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By Robert S. on 10/27/15
Cranney Home Services was able to dispatch a technician to check our gas boiler in the busy season of mid-October. We decided to replace our aging boiler and hot water heater with a combi-system. ***** and ******* worked steadily for two days to install the system ...
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Cranney Home Services was able to dispatch a technician to check our gas boiler in the busy season of mid-October. We decided to replace our aging boiler and hot water heater with a combi-system. ***** and ******* worked steadily for two days to install the system in a 100-year-old house and to remove the old equipment. They both worked overtime to refit the vent and did so professionally and courteously.
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By Jacqueline Afzelius on 10/27/15
Alex C and Scott Starrak came to our house to check out our electrical wiring in house. Alex C has been here before and just like last time was a very efficient worker and very courteous to our needs. Scott Starrak was very efficient and like Alex C. knew his job....
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Alex C and Scott Starrak came to our house to check out our electrical wiring in house. Alex C has been here before and just like last time was a very efficient worker and very courteous to our needs. Scott Starrak was very efficient and like Alex C. knew his job. So glad we picked Cranney Home Services when we moved into our new home. Great company!!
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By Tony P. on 10/20/15
I was favorably impressed with Frank and Tony's genuine professionalism and expertise. Additionally, I posted a five star review on Yelp to further support Cranney Home Services' commitment to customer satisfaction.

By Debbie F. on 09/17/15
From start to finish Cranney Home Services puts the home owner first. Customer service is paramount. Scheduling was easy for the initial meeting to explain their offerings, the cost, and how best to choose systems dependent upon our personal needs. Our rep was resp...
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From start to finish Cranney Home Services puts the home owner first. Customer service is paramount. Scheduling was easy for the initial meeting to explain their offerings, the cost, and how best to choose systems dependent upon our personal needs. Our rep was respectful and competent. We replaced our furnace, water heater and added a high efficiency air purifier/filter to an existing air conditioning system. Additionally we installed a separate wall-mounted heat/cooling combo unit to a sunroom. We were applying for a Mass Save Heat Loan. Our service rep immediately offered to walk us through the process. The installation technicians were quick, efficient, and took the time to explain each step. When coming across a possible hiccup to the combo unit install, immediately a company expert was called so as to have another set of eyes. He quickly came up with an elegant solution. Afterwards they cleaned up after themselves, leaving their work areas cleaner than when they started. I couldn't be happier.
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By Jacqueline A. on 08/27/15
Just a wonderful company and great employees..so glad when we moved here that we enlisted Cranney for our services. Thank you again..always a company we can depend on to have our house in great working condition!!

By Jacqueline A. on 08/26/15
We had some problems with light fixtures inside and outside..so we called Cranney Home Services. We have used them before and are great..so when Alex arrived he was very nice and knew exactly what he was doing. We are very happy that we decided to get them and use ...
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We had some problems with light fixtures inside and outside..so we called Cranney Home Services. We have used them before and are great..so when Alex arrived he was very nice and knew exactly what he was doing. We are very happy that we decided to get them and use them for all of our repairs on our house. Alex really knows his job and is a very respectable person. Will definitely call them again..and we are sure that we will be very satisfied again.
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By Justin K. on 08/19/15
Tim M came out to my place to reseat a toilet that was leaking. After reseating it, it started leaking in a few days. Tim came back, free of charge, and reseated the toilet a second time. Since then, the toilet hasn't leaked. It was great not to have to leave a m...
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Tim M came out to my place to reseat a toilet that was leaking. After reseating it, it started leaking in a few days. Tim came back, free of charge, and reseated the toilet a second time. Since then, the toilet hasn't leaked. It was great not to have to leave a message in someone's voicemail and not know whether or not I'd get a return call. Tim came quickly after I called the Cranney office - I didn't have to wait several days to fix the problem. This was really great as the water was a bit stinky. With independent contractors it is possible that they will get busy and not return your call or will agree to an appointment and not keep it. Cranney makes the process of getting work done in your home stress free!
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By Justin K. on 08/19/15
I tried for weeks to schedule work with an independent electrician. I either didn't get calls returned or the electrician didn't show up to an appointment. Using Cranney is stress free because you will always be able to get someone to your home.

By Gale E N. on 08/07/15
On Thursday, 6 Aug, just as planned, Justin and Tim arrived on time to dismantle my old furnace. They worked so quietly and thoroughly and were very patient to answer all my questions. These two young men should be commended for doing such a great job. Please give them my thanks!

By Gale E. N. on 08/02/15
star What an amazing team! My furnace was installed exactly in the 12 hour period I was told. These are the amazing employees of Cranney Home Services who should receive outstanding commendations for their work performed - ALL of them: Juanita (patient, kind, liste...
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star What an amazing team! My furnace was installed exactly in the 12 hour period I was told. These are the amazing employees of Cranney Home Services who should receive outstanding commendations for their work performed - ALL of them: Juanita (patient, kind, listened with her heart); Sara (professional, calming, extremely helpful); Frank Tumbarello (this guy knows what he's doing! Professional in every way and very astute in his work knowledge); Justin Thompson (immaculate professional; cleaned up and locked everything down just as I would have); Alex Capodalupo (very knowledgeable and professional); Anthony Macolini (extremely polite; knows what he's doing). I did not see Ron's name - but he was here and helped until he hurt his shoulder. Hope he's o.k.
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By Eugene S. on 07/25/15
Called numerous local Danvers area Plumbers for an emergency visit to fix a sudden leak. No luck -not available or no answer. Called Cranney and within 2 hrs Their Tech. Justin H was at my home as promised. Within 45 min. the repair was complete. Justin was pleasan...
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Called numerous local Danvers area Plumbers for an emergency visit to fix a sudden leak. No luck -not available or no answer. Called Cranney and within 2 hrs Their Tech. Justin H was at my home as promised. Within 45 min. the repair was complete. Justin was pleasant, technicallly competent and neat. The price was right as well. I will certainly use Cranney Home Services again.
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By George A. on 07/07/15
Dave did a great job. Very professional excellent work. When I call there is never a problem with anyone on the phone very pleasant and efficient.

By William P. on 06/30/15
Thought the fees relative to actual parts & labor were on the high side. ($1,400.00 for four hours of direct labor and maybe $300.00 in parts)

By Andrea A. on 06/26/15
I am so pleased with the excellent job the Cranney Team provided installing a new system in such an expedient manner. They were polite, prompt, and very customer-service oriented. They explained what needed to be done and followed up. Dave fine-tuned everything to ...
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I am so pleased with the excellent job the Cranney Team provided installing a new system in such an expedient manner. They were polite, prompt, and very customer-service oriented. They explained what needed to be done and followed up. Dave fine-tuned everything to make sure it was perfect and I was happy with it. I am glad that I am a Cranney customer.If you're looking for quality and customer service, I would highly recommend Cranney. Thanks for a great job and for making me a happy customer!
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By Andrea Adamo on 06/26/15
I have peace of mind with the quality job done by the Cranney Team. They are really customer-service oriented and resolved some of my concerns. A great company to work with. I am happy to be a Cranney customer.

By Andrea A. on 06/26/15
5 starI am so pleased with the excellent job the Cranney Team provided installing a new system in such an expedient manner. They were polite, prompt, and very customer-service oriented. They explained what needed to be done and followed up. Dave fine-tuned everythi...
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5 starI am so pleased with the excellent job the Cranney Team provided installing a new system in such an expedient manner. They were polite, prompt, and very customer-service oriented. They explained what needed to be done and followed up. Dave fine-tuned everything to make sure it was perfect and I was happy with it. I am glad that I am a Cranney customer.If you're looking for quality and customer service, I would highly recommend Cranney. Thanks for a great job and for making me a happy customer!
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By Barry F. on 06/15/15
The whole crew did a great job!

By pauline on 05/12/15
I called with an emergency plumbing issue I waited for over an hour and no one as in no technician called me (as I had been promised) to follow up about the issue I was having. I spoke to the call center several times and was told a technician would call me soon an...
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I called with an emergency plumbing issue I waited for over an hour and no one as in no technician called me (as I had been promised) to follow up about the issue I was having. I spoke to the call center several times and was told a technician would call me soon and it never happened. When I finally called to say, "I am pissed take me off your list" someone finally called me back. I had hoped that perhaps this was finally a technician calling me, of course it was not, I repeated myself and told them to take me off their list, they said,"that is all you want," and proceeded to hang up on me. Horrible!
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By Frank A. on 04/23/15
I requested plumbing services ( first time) of Cranney Home Services of which I am a member. Their tech, Frank T, arrived on time . A walk thru was done to evaluate any other potential issues regarding heating/ plumbing etc. Frank provided an estimate of all work d...
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I requested plumbing services ( first time) of Cranney Home Services of which I am a member. Their tech, Frank T, arrived on time . A walk thru was done to evaluate any other potential issues regarding heating/ plumbing etc. Frank provided an estimate of all work discussed during the walk thru. We agreed on the scope of work for this visit ( Shower mixing valve repair or replacement). Frank proceeded thru a step process of trouble shooting the possible issues resulting in a successful repair. The work was done in a professional and timely manner. Future work will be scheduled. I am a happy customer.
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By Herb G. on 04/21/15
Nick Indrisano came to my house today to replace a leaking exterior faucet. His assessment of my situation was spot-on. His recommendations were most helpful. Once I chose a course of action, he was fast, efficient, and professional in getting it implemented. I...
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Nick Indrisano came to my house today to replace a leaking exterior faucet. His assessment of my situation was spot-on. His recommendations were most helpful. Once I chose a course of action, he was fast, efficient, and professional in getting it implemented. I have nothing but praise for Nick and Cranney Home Services.
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