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By M J P. on 10/05/18
Wonderful, kind, knowledgeable & trustworthy tech. I wish all service people were like Jim-I am very confident with his work ethic.

By Joseph R. on 10/04/18
We recently had our HVAC system in Ocean View, Delaware, replaced by Comfort Plus. Comfort Plus has maintained our system for years and has provided outstanding service and total professionalism. This latest experience once again met those high standards. Our sales...
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We recently had our HVAC system in Ocean View, Delaware, replaced by Comfort Plus. Comfort Plus has maintained our system for years and has provided outstanding service and total professionalism. This latest experience once again met those high standards. Our sales professional, Rick S., clearly explained our options and expertly answered our questions. Rusty C. and Brandon D., our installers, arrived on time, worked quickly and efficiently, cleaned up afterwards, explained the operation of the system, and were done in less than four hours. They both were great! Finally, back at the main office, Sandy W. was helpful and professional, just like she always has been with any followup questions we asked. The entire team worked together well to ensure this was a good experience. And the new HVAC system works wonderfully. Thanks to Comfort Plus!
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By Franklin P. on 10/02/18
Mrs. Peters called in to rave about Eddie. She said that he took her “monitor” heater outside to clean it. He was very polite, courteous, knew what he was doing and that she would recommend him to any of her friends. She was very satisfied with his services.

By Bill D. on 09/28/18
always prompt and professional. quality work with knowledgeable technicians.

By MILTON W EWING S. on 09/28/18
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By LAWRENCE M. on 09/27/18
This company is definitely a cut above the rest. They are very customer oriented. We had an emergency with our a/c system and when we called at 8am they responded immediately. I talked to Chris in Customer Service who was friendly and courteous and before we hung u...
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This company is definitely a cut above the rest. They are very customer oriented. We had an emergency with our a/c system and when we called at 8am they responded immediately. I talked to Chris in Customer Service who was friendly and courteous and before we hung up she assured me a Technician would be to my house by late morning. True to her word, Gary was there right on time. He was fast and efficient in diagnosing and fixing the problem. He was also friendly and courteous and I won't hesitate to call Comfort Plus Services again.
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By THOMAS M P. on 09/22/18
Service man was very professional and did a great job. Cleaned up after himself as well.

By MARGARET B B. on 09/21/18
I have written this 5 times now-it seems. Alan can come to my house and I will continue to ask for him to come check or fix all my heating and cooling equipment. He is so calm and listens to all I have to say. He then goes off-repairs my attic stairs-as he could en...
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I have written this 5 times now-it seems. Alan can come to my house and I will continue to ask for him to come check or fix all my heating and cooling equipment. He is so calm and listens to all I have to say. He then goes off-repairs my attic stairs-as he could end up stuck in the attic if it unlocked as it did with me! He took his time, came up and down many times and when done-and I was satisfied, he rechecked and made all perfect but told me to call if anything was wrong again. He is so quiet , calm, and attentive, and enjoyable to talk to and just watch. Thank you for all you do , thank you for listening like I know what I am talking about, and thank you for fixing any an all that seems to need help.
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By lynne h. on 09/20/18
Gary came out to my house today and was very professional and polite. Explained what was going on with my system, is ordering the part and will be back next week. Im very pleased with Comfort Plus!!

By Dave T. on 09/19/18
Sandy handled all of my calls very professionally and knew what needed to be done to rectify my request. I knew I could trust her in getting my request completed. Thanks Brandon, Rusty, Terrance, and Kip were involved in the installation/replacement of two heat pum...
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Sandy handled all of my calls very professionally and knew what needed to be done to rectify my request. I knew I could trust her in getting my request completed. Thanks Brandon, Rusty, Terrance, and Kip were involved in the installation/replacement of two heat pump units at my residence. All 4 worked in a very professional manner, were polite, communicated well and got the job done in the time quoted. When asked to work as quiet as possible because my wife worked the night before and was sleeping they complied as best they could. A special recognition to Terrance and Kip for working under our house in the crawl space for long periods of time. Again, thanks to all of you.
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By Dave T. on 09/19/18
Sandy handled all of my calls very professionally and knew what needed to be done to rectify my request. I knew I could trust her in getting my request completed. Thanks Brandon, Rusty, Terrance, and Kip were involved in the installation/replacement of two heat pum...
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Sandy handled all of my calls very professionally and knew what needed to be done to rectify my request. I knew I could trust her in getting my request completed. Thanks Brandon, Rusty, Terrance, and Kip were involved in the installation/replacement of two heat pump units at my residence. All 4 worked in a very professional manner, were polite, communicated well and got the job done in the time quoted. When asked to work as quiet as possible because my wife worked the night before and was sleeping they complied as best they could. A special recognition to Terrance and Kip for working under our house in the crawl space for long periods of time. Again, thanks to all of you.
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By MELODY B. on 09/17/18
The gentleman who came for my annual Monitor cleaning was friendly, courteous and knowledgeable

By ARLENE B. on 09/17/18
The prices are fair, the technicians are excellent, and the installations are very neat and professional.

By Stanley M. on 09/13/18
MRS MALONE CALLED – SHE WAS RAVING ON TERRANCE AND KIP AND HOW BEAUTIFUL THEY ARE - - THEY DID A BEAUTIFUL JOB AND SHE WOULD RECOMMEND THEM TO ANY ONE.

By JERRY M. on 09/12/18
Allan is an very qualified technician. Called before arriving to let me know he was on his way. He is courteous and pleasant. I have requested Allan for a number of years to do my heating system and been completely satisfied. Please schedule Allan for me next year. Thanks Jerry!

By Sue S. on 09/11/18
Alan is the best

By SUSAN L. on 09/10/18
My air conditioner was no longer working, due to a lightning strike. Technician Gary came to my home; assessed the problem and fixed. He is very professional and efficient. Honestly, cannot say enough Good Things about him; He Is the Best.

By MAHLON & JOCELYN L. on 09/08/18
Gary E. was prompt, professional & courteous. Found problem that competitor could not find after many tries. Gary E Resolved & repaired all issues in a timely fashion & explained all procedures in detail that could be understood. Many Thanks

By MADELINE AND BILL B. on 09/07/18
We signed up for the service plan offered by Comfort Plus two years ago and best decision we made. Today Eddie came to our rent house for our annual tune up. He and his company are beyond professional. Thanks to Sandy for working with us and thanks to Amanda who di...
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We signed up for the service plan offered by Comfort Plus two years ago and best decision we made. Today Eddie came to our rent house for our annual tune up. He and his company are beyond professional. Thanks to Sandy for working with us and thanks to Amanda who did her best to help me post pictures on my Facebook page. This is a top of the line company and we are also glad they are part of the Tri-Gas and oil family. By the way, our bill was $0. Great program. Bill Beall Best customer SERVICE reps anywhere. The techs are great too. Very professional. No small talk. The move in, do their job and move out. Love this company.
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By Rohrbaugh on 09/05/18
Customer called to “Rave” about Leroy and his crew. She said that he did a wonderful job and just kept going even with the heat outside. He knew what he was doing and she couldn’t recommend CPS enough.
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* Total number of reviews and star-ratings are based on data collected during the time period Comfort Plus Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Comfort Plus Services. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Brian C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
82 total reviews
Brian is married to his lovely wife and has 2 dogs Mia & Sammie. Enjoys hiking, bike riding and going out to eat with family and friends.
By LISA D. on 06/08/16
Brian and the staff are always pleasant, reliable and professional. I have enjoyed working with Comfort Plus and look forward to our future relationship.

By JENNIFER I. on 05/04/16
Brian was prompt, professional and thorough.

By Richard M. on 04/27/16
Service pro Brian did an efficient, professional service-check for us. He was prompt, friendly and knowledgeable. "Comfort Plus" should be proud to have him on their team!

By Elizabeth G. on 03/11/16
Brian was very informative and efficient. Thanks Brian.

By Elizabeth G. on 03/10/16
I was trying to give Brian a review but it didn't give me that opportunity. Brian was great and I will ask for him in the future.

By Stanley M. on 03/08/16
Stanley M. called – she wanted to call to express her appreciation for Brian’s service and said that he does a good job every time he’s there. She would recommend him to everyone.

By Ruth A. on 03/07/16
3/7/16 I just changed companies for HVAC and was given an appointment right away! I had met Amanda on the phone and she couldn't do enough to help me. Then I met Brian when he came to service our house and he was so polite, friendly and professional. Thank you al...
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3/7/16 I just changed companies for HVAC and was given an appointment right away! I had met Amanda on the phone and she couldn't do enough to help me. Then I met Brian when he came to service our house and he was so polite, friendly and professional. Thank you all for making me feel so comfortable with Comfort Plus Services !!!!
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By Ginni M. on 03/04/16
Called first thing in the morning for a busted boiler. The tech, Brian, was at our house before 9:30am. He was polite and courteous. Took him less than a 1/2 hour to assess and fix our issue. I appreciated that he took the time to explain everything to me and show ...
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Called first thing in the morning for a busted boiler. The tech, Brian, was at our house before 9:30am. He was polite and courteous. Took him less than a 1/2 hour to assess and fix our issue. I appreciated that he took the time to explain everything to me and show me some things I did not know. Will definitely use this company in the future.
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By Mrs. M. on 03/03/16
Mrs. Morani called to express her appreciation for Brian Caughorn. She stated that he was very polite and very helpful. She also mentioned that she prefer to call in for a more personal review instead of going on line.

By James A M. on 02/16/16
Brian came to my home today to determine the reason my furnace was shutting down. He did not find the problem, but was instead instead insolent, insulting, and unprofessional. I will never permit this person to enter my home again. I have had two other visits from ...
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Brian came to my home today to determine the reason my furnace was shutting down. He did not find the problem, but was instead instead insolent, insulting, and unprofessional. I will never permit this person to enter my home again. I have had two other visits from Comfort Plus. Both were helpful, cooperative, and professional.
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By ERNESTINE K. on 02/16/16
Excellent service by Brian, he thoroughly answered all my questions .

By ERNESTINE K. on 02/16/16
Many thanks to Brian, who was very thorough to refresh the heating unit. Brian also was very helpful in talking with me about the unit.... To explain the workings so I could understand. My unit continues to be in good working order because of the care and knowle...
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Many thanks to Brian, who was very thorough to refresh the heating unit. Brian also was very helpful in talking with me about the unit.... To explain the workings so I could understand. My unit continues to be in good working order because of the care and knowledge Brian gives to it, thank you all so very much for your help and great service.
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By Mrs. A. on 02/07/16
He is great!!! Very professional young man, thank you for sending him

By ERNESTINE K. on 02/04/16
As always service on our boiler was done thoroughly, efficiently, and with much care to answer my many questions. Brian., took his time to make sure I understood the workings of my house system. As always he took time to explain what he did on my yearly check. Many...
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As always service on our boiler was done thoroughly, efficiently, and with much care to answer my many questions. Brian., took his time to make sure I understood the workings of my house system. As always he took time to explain what he did on my yearly check. Many thanks to a very fine and dependable company.
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By Linda B. on 01/22/16
Brian C. came to my home on time and immediately went to work. He was knowledgeable about our system and quickly diagnosed the problem. He clearly explained the problem and how he planned to fix it. He was both professional and pleasant. We are very happy with the ...
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Brian C. came to my home on time and immediately went to work. He was knowledgeable about our system and quickly diagnosed the problem. He clearly explained the problem and how he planned to fix it. He was both professional and pleasant. We are very happy with the service we received from Comfort Plus and would definitely call them again.
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By CHUCK S. on 01/19/16
very good

By Mr. F. on 01/08/16
Not one for product testimonials, but must salute Tri-Gas and Oil and its affiliated company, Comfort Plus Services, for their extraordinary service. In a nutshell, our aging hot water heater died suddenly last night. Called Tri-Gas and Oil, who had a team of servi...
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Not one for product testimonials, but must salute Tri-Gas and Oil and its affiliated company, Comfort Plus Services, for their extraordinary service. In a nutshell, our aging hot water heater died suddenly last night. Called Tri-Gas and Oil, who had a team of service technicians with a replacement unit at our house before 9 a.m. this morning. They had the new one installed and the old one out of the house before noon. Couldn't be any happier with the fair deal we received, or with the caliber of the service team. And pleased to have the chance to support one of the most dependable sponsors of the Easton Little League. Can't imagine shopping anywhere else for such products and services.
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By Kerry F. on 01/08/16
Wonderful experience! Comfort Plus was able to replace our water heater the next day. Brian was friendly and extremely knowledgeable. Everything about my this company is great!

By Bob C. on 01/05/16
We had a customer, Bob C. in Grasonville, call back in after Brian C. had a no heat call at his home on Friday. Mr. Clark called back in to make sure we know that we have “one class act” employee in Brian.

By T. C. on 01/04/16
T. Carbine, Hurlock MD – Brian, service tech, was to his home as scheduled last night. Took a quick look at the problem and stated “Just a minute, I have that on my truck”. Mr. Carbine was extremely pleased with Brian’s work, saying that ...
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T. Carbine, Hurlock MD – Brian, service tech, was to his home as scheduled last night. Took a quick look at the problem and stated “Just a minute, I have that on my truck”. Mr. Carbine was extremely pleased with Brian’s work, saying that he is “outstanding” and very “well-mannered”. And just wanted us to know that he needed to be praised.
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