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By Robert l. on 03/21/19
He performed a job well done thank you

By Frank f. on 03/05/19
(no comment)

By Frank f. on 03/04/19
(no comment)

By Mary Ellen P. on 02/26/19
Mr. Gary Ebersole, Service Technician with Comfort Plus Services was absolutely outstanding. He serviced my Mitsubishi AC/Heat units making all (4) of them look like they were brand new. Gary is so knowledgeable and professional. He taught me more about these units...
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Mr. Gary Ebersole, Service Technician with Comfort Plus Services was absolutely outstanding. He serviced my Mitsubishi AC/Heat units making all (4) of them look like they were brand new. Gary is so knowledgeable and professional. He taught me more about these units than the original installers did. I would highly recommend Mr. Ebersole and Comfort Plus Services to anyone in need of repair, cleaning or installation. The office staff are great too. Great Company!
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By Rosemary T. on 02/18/19
Alan has been the primary serviceman for my oil furnace for many years. He is absolutely the best. He is an expert at diagnosing and repairing problems. He keeps the furnace running well from year to year, so there are few problems! He is the only service technicia...
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Alan has been the primary serviceman for my oil furnace for many years. He is absolutely the best. He is an expert at diagnosing and repairing problems. He keeps the furnace running well from year to year, so there are few problems! He is the only service technician I request. I added a Carrier mini-split system for A/C and supplemental heat two years ago, and I will now request only Alan for maintenance of this system. He is thorough, does not rush any job, and always checks to make sure things are working properly. Thanks, Alan!
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By Velma Gibbs / Pentecostal Temple C. on 01/31/19
I want to take a moment to share my experience with Comfort Plus Services. My church was having an issue with the heating, and their service technician that come out was Gary Ebersole!!!!! He was professional, on time, but most of all he took the time and talked t...
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I want to take a moment to share my experience with Comfort Plus Services. My church was having an issue with the heating, and their service technician that come out was Gary Ebersole!!!!! He was professional, on time, but most of all he took the time and talked to me, not at me. He explained how he could assist our church with an service plan. He explained to me step by step what was covered. He was AWESOME!!!! A great first impression and professional representative for this company. Needless to say "We will be purchasing their service plan!!
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By James s. on 01/30/19
Terrance and Kip Were very nice and professional. They really takes pride in his work. That's hard to find these days. They got my blower working in two days and we have great heat now, just in time for all the cold weather that is on the way here. I would highly r...
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Terrance and Kip Were very nice and professional. They really takes pride in his work. That's hard to find these days. They got my blower working in two days and we have great heat now, just in time for all the cold weather that is on the way here. I would highly recommend them and Comfort plus to everybody. All the people that I dealt with over there seemed to be very professional. Gary was also very helpful in telling me what my problem was. I've never dealt with any other company where everybody seemed so professional. Thanks again.
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By James s. on 01/30/19
Terrance and Kip Were very nice and professional. They really takes pride in his work. That's hard to find these days. They got my blower working in two days and we have great heat now, just in time for all the cold weather that is on the way here. I would highly r...
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Terrance and Kip Were very nice and professional. They really takes pride in his work. That's hard to find these days. They got my blower working in two days and we have great heat now, just in time for all the cold weather that is on the way here. I would highly recommend them and Comfort plus to everybody. All the people that I dealt with over there seemed to be very professional. Gary was also very helpful in telling me what my problem was. I've never dealt with any other company where everybody seemed so professional. Thanks again.
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By Elizabeth F. on 01/29/19
She called to ask some questions about her oil usage, but while on the line wanted to make sure she took time to compliment Reggie. She said before we came along, she wasn’t confident in the work that would be performed at her house. Now, she knows she is getti...
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She called to ask some questions about her oil usage, but while on the line wanted to make sure she took time to compliment Reggie. She said before we came along, she wasn’t confident in the work that would be performed at her house. Now, she knows she is getting quality work and is being taken care of by a great person/company professionally and personally. She is a fan of Reggie’s, to say the least.
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By Joan R. on 01/22/19
Mrs. Richardson called to let us know Mike was so cordial and a wonderful technician. She was happy to have heat, and wanted everyone at Comfort Plus to know Mike deserves a gold star.

By Marty T. on 01/19/19
Great Job Gary !

By Brandon and M. on 01/19/19
Brandon and Marques installed my ductless HVAC. They wer professional, knowledgeable and efficient. They made certain that I understood the operation of the system. I was also impressed with how tidy they were after the installation, making sure all packing materia...
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Brandon and Marques installed my ductless HVAC. They wer professional, knowledgeable and efficient. They made certain that I understood the operation of the system. I was also impressed with how tidy they were after the installation, making sure all packing material and refuse was removed. A pleasure to have them do the installation.
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By Harvey A. on 01/16/19
Excellent sales rep Mike Excellent installation Terrance &Kip

By R. S. on 12/31/18
CUST CALLED TO SAY HOW WONDERFUL REGGIE WAS - - HE WAS POLITE, KNOWLEDGEABLE AND TREMENDOUS ASSET TO THE COMPANY AND HE WANTED TO LET THE MANAGEMENT KNOW. HE SAID RARELY DO YOU HAVE A SERVICE TECH AS NICE AS REGGIE - - HE JUST FELT THE NEED TO SAY SOMETHING.

By Oertly on 12/19/18
MR. OERTLY CALLED TO MAKE IS PAYMENT FOR THE REPAIR AND WHILE ON THE PHONE HE MENTIONED HOW WONDERFUL AND AMAZING BRIAN WAS MAKING THE REPAIR. HE REALLY APPRECIATED BRIANS WORK.

By Chris F. on 12/18/18
Gary from Comfort Plus was prompt, friendly and knowledgeable. He answered our questions and was a true pleasure to deal with. We continue to be satisfied with all of the Comfort Plus staff.

By Cathy on 12/17/18
Our heat went out on a chilly night. We have an old boiler that we cannot afford to replace. We were glad to learn that Alan was on call. He doesn't try to talk us into upgrading. He has so many years of experience that he isn't perplexed by our old system.He got r...
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Our heat went out on a chilly night. We have an old boiler that we cannot afford to replace. We were glad to learn that Alan was on call. He doesn't try to talk us into upgrading. He has so many years of experience that he isn't perplexed by our old system.He got right to diagnosing the problem and fixing it. He explained it, gave us options, price differential and how to re-set the system given the new part. Alan is always courteous and efficient. We're grateful to have his skill to return our heat!
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By Candice B. on 12/13/18
CUSTOMER CALLED - REGGIE DID AN AMAZING JOB – HE WAS VERY DETAIL ORIENTED – HE TOOK HIS TIME EXPLAINING – HE WAS A PLEASURE TO WORK WITH SHE REQUESTS HIM AS HER FUTURE TECH

By T. C. on 12/11/18
Mrs. Carmean called to rave about Gary. She said that he did a tremendous job, he was clean, he takes pride in his work and took the time to explain to her what he was doing. She asked to note her account that she prefers Gary in the future.

By Claudia T. on 12/07/18
Professional and personable!
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(410) 673-7999

Select any employee to see all their reviews.

Jim C
17 Years
Rating:
160 total reviews!
Alan D
30 Years
Rating:
89 total reviews!
Chris S
Customer Service Rep.
5 Years
Rating:
(168 total reviews)
Jessica E
Customer Service Rep.
5 Years
Rating:
(88 total reviews)
Brian C
17 Years
Rating:
(82 total reviews)
Eddie C
15 Years
Rating:
(67 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Comfort Plus Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Comfort Plus Services. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Kip T has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
16 total reviews
Kip brings years of experience in caring for customers. He enjoys time with friends and family.
By James s. on 01/30/19
Terrance and Kip Were very nice and professional. They really takes pride in his work. That's hard to find these days. They got my blower working in two days and we have great heat now, just in time for all the cold weather that is on the way here. I would highly r...
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Terrance and Kip Were very nice and professional. They really takes pride in his work. That's hard to find these days. They got my blower working in two days and we have great heat now, just in time for all the cold weather that is on the way here. I would highly recommend them and Comfort plus to everybody. All the people that I dealt with over there seemed to be very professional. Gary was also very helpful in telling me what my problem was. I've never dealt with any other company where everybody seemed so professional. Thanks again.
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By Harvey A. on 01/16/19
Excellent sales rep Mike Excellent installation Terrance &Kip

By Brian G. on 10/22/18
I like to compliment two of the comfort plus employees Terrance & Kip for the excellent service they provided during the install of AC/Furnace on 10/15/18. Their ability to analyse and develop the best method for the install were totally professional and exceeded m...
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I like to compliment two of the comfort plus employees Terrance & Kip for the excellent service they provided during the install of AC/Furnace on 10/15/18. Their ability to analyse and develop the best method for the install were totally professional and exceeded my expectations. Both Terrance & Kip commitment to great customer service to be commended. In the future I will highly recommended Terrance & Kip from Comfort Plus Services. Five Stars Excellent Service Now the first two technician's (Rusty & Brandon) who showed on the original install date of 10/05/18. Did nothing but complaint about the install before they even got started. Things like they may black widows under in the crawl space being wife is Afro African American she was offended. They complained about not knowing of the install until that morning the sales guy didn't do his job. They were totally unprofessional and appears uncaring and could not wait to leave. There rating would no stars very poor service.
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By Dave T. on 09/19/18
Sandy handled all of my calls very professionally and knew what needed to be done to rectify my request. I knew I could trust her in getting my request completed. Thanks Brandon, Rusty, Terrance, and Kip were involved in the installation/replacement of two heat pum...
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Sandy handled all of my calls very professionally and knew what needed to be done to rectify my request. I knew I could trust her in getting my request completed. Thanks Brandon, Rusty, Terrance, and Kip were involved in the installation/replacement of two heat pump units at my residence. All 4 worked in a very professional manner, were polite, communicated well and got the job done in the time quoted. When asked to work as quiet as possible because my wife worked the night before and was sleeping they complied as best they could. A special recognition to Terrance and Kip for working under our house in the crawl space for long periods of time. Again, thanks to all of you.
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By Stanley M. on 09/13/18
MRS MALONE CALLED – SHE WAS RAVING ON TERRANCE AND KIP AND HOW BEAUTIFUL THEY ARE - - THEY DID A BEAUTIFUL JOB AND SHE WOULD RECOMMEND THEM TO ANY ONE.

By linda s. on 07/22/18
This company is 5 star & A ! Thank you for your fast installation , furnace & air. Thank you to Brendan for setting everything up and Terrence & Kip, I can't speak enough about you. Professional, Polite, Clean, Very knowledgeable on everything & very hard working. ...
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This company is 5 star & A ! Thank you for your fast installation , furnace & air. Thank you to Brendan for setting everything up and Terrence & Kip, I can't speak enough about you. Professional, Polite, Clean, Very knowledgeable on everything & very hard working. They are the Dynamic Duo !!! Do ask for these guys, you won't be disappointed !!!
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By KATHY P. on 07/14/18
I was very impressed by all of the members of the team who were responsible for installing my ductless air /heat system. Everyone performed in a professional manner giving excellent service. And best of all, The price was much lower than other estimates. Great job!

By GEORGE P. on 05/30/18
Rusty and Kip did a great job on install and set up. We are very happy.

By Salvatore A. on 05/24/18
did not have to say anything they were very kind & clean up after them-self. FINNALLY SOMEBODY WHO DOES THEIR JOB!!!

By Sandy H. on 04/20/18
CALLED TO GIVE PRAISE TO THE INSTALL CREW - - SHE SAID THAT SHE COULDN’T RECOMMEND THEM ENOUGH – THEY WERE VERY CURTIOUS, CLEAN AND PROFESSIONAL AND THAT SHE IS VERY GRATEFUL FOR THEIR HELP. SHE WOULD RECOMMEND CPS TO ANYONE.

By R. H. on 03/28/18
Mr. Howard called in to say Leroy & Kip were absolutely wonderful – they went above & beyond in every measure they possibly could. He really, really appreciates it and cannot express his gratitude enough.

By Michael B. on 03/08/18
Rick was knowledgeable and delivered the information very efficiently during consultation. As far as the installation process Kip & Terrance did a fantastic job they were quick with the install while also doing a clean job. They were friendly and explained what the...
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Rick was knowledgeable and delivered the information very efficiently during consultation. As far as the installation process Kip & Terrance did a fantastic job they were quick with the install while also doing a clean job. They were friendly and explained what they were doing and how everything would work once they were done.
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By Michael B. on 03/08/18
Rick was knowledgeable and delivered the information very efficiently. as far as the installation process Kip & Terrance did a fantastic job they were quick with the install while also doing a clean job. They were friendly and explained what they were doing and how...
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Rick was knowledgeable and delivered the information very efficiently. as far as the installation process Kip & Terrance did a fantastic job they were quick with the install while also doing a clean job. They were friendly and explained what they were doing and how everything would work once they were done.
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By WILLIAM F. on 02/26/18
Was very satisfied with every one.

By Robert S M. on 01/10/18
Thanks for helping install my new furnace and heat pump. It looks and works great! Grateful for dependable heat!

By JEFF H. on 12/21/17
Comfort plus has outstanding service and support staff. We just had a new central air system installed for the 2nd and 3rd floor of our house which in itself is difficult but more so as the air handler also works with our oil fired hot water system. Sandy kept me i...
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Comfort plus has outstanding service and support staff. We just had a new central air system installed for the 2nd and 3rd floor of our house which in itself is difficult but more so as the air handler also works with our oil fired hot water system. Sandy kept me informed as to when the technicians would arrive and they called me as well to confirm times. I cannot compliment them enough. They spread drop cloths through out the house and removed the old heavy system and brought it down without scratching a wall or surface. When they left after the initial day I looked at the work site and it was pristine. They not only do outstanding work with a positive and friendly attitude they clean up after they are done. This is a quality company with outstanding service, installation, sales and administrative staff who work the old fashioned way that is they do what they say they will and do it promptly and professionally. This is a 5 star but if I could I would go higher.
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