This company is fantastic! From the first time I called it was personal service all the way. Coldest day of the year and my furnace stops working. I'm thinking... ok, it’s a long shot I’m going to get any service today. I call Comfort Solutions’ emergency number and leave a message. Mike gets back to me within the hour and it feels like I’m talking to an old friend. Surprise! The company sends out service field technician Kyle, and he is actually here before noon. Then Karen, the office gal calls me back thru the morning, not once... but twice, just to make extra sure I’m being taken care of properly. Is this company for real?! So Kyle tunes up my gas furnace and less than an hour later I am up and running. Warmth... thank goodness. Another time... another emergency service call to Comfort Solutions and service guru Paul is at my door before I know it. This guy not only knows his stuff, he volunteers to teach me Gas Furnace 101 in 15 minutes, with a little history thrown in. It's good to know a little about how stuff works in your own house, right. He was also able to advise me on what I could do to avoid emergencies in the future, keep my furnace running more efficiently, all the while staying warmer. Amazing! I have never in my life gotten such personalized service. I never knew companies like this still existed. These guys treat you like family. You got a heating issue? Don't even waste time looking for anyone else. Just put Comfort Solutions HVAC of Easton at the top of your list for totally incredible service. And the price is right. Thank you Mike, Karen, Kyle and Paul.
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This company is fantastic! From the first time I called it was personal service all the way. Coldest day of the year and my furnace stops working. I'm thinking... ok, it’s a long shot I’m going to get any service today. I call Comfort Solutions’ emergency number and leave a message. Mike gets back to me within the hour and it feels like I’m talking to an old friend. Surprise! The company sends out service field technician Kyle, and he is actually here before noon. Then Karen, the office gal calls me back thru the morning, not once... but twice, just to make extra sure I’m being taken care of properly. Is this company for real?! So Kyle tunes up my gas furnace and less than an hour later I am up and running. Warmth... thank goodness. Another time... another emergency service call to Comfort Solutions and service guru Paul is at my door before I know it. This guy not only knows his stuff, he volunteers to teach me Gas Furnace 101 in 15 minutes, with a little history thrown in. It's good to know a little about how stuff works in your own house, right. He was also able to advise me on what I could do to avoid emergencies in the future, keep my furnace running more efficiently, all the while staying warmer. Amazing! I have never in my life gotten such personalized service. I never knew companies like this still existed. These guys treat you like family. You got a heating issue? Don't even waste time looking for anyone else. Just put Comfort Solutions HVAC of Easton at the top of your list for totally incredible service. And the price is right. Thank you Mike, Karen, Kyle and Paul.
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paul was absolutely amazing. the initial service call was pleasant and upfront with pricing. Paul was here early from when scheduled and looked at our furnace right away. very professional and friendly. diagnosed our issue and did not try to force any upgrades. our furnace was fixed correctly and very affordable! 5 stars is a must!
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Paul arrived on time and put on paper booties before entering the house. He answered all my questions regarding the furnace humidifier and when he saw that I was having trouble with a light fixture in the basement, he even helped with that. A few years ago, I called the office with a furnace problem and a tech walked me through the problem over the phone avoiding a service call. I have been using Comfort Solutions for several years and would highly recommend them. Everyone from Karen in the office to every tech that came to my house has been friendly and professional. Jackie Klaver
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