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By Gale E. N. on 08/02/15
star What an amazing team! My furnace was installed exactly in the 12 hour period I was told. These are the amazing employees of Cranney Home Services who should receive outstanding commendations for their work performed - ALL of them: Juanita (patient, kind, liste...
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star What an amazing team! My furnace was installed exactly in the 12 hour period I was told. These are the amazing employees of Cranney Home Services who should receive outstanding commendations for their work performed - ALL of them: Juanita (patient, kind, listened with her heart); Sara (professional, calming, extremely helpful); Frank Tumbarello (this guy knows what he's doing! Professional in every way and very astute in his work knowledge); Justin Thompson (immaculate professional; cleaned up and locked everything down just as I would have); Alex Capodalupo (very knowledgeable and professional); Anthony Macolini (extremely polite; knows what he's doing). I did not see Ron's name - but he was here and helped until he hurt his shoulder. Hope he's o.k.
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By Eugene S. on 07/25/15
Called numerous local Danvers area Plumbers for an emergency visit to fix a sudden leak. No luck -not available or no answer. Called Cranney and within 2 hrs Their Tech. Justin H was at my home as promised. Within 45 min. the repair was complete. Justin was pleasan...
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Called numerous local Danvers area Plumbers for an emergency visit to fix a sudden leak. No luck -not available or no answer. Called Cranney and within 2 hrs Their Tech. Justin H was at my home as promised. Within 45 min. the repair was complete. Justin was pleasant, technicallly competent and neat. The price was right as well. I will certainly use Cranney Home Services again.
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By George A. on 07/07/15
Dave did a great job. Very professional excellent work. When I call there is never a problem with anyone on the phone very pleasant and efficient.

By William P. on 06/30/15
Thought the fees relative to actual parts & labor were on the high side. ($1,400.00 for four hours of direct labor and maybe $300.00 in parts)

By Andrea A. on 06/26/15
I am so pleased with the excellent job the Cranney Team provided installing a new system in such an expedient manner. They were polite, prompt, and very customer-service oriented. They explained what needed to be done and followed up. Dave fine-tuned everything to ...
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I am so pleased with the excellent job the Cranney Team provided installing a new system in such an expedient manner. They were polite, prompt, and very customer-service oriented. They explained what needed to be done and followed up. Dave fine-tuned everything to make sure it was perfect and I was happy with it. I am glad that I am a Cranney customer.If you're looking for quality and customer service, I would highly recommend Cranney. Thanks for a great job and for making me a happy customer!
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By Andrea Adamo on 06/26/15
I have peace of mind with the quality job done by the Cranney Team. They are really customer-service oriented and resolved some of my concerns. A great company to work with. I am happy to be a Cranney customer.

By Andrea A. on 06/26/15
5 starI am so pleased with the excellent job the Cranney Team provided installing a new system in such an expedient manner. They were polite, prompt, and very customer-service oriented. They explained what needed to be done and followed up. Dave fine-tuned everythi...
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5 starI am so pleased with the excellent job the Cranney Team provided installing a new system in such an expedient manner. They were polite, prompt, and very customer-service oriented. They explained what needed to be done and followed up. Dave fine-tuned everything to make sure it was perfect and I was happy with it. I am glad that I am a Cranney customer.If you're looking for quality and customer service, I would highly recommend Cranney. Thanks for a great job and for making me a happy customer!
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By Barry F. on 06/15/15
The whole crew did a great job!

By pauline on 05/12/15
I called with an emergency plumbing issue I waited for over an hour and no one as in no technician called me (as I had been promised) to follow up about the issue I was having. I spoke to the call center several times and was told a technician would call me soon an...
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I called with an emergency plumbing issue I waited for over an hour and no one as in no technician called me (as I had been promised) to follow up about the issue I was having. I spoke to the call center several times and was told a technician would call me soon and it never happened. When I finally called to say, "I am pissed take me off your list" someone finally called me back. I had hoped that perhaps this was finally a technician calling me, of course it was not, I repeated myself and told them to take me off their list, they said,"that is all you want," and proceeded to hang up on me. Horrible!
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By Frank A. on 04/23/15
I requested plumbing services ( first time) of Cranney Home Services of which I am a member. Their tech, Frank T, arrived on time . A walk thru was done to evaluate any other potential issues regarding heating/ plumbing etc. Frank provided an estimate of all work d...
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I requested plumbing services ( first time) of Cranney Home Services of which I am a member. Their tech, Frank T, arrived on time . A walk thru was done to evaluate any other potential issues regarding heating/ plumbing etc. Frank provided an estimate of all work discussed during the walk thru. We agreed on the scope of work for this visit ( Shower mixing valve repair or replacement). Frank proceeded thru a step process of trouble shooting the possible issues resulting in a successful repair. The work was done in a professional and timely manner. Future work will be scheduled. I am a happy customer.
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By Herb G. on 04/21/15
Nick Indrisano came to my house today to replace a leaking exterior faucet. His assessment of my situation was spot-on. His recommendations were most helpful. Once I chose a course of action, he was fast, efficient, and professional in getting it implemented. I...
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Nick Indrisano came to my house today to replace a leaking exterior faucet. His assessment of my situation was spot-on. His recommendations were most helpful. Once I chose a course of action, he was fast, efficient, and professional in getting it implemented. I have nothing but praise for Nick and Cranney Home Services.
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By Herb Grover on 04/21/15
Nick Indrisano is an awesome technician and a great asset to Cranney Home Services!

By Herb G. on 04/17/15
I have had my A/C unit serviced twice in the past by other companies and I was expecting about the same level of service from Cranney when I scheduled the visit. Andrebb and Ron went way beyond anything I had seen done before. They identified issues that no one had...
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I have had my A/C unit serviced twice in the past by other companies and I was expecting about the same level of service from Cranney when I scheduled the visit. Andrebb and Ron went way beyond anything I had seen done before. They identified issues that no one had ever brought to my attention. I was extremely impressed with their attention to detail and diligence in ensuring every effort was made to help my A/C unit function as efficiently as possible. Awesome work, gentlemen!
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By Herb Grover on 04/17/15
I understand Cranney's business model is to win customers over on the first visit. Mission accomplished! Great work, great people, great company!

By Jessica c. on 04/13/15
This company is always able to come out. I have never had an issue and they are all so nice. jaso fixed my AC unit because it was clogged. He explained everything.

By Marguerite W. on 04/09/15
Tim was so courteous & respectful. Explained everything thoroughly. Work was done in a reasonable time period. Thanks

By robert l. on 04/06/15
Just had work done on our furnace. Dave did a fantastic job! First impressions are very important and Dave passed with flyig colors! Look forward to doing more business with you in the future! Robert Lynch

By Tom D. on 04/03/15
Good service. The technician was helpful in walking me through all the necessary work.

By Jeff A. on 03/23/15
The Company is great. Dave French is great, Ditto for all the other service staff that have been our home

By dennis r. on 03/11/15
my service specialist tim m was fantastic
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Customer service is always a top priority at Cranney Home Services. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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