We had a another very complicated situation and Andrew planned and executed a precise plan with great results! He was very professional, friendly and reassuring throughout the whole process. Andrew was extremely patient, having to dedicate a lot of time to cleaning concrete out of our water pipes; I am sure others would have walked away! He cut and repaired the pipes and restored our sewer system!
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I do not recommend Cooke's Plumbing, at least not by the present owner at this time- which is November 2020. They'll give you a snow job. My advice to you is; If you're going to use Cooke's plumbing, don't simply trust anything they say- and, stand there watching them do their job. It's the only way you can be sure they actually do it. Take pictures, before & after.
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Nick immediately put me at ease when he arrived and told me I had called the right company — he was right! He told me that he would explain everything to me and teach me about the system, which he promptly did. He made sure I understood what needed to be done, and got it done efficiently. Great experience.
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just wanted to say Paul was a professional and informed technician you sent to me today. he patiently went over all my options in detail.wasnt pushy and gave me all the info i needed. left my property neat and tidy could not tell he was here when finished. except everything worked again. thank you have been with cookes since i bought my house 7 years ago. always happy after. thanks
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I believe that I correctly left a 5 star review for Andrew Reid this evening on Facebook but I’m not sure if it was received. That’s why I am leaving comments here about the great job he did today installing a new hot water heater at the condo that we are vacationing in at PGA Village in Port St. Lucie. Andrew was very courteous, efficient and a pleasure to work with. He truly deserves 5 stars for the job he did today. Thanks. Respectfully, Ron Rider - Renter 9865 Perfect Dr.
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