M. on 07/01/20
Joe did an excellent job explaining what he was doing and the pricing. After he finished his work he stayed and answered questions I had about my air conditioner an helped my better understand how the system works. I really appreciated his time and willingness to help educate me.

By WENDY D. on 07/01/20
We chose Crawford Services to replace 2 A/C units in our home during this crazy Covid time. Misael Rico was the installer, and could not have been more professional! In the heat, they kept their PPE on the entire time. He was very friendly, thorough and super ef...
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We chose Crawford Services to replace 2 A/C units in our home during this crazy Covid time. Misael Rico was the installer, and could not have been more professional! In the heat, they kept their PPE on the entire time. He was very friendly, thorough and super efficient in the way he and his team performed their work. I highly recommend Misael and Crawford Services!
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By Ryan G. on 06/26/20
Crawford Services are awesome. Bought a new AC unit a year ago, and they just followed-up one year later with a free consultation and review of the unit. Rod was great, super nice guy.

By Wesley R. on 06/23/20
Joe G. was early for the promised time block. The office even called for permission to come early. He had a mask on, was polite and well dressed. It was just routine service, so there wasn't much to say. He did stress that my 3-month filters needed to be changed 9 ...
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Joe G. was early for the promised time block. The office even called for permission to come early. He had a mask on, was polite and well dressed. It was just routine service, so there wasn't much to say. He did stress that my 3-month filters needed to be changed 9 months ago. Oops. He did the required upselling and left. I would recommend Joe to anyone. I didn't check for good value, because we're happy with Crawford and have no plans to have our systems serviced by anyone else. The price is what it is.
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By Andrew N. on 06/18/20
I've been with Crawford a couple of years. I'm on the annual plan. The last technician that came out in Jan2020 installed improper filters and didn't tell us. You can see in attached photos quite of bit of dust was getting around the filters and likely collected ...
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I've been with Crawford a couple of years. I'm on the annual plan. The last technician that came out in Jan2020 installed improper filters and didn't tell us. You can see in attached photos quite of bit of dust was getting around the filters and likely collected on our coil. I called and they said "sorry" and that was it. Not happy. The last technician we got Richard, did a fantastic job cleaning units, taping vents, cleaning drain lines, topping off our units with Freon. I give some of their technicians 1 star and some 5 stars. I may change my review if they keep giving us Richard to service our units. I would suggest you purchase your own filters and do not rely on Crawford to do it.
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By Brett Z. on 06/16/20
Jerry listened to my concerns and expectations for the new unit. Polo and Oscar did a great job on the installation. They kept me informed on progress and took our well being in mind during the install. Looking forward to a long service relationship with Crawfor...
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Jerry listened to my concerns and expectations for the new unit. Polo and Oscar did a great job on the installation. They kept me informed on progress and took our well being in mind during the install. Looking forward to a long service relationship with Crawford!!! Great job y’all!!!
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By Fred Z. on 06/14/20
Very good experience with service and installation. Very professional team.

By Ross D. on 06/12/20
Joe *** quickly identified the problem with my downstairs air conditioning as a coolant leak in the compressor, but he also checked the attic unit too, to make sure his recommendations considered the whole system and not just the first problem found.

By Bill P. on 06/12/20
Another great preventative maintenance visit from Joe G. Joe is thorough, respectful, knowledgeable and extremely professional. Trust Crawford with your HVAC needs.

By Quita C. on 06/11/20
Misael and Juan installed a new unit for our house and these two young men were so polite and respectful. They were so concerned about making sure not to get our floors dirty and when they left yesterday (Wednesday 6/10) they made it a point to be sure and let us k...
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Misael and Juan installed a new unit for our house and these two young men were so polite and respectful. They were so concerned about making sure not to get our floors dirty and when they left yesterday (Wednesday 6/10) they made it a point to be sure and let us know when they would be back today. Sure enough they were right on time. They stayed today until they were totally finished. They did not take a lunch break but late after finally took a small break and went after Ice Cream. Needless to say they were gone very long so they must have gotten a small cone. Thank you Crawford Services, Inc. for such awesome employees.
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By Stuart K. on 06/11/20
no comment

By Harriet P. on 06/11/20
Excellent job.
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214-271-8800

Select any employee to see all their reviews.

Joe G
5 Years
Rating:
177 total reviews!
Crawford Services, Inc. Team
Rating:
131 total reviews!
Jackie G
Customer Service Rep.
3 Years
Rating:
(2 total reviews)
Janie H
Customer Service Rep.
10 Years
Rating:Just Launched
Mikel W
20 Years
Rating:
(51 total reviews)
Richard M
25 Years
Rating:
(49 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Crawford Services, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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