Great service. Our water heater busted and flooded our garage at 2:30am on a Sunday morning. I did some research and saw this company had great ratings and reviews. Was able to get a hold of them even though it was Sunday and their Senior Service Plumner, Andrew came out first thing Monday morning and got us all fixed up. Cost was decent for the work that was performed. Very efficient and well mannered. Quick, easy and painless. Definitely recommend and would definitely use again!!
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Cooke's Plumbing & Septic helped us tremendously with a very complicated septic to sewer conversion. Our project took a lot of time and patience from the service technicians, Andrew & Daniel and from management, Carlos. We appreciate everything that these gentlemen did for us this year. Carlos went over and above meeting with officials to explain what Cooke's had done and assisting us every step of the way. Whether it is installing a toilet, or digging up a floor to access a septic tank, Cooke's is outstanding!
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We had a another very complicated situation and Andrew planned and executed a precise plan with great results! He was very professional, friendly and reassuring throughout the whole process. Andrew was extremely patient, having to dedicate a lot of time to cleaning concrete out of our water pipes; I am sure others would have walked away! He cut and repaired the pipes and restored our sewer system!
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I do not recommend Cooke's Plumbing, at least not by the present owner at this time- which is November 2020. They'll give you a snow job. My advice to you is; If you're going to use Cooke's plumbing, don't simply trust anything they say- and, stand there watching them do their job. It's the only way you can be sure they actually do it. Take pictures, before & after.
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Nick immediately put me at ease when he arrived and told me I had called the right company — he was right! He told me that he would explain everything to me and teach me about the system, which he promptly did. He made sure I understood what needed to be done, and got it done efficiently. Great experience.
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just wanted to say Paul was a professional and informed technician you sent to me today. he patiently went over all my options in detail.wasnt pushy and gave me all the info i needed. left my property neat and tidy could not tell he was here when finished. except everything worked again. thank you have been with cookes since i bought my house 7 years ago. always happy after. thanks
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I believe that I correctly left a 5 star review for Andrew Reid this evening on Facebook but I’m not sure if it was received. That’s why I am leaving comments here about the great job he did today installing a new hot water heater at the condo that we are vacationing in at PGA Village in Port St. Lucie. Andrew was very courteous, efficient and a pleasure to work with. He truly deserves 5 stars for the job he did today. Thanks. Respectfully, Ron Rider - Renter 9865 Perfect Dr.
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